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What Is NinjaChat?

NinjaChat from All-in-One Business Suite by 500apps is a Live Chat Software. It provides the best customer support for your website visitors. It helps to engage your website visitors by integrating your live chat with multi-channel communication like text, Facebook, WhatsApp, and many more.

All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99 which comprises functional Suites like Sales, Marketing, HR & Ops, Developers (Engineering), Support, Collaboration and Productivity.

Who Uses NinjaChat?

Large Enterprises, Small and Medium Enterprises Retail and Ecommerce Telecommunication and IT BFSI (Banking, Financial Services and Insurance) Travel and Hospitality Education HealthCare Other

NinjaChat Software - Live Chat
NinjaChat Software - Customization
NinjaChat Software - Customer Engagement
NinjaChat Software - Chat transcript

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Reviews of NinjaChat

Average score

Overall
4.8
Ease of Use
5.0
Customer Service
4.8
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
25%
Verified Reviewer
Verified LinkedIn User
Human Resources, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A fantastic solution ninjachat

5.0 11 months ago

Pros:

NinjaChat offers a user-friendly and manage my work interface that makes managing customer chats simple and easy presentation when I'm chat process work is easy to me.

Cons:

Ninjachat work process is easy and my system is good, everything is fine .

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

NinjaChat: Simplifying Customer Communication for Effortless Management

5.0 last year

Pros:

I've been utilizing NinjaChat, and I must say it's an exceptional application that I wholeheartedly endorse. The abundance of customization choices it offers makes it incredibly user-friendly, especially with its email templates, pre-written messages, interface settings, labeling system, online and offline forms, surveys after chats, and feedback survey forms. These features greatly facilitate communication with customers, enabling swift and efficient resolution of their inquiries. Additionally, NinjaChat's outstanding customer service functionalities enhance the website experience for visitors, making it an invaluable tool for enhancing overall customer satisfaction and fostering enduring customer connections.

Cons:

This software has exceeded our expectations - there's nothing to dislike about it, and it has been incredibly valuable to our organization.

Palaparthi
NinjaChat allows for effortless communication with customers. in India
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

NinjaChat allows for effortless communication with customers.

4.0 last year

Pros:

NinjaChat's software provides multi-channel support and customer features, resulting in a seamless user experience. The analytics and reporting tools are invaluable for managing chats and responding promptly to inquiries, contributing to our positive overall experience with NinjaChat.

Cons:

This app seamlessly integrates into my daily routine without any drawbacks or obstacles. I appreciate every aspect, making it my top choice over similar apps.

syed
marketingq in India
Sports, Self Employed
Used the Software for: Free Trial
Reviewer Source

Best Chat Application

5.0 2 years ago

Comments: overall great experience

Pros:

ninja chat is an easy to use and easy to work around application

Cons:

nothing that i dont like about ninjachat