---
description: Learn more about AgentAssist pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AgentAssist Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [AgentAssist](/software/1037181/agentassist)

# AgentAssist

Canonical: https://www.capterra.ca/software/1037181/agentassist

> Real-time speech analytics technology for contact centers that improves customer experience, compliance and quality of the service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses AgentAssist?

For contact centers with 100+ agents.

## About the vendor

- **Company**: Xdroid

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Automatic Transcription
- Customer Experience Management
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Speech Analytics Software](https://www.capterra.ca/directory/32258/speech-analytics/software)

## Alternatives

1. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [CallAI](https://www.capterra.ca/software/1051183/callai) — 4.7/5 (7 reviews)
3. [Rilla](https://www.capterra.ca/software/1061343/rilla) — 4.8/5 (345 reviews)
4. [Gong.io](https://www.capterra.ca/software/157969/gong-io) — 4.8/5 (560 reviews)
5. [Transkriptor](https://www.capterra.ca/software/1030033/transkriptor) — 4.7/5 (550 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1037181/agentassist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1037181/agentassist> |
| de-AT | <https://www.capterra.at/software/1037181/agentassist> |
| de-CH | <https://www.capterra.ch/software/1037181/agentassist> |
| en | <https://www.capterra.com/p/275607/AgentAssist/> |
| en-AE | <https://www.capterra.ae/software/1037181/agentassist> |
| en-AU | <https://www.capterra.com.au/software/1037181/agentassist> |
| en-CA | <https://www.capterra.ca/software/1037181/agentassist> |
| en-GB | <https://www.capterra.co.uk/software/1037181/agentassist> |
| en-IE | <https://www.capterra.ie/software/1037181/agentassist> |
| en-IL | <https://www.capterra.co.il/software/1037181/agentassist> |
| en-IN | <https://www.capterra.in/software/1037181/agentassist> |
| en-NZ | <https://www.capterra.co.nz/software/1037181/agentassist> |
| en-SG | <https://www.capterra.com.sg/software/1037181/agentassist> |
| en-ZA | <https://www.capterra.co.za/software/1037181/agentassist> |
| es | <https://www.capterra.es/software/1037181/agentassist> |
| es-AR | <https://www.capterra.com.ar/software/1037181/agentassist> |
| es-CL | <https://www.capterra.cl/software/1037181/agentassist> |
| es-CO | <https://www.capterra.co/software/1037181/agentassist> |
| es-CR | <https://www.capterra.co.cr/software/1037181/agentassist> |
| es-DO | <https://www.capterra.do/software/1037181/agentassist> |
| es-EC | <https://www.capterra.ec/software/1037181/agentassist> |
| es-MX | <https://www.capterra.mx/software/1037181/agentassist> |
| es-PA | <https://www.capterra.com.pa/software/1037181/agentassist> |
| es-PE | <https://www.capterra.pe/software/1037181/agentassist> |
| fr | <https://www.capterra.fr/software/1037181/agentassist> |
| fr-BE | <https://fr.capterra.be/software/1037181/agentassist> |
| fr-CA | <https://fr.capterra.ca/software/1037181/agentassist> |
| fr-LU | <https://www.capterra.lu/software/1037181/agentassist> |
| it | <https://www.capterra.it/software/1037181/agentassist> |
| ja | <https://www.capterra.jp/software/1037181/agentassist> |
| nl | <https://www.capterra.nl/software/1037181/agentassist> |
| nl-BE | <https://www.capterra.be/software/1037181/agentassist> |
| pl | <https://www.capterra.pl/software/1037181/agentassist> |
| pt | <https://www.capterra.com.br/software/1037181/agentassist> |
| pt-PT | <https://www.capterra.pt/software/1037181/agentassist> |
| tr | <https://www.capterra.web.tr/software/1037181/agentassist> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"AgentAssist","description":"Agent Assist helps you to serve your customers better through real-time voice analysis and digital interactions.\n\nThe solution improves the conversations between customer service agents and customers by turning analysis into unique insight, prompting and recommending actions that enable call centers to give personalized, helpful guidance to callers.\n\nEmpower agents to be more productive and efficient, reducing stress and increasing job satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f99324e9-db91-4980-b773-3fb60b41cee0.png","url":"https://www.capterra.ca/software/1037181/agentassist","@id":"https://www.capterra.ca/software/1037181/agentassist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.ca/software/1037181/agentassist#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is AgentAssist?","@type":"Question","acceptedAnswer":{"text":"Agent Assist helps you to serve your customers better through real-time voice analysis and digital interactions.The solution improves the conversations between customer service agents and customers by turning analysis into unique insight, prompting and recommending actions that enable call centers to give personalized, helpful guidance to callers.Empower agents to be more productive and efficient, reducing stress and increasing job satisfaction.","@type":"Answer"}},{"name":"Who Uses AgentAssist?","@type":"Question","acceptedAnswer":{"text":"For contact centers with 100+ agents.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1037181/agentassist#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Analytics Software","position":2,"item":"/directory/32258/speech-analytics/software","@type":"ListItem"},{"name":"AgentAssist","position":3,"item":"/software/1037181/agentassist","@type":"ListItem"}]}]}
</script>