---
description: Learn more about Loop pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Loop Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Business Performance Management Software](/directory/30051/business-performance-management-software/software) > [Loop](/software/1042475/loop)

# Loop

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> Loop provides the operational tools your whole business needs to execute strategies and optimise performance across the entire network.
> 
> Verdict: Rated **4.4/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Loop?

Loop is designed for large organisations with a network of physical sites, stores or outlets. 

Designed for businesses operating in retail, hospitality, automotive, and all kinds of franchises.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 7 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: River Software
- **Founded**: 2002

## Commercial Context

- **Starting Price**: £1,500.00
- **Pricing model**: Other
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Irish, Italian, Japanese, Polish, Russian, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Audit Management
- Collaboration Tools
- Dashboard Software
- Data Connectors
- Data Visualization Software
- Goal Setting/Tracking
- KPI Monitoring
- Multiple Data Sources
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Self Service Data Preparation
- Strategic Planning Software
- Task Management Software
- Visual Analytics

## Integrations (3 total)

- Microsoft Excel
- Microsoft Power BI
- Tableau

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Business Performance Management Software](https://www.capterra.ca/directory/30051/business-performance-management-software/software)

## Related Categories

- [Business Performance Management Software](https://www.capterra.ca/directory/30051/business-performance-management-software/software)
- [Retail Management Systems Software](https://www.capterra.ca/directory/20053/retail-management-systems/software)
- [Franchise Management Software](https://www.capterra.ca/directory/10059/franchise-management/software)
- [Dashboard Software](https://www.capterra.ca/directory/30839/dashboard/software)
- [Data Analysis Software](https://www.capterra.ca/directory/31077/data-analysis/software)

## Alternatives

1. [Spider Impact](https://www.capterra.ca/software/113352/SpiderImpact) — 4.6/5 (27 reviews)
2. [BOARD](https://www.capterra.ca/software/73473/board) — 4.6/5 (138 reviews)
3. [Workday Adaptive Planning](https://www.capterra.ca/software/130072/adaptive-insights) — 4.5/5 (230 reviews)
4. [Corporater Business Management Platform](https://www.capterra.ca/software/47491/corporater-business-management-platform) — 4.5/5 (15 reviews)
5. [Looker](https://www.capterra.ca/software/169053/looker) — 4.5/5 (282 reviews)

## Reviews

### "Lotus in the Loop" — 5.0/5

> **James** | *July 31, 2023* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Loop is a highly intuitive product, and highly customisable.  The stand-out benefit of Loop however, is the team at River behind the software.  The business engagement, requirements understanding, and collaboration in effectively deploying to market - is standout.
> 
> **Cons**: This isn't really a criticism, but it is possible to go too far on customisation - which obviously increases cost.  It's important that the customer agrees the requirements and development priorities.
> 
> I worked with River at Jaguar Land Rover where we deployed a version called Insight to the global retailer network.  I was very keen to bring this capability to Lotus, albeit a leaner, lighter version - that has continued to grow organically with the business.  It's been great to see the relationship develop so positively with the Commercial teams - not just IT.

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### "Field team usage" — 5.0/5

> **rob** | *August 18, 2023* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of filtering and visit report creation pulling in actions and opening pages in new tabs to multi page work at once
> 
> **Cons**: The visit report layout and the key elements that need to be read sometimes get lost, however this is improving, but font, colour and bold on the actual PDF could improve things
> 
> Excellent system that even the network comment how easy it is. Proof is the fact the network access it to check data.The support set up is incredible and they always seem to be just behind you be it support or admin user access

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### "User Opinion" — 3.0/5

> **Alun** | *August 29, 2023* | Automotive | Recommendation rating: 6.0/10
> 
> **Pros**: The Visit reporting really helps in tracking activity and makes meetings and action auditable.
> 
> **Cons**: User categories could be improved especially for action planning.
> 
> The system was designed for another part of the business but has been adaptable to be used in our department.

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### "Loop Review" — 4.0/5

> **Sofia** | *August 16, 2023* | Machinery | Recommendation rating: 9.0/10
> 
> **Pros**: - Excellent and prompt support from the team- Software ease of use- Data visualization \& analysis- Survey and Action Center functionalities
> 
> **Cons**: Not what I liked the least but an improvement opportunity is to further enhance loop´s reporting functionalities (when it comes to comparing data)  which I know the team is constantly working on

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### "Loop Review" — 4.0/5

> **Steve** | *August 14, 2023* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Allows for all performance metrics to be in one place, making for easy retrieval and more effective business reviews.
> 
> **Cons**: Some parts of the system has multiple ways to do the same thing.  As an example, when setting actions. Whilst this give great flexibility, it can also lead to confusion.

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## Links

- [View on Capterra](https://www.capterra.ca/software/1042475/loop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10004510/Loop/> |
| en-AE | <https://www.capterra.ae/software/1042475/loop> |
| en-AU | <https://www.capterra.com.au/software/1042475/loop> |
| en-CA | <https://www.capterra.ca/software/1042475/loop> |
| en-GB | <https://www.capterra.co.uk/software/1042475/loop> |
| en-IE | <https://www.capterra.ie/software/1042475/loop> |
| en-IL | <https://www.capterra.co.il/software/1042475/loop> |
| en-IN | <https://www.capterra.in/software/1042475/loop> |
| en-NZ | <https://www.capterra.co.nz/software/1042475/loop> |
| en-SG | <https://www.capterra.com.sg/software/1042475/loop> |
| en-ZA | <https://www.capterra.co.za/software/1042475/loop> |

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