--- description: Learn more about Sparrow pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sparrow Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Leave Management System Software](/directory/31400/leave-management-system/software) > [Sparrow](/software/1031456/sparrow) # Sparrow Canonical: https://www.capterra.ca/software/1031456/sparrow Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/1031456/sparrow?page=2) > Sparrow is the first high-tech, high-touch solution to help modern employers to care for their people during major life events. > > Verdict: Rated **4.8/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 57 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SPARROW ## Commercial Context - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Leave Tracking ## Category - [Leave Management System Software](https://www.capterra.ca/directory/31400/leave-management-system/software) ## Alternatives 1. [BambooHR](https://www.capterra.ca/software/110968/bamboohr) — 4.6/5 (3547 reviews) 2. [Calamari](https://www.capterra.ca/software/141217/calamari) — 4.7/5 (610 reviews) 3. [Leave Dates](https://www.capterra.ca/software/190981/leave-dates) — 4.8/5 (394 reviews) 4. [Vacation Tracker](https://www.capterra.ca/software/189276/vacation-tracker) — 4.7/5 (128 reviews) 5. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4860 reviews) ## Reviews ### "Great investment, will use again\!" — 5.0/5 > **Chantel** | *August 7, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: EVERYTHING. It is worth the freedom of being able to focus on other things. Without Sparrow, we would have had to bring on 2 people just to manage leaves. > > **Cons**: The price. In comparison to other systems/services, it was a bit more pricey. I am unsure if they have specific packages to offset some of the pricing, but we were paying as you go. > > Great experience overall, I would use them again in a heartbeat\! I could not have done my job fully without their help. ----- ### "The best leave partner" — 5.0/5 > **Kim** | *May 7, 2026* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: Sparrow is a well-rounded partnership. Leaves are easy to set up, they contact the employee directly, employees feel well supported through out, the cost per leave effectively pays for itself because of wage replacement savings, and the list goes on. > > **Cons**: My only knock is that it can be difficult to know who to contact sometimes. Until I nudged the lead leave specialist, our "contact us" section of the platform was blank so it wasn't clear who to raise strategic partnership questions to. That said, once I said something it was fixed in a day and of course they were both receptive to the feedback and very responsive. > > Sparrow's partnership has been integral to Medium's top-tier leave experience. Our employees consistently call out how easy sparrow makes it to navigate the complexities of their state policies combined with our company policies, and they trust sparrow to take care of the details so they can fully be away. ----- ### "Excellent Leave Administration Partner" — 5.0/5 > **Carly** | *August 6, 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The sparrow team is really responsive. We've had issues where it could take up to 4 days for a leave specialist to respond to one of our employees which can be an issue, but they are immediately responsive to our HR team. > > **Cons**: I have to follow up with the leave specialists on things that I would hope that they would be proactive about. For example, a new entitlement that the employee is suddenly eligible for during their leave where the employee has to explicitly ask about it. I think there are areas that the leave specialists could be more proactive. > > I've been doing leave administration for my entire HR career and it's a PAIN and I'm so happy to have Sparrow there to be an adviser and handle the entire process start to finish with our employees. They're attentive to our needs as they come up, and our employees have positive feedback about their expereince. ----- ### "Great help for smaller companies - Leave and ADA Compliance" — 4.0/5 > **Jenn** | *January 3, 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The customer service for our team members in helping them apply for all of the paid leave they have available for them. In addition, the way that they respond quickly to any email and willingness to set up a meeting if needed on short notice. > > **Cons**: There seems to be some discrepancies between our policy and how they are applied to staff. For the price we pay for each leave through Sparrow in addition to what we paid for our initial set up, they should be making sure that there are no discrepancies in pay for team members. However, when we did bring an issue to their attention, they made it right :) > > Overall, we have been happy with Sparrow. We think that after we figure out a few kinks with how certain policies are applied and make sure the Sparrow team follows those policies, it will be smooth sailing\! The customer service has been great and we are grateful that they can help our team members get every benefit they deserve while on leave. ----- ### "HCZ Review" — 5.0/5 > **Tricia** | *May 16, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: 1. Customer Support, Leave Management, the fact that when you raise a concern to the Sparrow team about how you would like your LOA's to be handled - it is IMMEDIATELY implemented across ALL leave specialists. 2, The new Dashboard 3. Report feature.. > > **Cons**: 1. While I love the constant communication from the leave specialists - It is a lot of emails. It would be helpful if each LOA housed a running LOG of those conversations and the HR Team member would receive a notification that they have an update on an LOA - go to the Dashboard to that LOA see the update and respond. This way HR needs to pull history - for litigation or separation - or another HR member needs the history - everything is in one place. 2. All the leave specialists provide exceptional service, and I know we can email the general sparrow email with a question or concern. But it would be helpful to have one assigned specialist for all cases. > > Since joining Sparrow in September 2025, our LOA process has become manageable for us. Tracking and Data reporting is possible now. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/1031456/sparrow?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1031456/sparrow) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data