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InTime

InTime

Canada Local product

What Is InTime?

InTime is the leading scheduling and workforce management software built for public safety. InTime's solution is designed to support public safety agencies run their best by automating tedious work, optimizing personnel spend, mitigating risk and improving staff engagement.

Highlights include OT management, event management, leave management, reports & dashboards, and integrations.

Additional modules include timekeeping, shift bidding, court and e-subpoenas, training and asset management.

Who Uses InTime?

Law Enforcement, Public, & Private Security: Sheriffs Departments, Police, Patrol, Security Companies, Jails & Prisons, Corrections, 911, Dispatch, Fire, EMS, Airports, Universities, Zoos, Healthcare

InTime Software - Work schedule from InTime Desktop
InTime Software - Schedule view from InTime Web
InTime Software - Real-time notifications on InTime Mobile
InTime Software - Digital sign-up board on InTime Mobile
InTime Software - Employee schedule on InTime Mobile

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Reviews of InTime

Average score

Overall
4.7
Ease of Use
4.3
Customer Service
4.9
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
24%
3
1%
John
Administrative Lieutenant in US
Verified LinkedIn User
Public Safety, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

InTime Solutions

5.0 5 years ago

Comments: As I said previously, this software does so much more than we were looking for that each feature was like a bonus to us. We can keep track of sick time and identify sick time abuse or patterns more easily. It allows us to track how many overtime hours have been dedicated to a particular case. The software also has some features that we would hope to be able to use in the future, where officers can bid on a specific job posting.

Pros:

When we purchased this software it was intended to be used for the fair distribution of overtime. What we found out, was it did so much more. It is the only software we need to keep track of all schedules, leave requests, overtime, time banks, and even certifications. The software is very adaptable.

Cons:

Originally it did not have all the unique features that we needed for our overtime distribution agreement with the unions. InTime was able to work with us over time and incorporated these features into the program.

Nancy
Police Sergeant in US
Law Enforcement Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best scheduling solution for Law Enforcement!!

5.0 5 years ago

Comments: We have had numerous problems with our old scheduling system (Executime) which ended up causing unknown shortages on shifts, resulting in overtime. We used Speedshift many years ago which is what led us back to InTime. I have not heard one negative thing about the scheduling program from our sworn nor civilian staff, which is almost a miracle in and of itself.
The support staff has been extremely helpful and responds to requests very quickly.

Pros:

The ease of use and layout. You can see all of your personnel on one schedule which is essential for shift coverage and maintaining adequate manpower.

Cons:

That a successful integration with HTE has not been completed yet. This is making it difficult to convince the finance department to transition to InTime for our payroll solution.

Teresa
System Technical Specialist in US
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good

3.0 last year

Comments: Good

Pros:

I have figured out a few things by trail and error.

Cons:

I can't edit the request time. I input inform and go back to update fields on the request format but have to remove the form and then create another new request. I would like to edit the field and update so I am only changing a couple of fields instead of sharing with other users.

Jean
Administrative Assistant in US
Law Enforcement Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great product with super customer support

5.0 9 months ago

Comments: Great product run by a superb staff. Their customer support is phenomenal!

Pros:

The integration of all aspects of scheduling has made the timekeeping and reporting much more complete. Having all the information in one place allows for increased transparency and accountability throughout the agency.It can take a while for the developers to address customer requests for new features, but it’s not unreasonable considering the broad range of users.

Cons:

Since the system is so integrated, it is hard to use some features if your data lies outside of the more commonplace situations.

Aaron
Police Sergeant in US
Law Enforcement Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Intime for Law Enforcement

5.0 2 years ago

Comments: Overall the software has allowed us to move from a hybrid paper/digital system that was very time-consuming. The training, sales and support staff at Intime was very helpful in deploying the system. We continue to find new opportunities to take advantage of the features.

Pros:

This software is purpose-built for Law Enforcement and public safety. It covers shift periods that extend over 24 hour periods.

Cons:

Supervisor functionality is not yet available on the mobile app.