---
description: Learn more about ControlHippo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ControlHippo Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ControlHippo](/software/1029621/controlhippo)

# ControlHippo

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> Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices and agents.
> 
> Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ControlHippo?

Sales \& Support
BPO
Furniture
IT Industry
Education
Healthcare
Hospitality
Automotive
Real Estate
Staffing \& Recruiting
Travel \& Tourism
Industrial Machinery
Edtech
Financial Service
Telecommunication

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 13 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CallHippo
- **Location**: WALNUT, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Choose from flexible and affordable pricing plans from ControlHippo to take control of your online presence. Sign up today\!
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 9 more

## Features

- Activity Dashboard
- Alerts/Escalation
- CRM Software
- Chat/Messaging
- Customer Database
- Customer History
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

## Integrations (7 total)

- Google Sheets
- HubSpot CRM
- Pipedrive
- Shopify
- Slack
- WooCommerce
- monday.com AI Work Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)
- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1786 reviews)
2. [WhatsApp](https://www.capterra.ca/software/180345/whatsapp) — 4.7/5 (16400 reviews)
3. [Viber](https://www.capterra.ca/software/180348/viber) — 4.4/5 (4060 reviews)
4. [Telegram](https://www.capterra.ca/software/180347/telegram) — 4.7/5 (6426 reviews)
5. [Text Request](https://www.capterra.ca/software/167015/text-request) — 4.6/5 (1193 reviews)

## Reviews

### "ControlHippo Solution" — 5.0/5

> **Sudhanshu** | *January 24, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The app is good and very user-friendly. It allows us to easily manage multiple WhatsApp accounts in one centralized platform, streamlining the process without any hassle. Customer service is responsive and helpful.
> 
> **Cons**: Occasionally, the number get disconnect from the account randomly, requiring us to reconnect it.

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### "Customer Support Responsiveness" — 3.0/5

> **Satish** | *June 13, 2025* | Accounting Software | Recommendation rating: 1.0/10
> 
> **Pros**: Omnichannel Messaging: ControlHippo consolidates communications from platforms like WhatsApp, Telegram, Instagram, and email into a unified inbox, enabling teams to manage customer interactions from a single interface.
> 
> **Cons**: Several users have reported delays in customer support response times. For instance, a marketing manager noted that while the platform is user-friendly, "customer support response time can be improved

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### "Great Support" — 5.0/5

> **Serdar** | *February 7, 2025* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Helpful support. Fast answers
> 
> **Cons**: There are not that much to least like about

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### "ControlHippo" — 5.0/5

> **Becca** | *November 13, 2024* | Law Practice | Recommendation rating: 6.0/10
> 
> **Pros**: love being able to use one whatsapp number for multiple team members so clients know it is our office texting them
> 
> **Cons**: sometimes it will randomly disconnect the number from the account and we have to reconnect it

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### "ContolHippo" — 5.0/5

> **Ronald** | *August 8, 2024* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: It is quick and effective , really amazing to chat
> 
> **Cons**: Nothing as such, never faced any issues yet
> 
> It is great to connect to the leads quickly

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## Links

- [View on Capterra](https://www.capterra.ca/software/1029621/controlhippo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251408/ControlHippo/> |
| en-AE | <https://www.capterra.ae/software/1029621/controlhippo> |
| en-AU | <https://www.capterra.com.au/software/1029621/controlhippo> |
| en-CA | <https://www.capterra.ca/software/1029621/controlhippo> |
| en-GB | <https://www.capterra.co.uk/software/1029621/controlhippo> |
| en-IE | <https://www.capterra.ie/software/1029621/controlhippo> |
| en-IL | <https://www.capterra.co.il/software/1029621/controlhippo> |
| en-IN | <https://www.capterra.in/software/1029621/controlhippo> |
| en-NZ | <https://www.capterra.co.nz/software/1029621/controlhippo> |
| en-SG | <https://www.capterra.com.sg/software/1029621/controlhippo> |
| en-ZA | <https://www.capterra.co.za/software/1029621/controlhippo> |

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