---
description: Learn more about Chat360 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chat360 Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chat360](/software/1031581/chat360)

# Chat360

Canonical: https://www.capterra.ca/software/1031581/chat360

> Chat360 is a conversational AI chatbot builder software for WhatsApp, Facebook Messenger, Instagram, and websites.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Chat360?

Enterprise brands, businesses with a global presence, and companies with marketing, sales, and customer support teams.

## About the vendor

- **Company**: Sumanel Technology Ventures

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, India, United Arab Emirates, United Kingdom

## Features

- AI/Machine Learning
- Activity Dashboard
- Automated Responses
- Autoresponders
- CRM Software
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Customer Database
- Customer Experience Management
- Customer Support Software
- Customizable Branding
- Engagement Tracking
- Feedback Management
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Speech Recognition Software
- Third-Party Integrations
- Visual Analytics

## Integrations (13 total)

- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- LeadSquared
- Magento BI
- Salesforce Customer360
- Shopify Collabs
- Stripe Billing
- WebEngage
- Zoho CRM Plus
- Zoho Commerce
- Zoho Inventory

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software)
- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Text](https://www.capterra.ca/software/1078275/Text-App) — 4.8/5 (5 reviews)
3. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [Freshchat](https://www.capterra.ca/software/158117/freshchat) — 4.1/5 (115 reviews)
5. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1031581/chat360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/253869/Chat360/> |
| en-AE | <https://www.capterra.ae/software/1031581/chat360> |
| en-AU | <https://www.capterra.com.au/software/1031581/chat360> |
| en-CA | <https://www.capterra.ca/software/1031581/chat360> |
| en-GB | <https://www.capterra.co.uk/software/1031581/chat360> |
| en-IE | <https://www.capterra.ie/software/1031581/chat360> |
| en-IL | <https://www.capterra.co.il/software/1031581/chat360> |
| en-IN | <https://www.capterra.in/software/1031581/chat360> |
| en-NZ | <https://www.capterra.co.nz/software/1031581/chat360> |
| en-SG | <https://www.capterra.com.sg/software/1031581/chat360> |
| en-ZA | <https://www.capterra.co.za/software/1031581/chat360> |

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