---
description: Learn more about Pilla pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Pilla Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Pilla](/software/1042325/pilla)

# Pilla

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> A workflow automation app. Design workflows on a canvas, your team runs them on any device, AI keeps them on track.
> 
> Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Pilla?

Operations leaders and owners with deskless teams across one or many sites in hospitality, retail, care or cleaning. They know how work should be done and want to standardise, automate and prove it.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 18 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pilla

## Commercial Context

- **Starting Price**: £0.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Pay for workflows that you use
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, British Virgin Islands, Canada, Guernsey, Ireland, Isle of Man, Jersey, US Virgin Islands, United Kingdom, United States

## Features

- Activity Dashboard
- Assignment Management
- Business Process Automation
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Discussions/Forums
- Forms Management
- Reporting/Analytics
- Search/Filter
- Task Editing
- Task Management Software
- Workflow Configuration
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software)

## Related Categories

- [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software)
- [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software)
- [Task Management Software](https://www.capterra.ca/directory/10030/task-management/software)

## Alternatives

1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5296 reviews)
2. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23556 reviews)
3. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15417 reviews)
4. [monday.com AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6072 reviews)
5. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13604 reviews)

## Reviews

### "Excellent operational platform for hospitality" — 5.0/5

> **Charlie** | *May 8, 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: It's clarity of presentation, the thought that has gone into it, and above all else, the approach of \[sensitive content hidden\] and team to develop the product to improve it so it fits our needs.
> 
> **Cons**: Everything we've had issues with the Pilla team has worked to resolve.
> 
> VERY GOOD\! Would absolutely recommend trying it, especially for single site or smaller operators to use the Pilla templates for their operational checklists. As an owner, it helps you be able to have a day off here and there and know procedures are being followed\!

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### "Amazing Company" — 5.0/5

> **Poppy** | *February 10, 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Super easy to set up, use across all our sites and great for integrating training with all our teams\!
> 
> **Cons**: It's taken a while to get to where it is but it was well worth the wait.
> 
> Transferring from our previous outdated compliance system seemed like a monumental task but the Pilla team made it feel seamless. With fast responses to any question and heaps of templates to help guide the set up what was need in each task we have been able to streamline our procedures and overall business.

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### "Great people to work with, great system\!" — 5.0/5

> **Fran** | *May 7, 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: It's a great user-friendly system for our daily tasks
> 
> **Cons**: Nothing that can't be fixed, \[sensitive content hidden\] is always happy to help us out. One thing would be great is ability to more easily add tasks that apply to all sites (as we are multisite) rather than having to duplicate the task - but I am sure this is on the way\!
> 
> \[sensitive content hidden\] is always online with a speedy reply and is happy to help which makes all the difference. Like any new system being introduced to a team of 70 people who are used to something else, there has been a changeover process but it's been a good and positive one and as it's easy to use people have taken to it quickly.  So far we just use the compliance/checklists side so can't comment on the rota system but looks good.

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### "It was really easy to set up our kitchen compliance" — 5.0/5

> **Rebecca** | *April 16, 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The team are really helpful and fast to respond, explaining things thoroughly.
Pilla has changed the way we work for the better.
> 
> **Cons**: I've got no negatives to mention. The system is time saving and keeps everything important in one place.
> 
> Overall we are very pleased with Pilla. It enables us to keep all our important documentation in one place and report any issues efficiently.

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### "Easy to use and fast support" — 5.0/5

> **Olivia** | *September 6, 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: You can tag specific people to action something and they’ll receive a notification straight away. 
I also like how straight forward it is to use.
> 
> **Cons**: The updates in the morning can delay completing a list of tasks. Once it refreshes it erases the tasks that have been marked as completed, only if you haven’t completed the whole list. It’s not a major issue, just a minor inconvenience.
> 
> We’re really happy with everything so far\! \[sensitive content hidden\]'s great if we have any questions or need support. It’s all very easy to navigate and straight forward to amend.

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## Links

- [View on Capterra](https://www.capterra.ca/software/1042325/pilla)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10004408/Pilla/> |
| en-AE | <https://www.capterra.ae/software/1042325/pilla> |
| en-AU | <https://www.capterra.com.au/software/1042325/pilla> |
| en-CA | <https://www.capterra.ca/software/1042325/pilla> |
| en-GB | <https://www.capterra.co.uk/software/1042325/pilla> |
| en-IE | <https://www.capterra.ie/software/1042325/pilla> |
| en-IL | <https://www.capterra.co.il/software/1042325/pilla> |
| en-IN | <https://www.capterra.in/software/1042325/pilla> |
| en-NZ | <https://www.capterra.co.nz/software/1042325/pilla> |
| en-SG | <https://www.capterra.com.sg/software/1042325/pilla> |
| en-ZA | <https://www.capterra.co.za/software/1042325/pilla> |

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