--- description: Learn more about Marvin pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Marvin Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Marvin](/software/1032196/marvin) # Marvin Canonical: https://www.capterra.ca/software/1032196/marvin Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1032196/marvin?page=2) > Marvin is the AI-native customer insights platform that turns scattered customer knowledge into shared understanding the whole company. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Marvin? UX designers, product managers, management consultants, and researchers in various industries. Teams of 2 to 20,000 love us, like Microsoft, Twilio, Morningstar, LinkedIn, and Snapchat. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Marvin ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Please contact HeyMarvin for pricing details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Canada, China, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong SAR China, Iceland, India, Indonesia and 26 more ## Features - Annotations - Collaboration Tools - Dashboard Software - Data Import/Export - Data Visualization Software - Feedback Management - Mixed Methods Research - Multi-Channel Data Collection - Multi-Channel Distribution - Reporting & Statistics - Reporting/Analytics - Statistical Analysis Software - Survey Builder - Text Analysis Software - Third-Party Integrations - User Research Analysis ## Integrations (20 total) - Asana - Confluence - FigJam - Figma - Gong.io - Google Drive - Google Meet - Intercom - Jira - Microsoft Excel - Microsoft SharePoint - Microsoft Teams - Microsoft Word - Miro - Notion ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) ## Related Categories - [User Experience (UX) Software](https://www.capterra.ca/directory/31036/ux/software) - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) - [Qualitative Data Analysis Software](https://www.capterra.ca/directory/31297/qualitative-data-analysis/software) ## Alternatives 1. [Adobe XD](https://www.capterra.ca/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 2. [Dovetail](https://www.capterra.ca/software/174077/dovetail) — 4.6/5 (97 reviews) 3. [Lyssna](https://www.capterra.ca/software/178766/usabilityhub) — 4.6/5 (87 reviews) 4. [Hotjar](https://www.capterra.ca/software/163516/hotjar) — 4.6/5 (543 reviews) 5. [Survicate](https://www.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews) ## Reviews ### "Focusing on user needs and their urgency" — 5.0/5 > **Rebecca** | *January 17, 2025* | Gambling & Casinos | Recommendation rating: 10.0/10 > > **Pros**: Their strong focus on user needs and the urgency with which they address customer pain points are truly commendable. I'he been working with marvin in different contexts and companies, and they always impress me > > **Cons**: This is a bit challenging to answer because I genuinely enjoy using the tool. However, I feel that having only one way to display results can sometimes limit flexibility. Offering more options for presenting results could improve the overall experience ----- ### "The best tool for User Research" — 5.0/5 > **Pedro** | *May 14, 2024* | Design | Recommendation rating: 10.0/10 > > **Pros**: It's the most complete tool that I've used and I'm always trying new ones. The AI capabilities are amazing and looks like every feature was made to save time from users, without disrespecting the research process at all. > > **Cons**: It can be a huge challenge to approve the cost if the company is in a country which does not have Dollars ($) as the main currency. It can be very expensive. ----- ### "After trying several platforms, Marvin is my research workspace of choice" — 5.0/5 > **Benjamin** | *May 20, 2024* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: So many things. The core functionality is straightforward, clean, and focused. Capturing content, transcribing, coding, and sharing is all much cleaner than how our processes once were. The thoughtful implementation of AI is great and I trust the team to keep moving with intention on these implementations. In the end, Marvin is the platform that has helped me genuinely pursue a vision of research built with cumulative effect, clearly traceable chains of evidence, and highly transparent research documentation. It makes it easier to do all the things I learned in my training about the "right way" to do the work. Working with this platform I've gotten to know the team behind it as well (because they're also SUPER responsive) and I am excited to see where they'll bring this platform, because something tells me it will push my own thinking into new frontiers of what is possible. > > **Cons**: If I had my preference, I would make Marvin our primary repository for knowledge management around product development. Marvin is home to everything research and insight, and I wouldn't honestly suggest they should veer out of that lane because they are great specialists in a field poised for revolution with specialist tools. But the major seam in our work is still persistently being able to track those chains of evidence from the presentation or roadmap built on top of the research all the way back to the original recordings, survey questions, and journal entries all stored in Marvin. To REALLY get it right we need to rethink some of our workflows and storytelling to live in this platform a little bit longer (because they have plenty of functionality to do that storytelling that we just aren't making the most use out of.) ----- ### "A great tool that cuts down the time we spend on analysis" — 4.0/5 > **Elwin** | *May 8, 2024* | Research | Recommendation rating: 8.0/10 > > **Pros**: Really easy to organise your findings and label up your themes Really great user interface that feels familiar and is easy to grasp > > **Cons**: The transcription can be a bit hit and miss, with punctuation sometimes missing etc. For cross market projects, the translation feature can sometimes be poor Although the AI tools can be useful, they still have quite a long way to go to be super helpful > > As a business we love using Marvin. It gets quite challenging to use Marvin with multiple languages but the team seem very receptive to feedback which is great to see\! ----- ### "I compared several products and Marvin won" — 5.0/5 > **Aviad** | *May 8, 2024* | Internet | Recommendation rating: 10.0/10 > > **Pros**: 1) Very powerful search and AI GPT-style "ask me anything" that allows me to make sense out of hundreds of hours of videos. 2) Very easy to organize and share video snippets. 3) Speech to text that works very well, in several languages. 5) Great team that is always striving to gather feedback and constantly improve the product. > > **Cons**: The flows of moving between the main screen and projects are a bit confusing as they have a different side navigation, it took a bit getting used to. The recording bot sometimes takes a bit long to join Google Meet if invited manually. > > Out entire product and design team uses Marvin, when working on a new feature we collect video snippets to share context with the teams working on the feature, stakeholders and other PMs. We put these snippets in our one-pager and PRDs. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1032196/marvin?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1032196/marvin) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data