--- description: Learn more about ClassPass pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClassPass Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Corporate Wellness Software](/directory/31361/corporate-wellness/software) > [ClassPass](/software/1028051/classpass) # ClassPass Canonical: https://www.capterra.ca/software/1028051/classpass Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1028051/classpass?page=2) > ClassPass is an app that allows users to book fitness classes, salon appointments, and much more. > > Verdict: Rated **4.1/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ClassPass? Individual users and businesses/employers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 16 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 3.5/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Playlist - **Location**: San Luis Obispo, Cape Verde - **Founded**: 2000 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: With ClassPass corporate plans, companies only pay for employees who sign up for ClassPass. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Goal Setting/Tracking - Mobile Access - Program Management - Reporting & Statistics ## Support Options - Email/Help Desk - Chat ## Category - [Corporate Wellness Software](https://www.capterra.ca/directory/31361/corporate-wellness/software) ## Alternatives 1. [YuMuuv](https://www.capterra.ca/software/1024635/yumuuv) — 4.7/5 (259 reviews) 2. [Awardco](https://www.capterra.ca/software/140428/awardco-employee-performance) — 4.9/5 (4855 reviews) 3. [MoveZenGo](https://www.capterra.ca/software/1060372/connected-corporate-fitness) — 4.7/5 (33 reviews) 4. [YuLife](https://www.capterra.ca/software/1031164/yulife) — 4.8/5 (123 reviews) 5. [GoVida](https://www.capterra.ca/software/205152/govida) — 4.7/5 (110 reviews) ## Reviews ### "Excellent platform to promote business and fill unused class spots" — 4.0/5 > **Lance** | *July 26, 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Ability to search for participating businesses via map view, ability to book less-popular class times at a discount. > > **Cons**: Because they are a third party, there can be issues if the business has last-minute instructor cancellations or refunds participants. Any refunds would be processed by ClassPass and not the studio directly. > > User-friendly booking platform, however provides a layer of separation between the business and customer that is not ideal. ----- ### "ClassPass is a frustrating platform and costs you way too much for what you get" — 1.0/5 > **Kelsey** | *April 15, 2025* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: There truly are no pros for ClassPass. I've used it for almost 7 years and I am officially head up and cancelling indefinitely. > > **Cons**: Horrible customer service. Will never make an exception if you need to cancel a class and will charge you the late fee. No matter the reason. The quality of classes have gone so down over the years. > > Such a rip off. Horrible Customer Service. Frustrating beyond belief to try and work with the chat AI bot. Never are you actually talking to a person and even if you do get through, their response is just sending the link to the rules on cancellations and fees. ----- ### "Not for the small business" — 3.0/5 > **Heather** | *November 12, 2024* | Consumer Services | Recommendation rating: 3.0/10 > > **Pros**: I appreciate the ability to help promote our business and reach other groups. > > **Cons**: I do not like how they pay out, they do not accurately help with filling empty spots. The algorithm is very off and they keep clients from paying directly. > > A rollercoaster. I really don't think it's helpful for studios especially smaller single location studios ----- ### "Great variety and flexibility but could use better UX" — 4.0/5 > **Shannen** | *September 2, 2023* | Design | Recommendation rating: 10.0/10 > > **Pros**: Lots of classes on offer - I wish Classpass would go global\! It's a godsend when on holiday. Customer service is also tip top - I always receive excellent support\! > > **Cons**: Search function needs to be improved - I can only search by studio and not class. I would also like to see my favourite classes on the dashboard so I can book with one tap, instead of having to scroll through the studio's schedule. Would be super if there could be a push reminder to rebook next week's class as soon as the booking window opens. > > I love using Classpass but it could definitely improve its user-friendliness. E.g. use history-based prediction to send reminders to book, or even auto-book multiple classes in advance, integrate with Google Calendar. ----- ### "Classpass is a great way explore different studios and try new workouts\!" — 5.0/5 > **Verified Reviewer** | *November 12, 2022* | Design | Recommendation rating: 10.0/10 > > **Pros**: Easy access to class schedule and studio info. Mobile feature allows effortless booking process. Discounted class points on new studios. The app itself is super easy to use. Love to be able find classes by location and time. > > **Cons**: Needs better online classes and video library. Perhaps discounts on multiple class packages with single studios. > > Been using classpass for several years. It's the perfect solution to my fitness needs. Love all the features and allows me to try various studios according to my locations. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1028051/classpass?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1028051/classpass) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data