ResortCleaning

Solution to Managing Your Cleaning Business

Comments: I was OK using a spreadsheet to manually track my cleanings until I decided to grow. As I added more clients and staff, ResortCleaning grew with me. As I needed to add features to help me manage that I had not needed when I was a smaller company, the staff helped me know what features were best and how to implement them.

Pros:

I love how the system integrates many aspects of running a vacation rental cleaning business into one solution - integrated appointments, scheduling, inventory, payroll reports, inventory with credit card processing all in one place. Fewer clicks = more time to manage my business instead of being stuck behind a desk.

Cons:

Getting started is a little learning curve. The look and feel was different than what I was using before. But the customer service is fantastic. I can schedule training calls to learn about new features, bounce my processes off the staff to get their opinion of the best way to organize my work flow and also email in specific questions. They always reply promptly.