---
description: Learn more about HGS Agent X pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HGS Agent X Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [HGS Agent X](/software/1027413/hgs-agent-x)

# HGS Agent X

Canonical: https://www.capterra.ca/software/1027413/hgs-agent-x

> Leverage artificial intelligence (AI) and real-time insights to automate workflows, improve agent productivity \& enhance CX. Know more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HGS Agent X?

Contact Center AI
Contact Center Software
Call Center Software
Contact Center Platform
Call Center Platform
Contact Center Solution
Call Center Solution

## About the vendor

- **Company**: Hinduja Global Solutions

## Commercial Context

- **Starting Price**: US$119.00
- **Pricing model**: Per User
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Automated Routing
- Automatic Call Distribution
- Collaboration Tools
- Dashboard Software
- IVR
- Live Chat Software
- Multi-Channel Communication
- Quality Management Software
- Reporting & Statistics
- Sentiment Analysis
- Workforce Management Software

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Call Tracking Software](https://www.capterra.ca/directory/30901/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.capterra.ca/directory/30901/call-tracking/software)
- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)
- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.ca/directory/33415/contact-center-quality-assurance/software)
- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Genesys Cloud CX](https://www.capterra.ca/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
3. [Five9](https://www.capterra.ca/software/132405/five9) — 4.2/5 (481 reviews)
4. [CXone Mpower](https://www.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [Talkdesk](https://www.capterra.ca/software/132852/talkdesk) — 4.5/5 (732 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1027413/hgs-agent-x)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/249025/HGS-Agent-X/> |
| en-AE | <https://www.capterra.ae/software/1027413/hgs-agent-x> |
| en-AU | <https://www.capterra.com.au/software/1027413/hgs-agent-x> |
| en-CA | <https://www.capterra.ca/software/1027413/hgs-agent-x> |
| en-GB | <https://www.capterra.co.uk/software/1027413/hgs-agent-x> |
| en-IE | <https://www.capterra.ie/software/1027413/hgs-agent-x> |
| en-IL | <https://www.capterra.co.il/software/1027413/hgs-agent-x> |
| en-IN | <https://www.capterra.in/software/1027413/hgs-agent-x> |
| en-NZ | <https://www.capterra.co.nz/software/1027413/hgs-agent-x> |
| en-SG | <https://www.capterra.com.sg/software/1027413/hgs-agent-x> |
| en-ZA | <https://www.capterra.co.za/software/1027413/hgs-agent-x> |

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