---
description: Learn more about Smart CTI Connector pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smart CTI Connector Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Smart CTI Connector](/software/1026902/smart-cti-connector)

# Smart CTI Connector

Canonical: https://www.capterra.ca/software/1026902/smart-cti-connector

> Smart CTI Connector is contact center software that links agents to backend applications and surfaces real-time customer data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Smart CTI Connector?

CTI Connector is used by contact centers, healthcare providers, banks, credit unions, automotive dealerships, insurance companies, and enterprises using CRM and EHR systems.

## About the vendor

- **Company**: NovelVox
- **Founded**: 2008

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- CRM Software
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Scripting
- Call Transfer
- Contact Management Software
- IVR

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Alternatives

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (467 reviews)
2. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (330 reviews)
3. [CallTools](https://www.capterra.ca/software/149510/call-center-software) — 4.8/5 (156 reviews)
4. [Dialpad Ai Contact Center](https://www.capterra.ca/software/1000762/dialpad-contact-center) (0 reviews)
5. [Shelf](https://www.capterra.ca/software/146524/shelf) — 4.8/5 (106 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1026902/smart-cti-connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/248411/Smart-CTI-Connector/> |
| en-AE | <https://www.capterra.ae/software/1026902/smart-cti-connector> |
| en-AU | <https://www.capterra.com.au/software/1026902/smart-cti-connector> |
| en-CA | <https://www.capterra.ca/software/1026902/smart-cti-connector> |
| en-GB | <https://www.capterra.co.uk/software/1026902/smart-cti-connector> |
| en-IE | <https://www.capterra.ie/software/1026902/smart-cti-connector> |
| en-IL | <https://www.capterra.co.il/software/1026902/smart-cti-connector> |
| en-IN | <https://www.capterra.in/software/1026902/smart-cti-connector> |
| en-NZ | <https://www.capterra.co.nz/software/1026902/smart-cti-connector> |
| en-SG | <https://www.capterra.com.sg/software/1026902/smart-cti-connector> |
| en-ZA | <https://www.capterra.co.za/software/1026902/smart-cti-connector> |
| fr | <https://www.capterra.fr/software/1026902/smart-cti-connector> |
| fr-BE | <https://fr.capterra.be/software/1026902/smart-cti-connector> |
| fr-CA | <https://fr.capterra.ca/software/1026902/smart-cti-connector> |
| fr-LU | <https://www.capterra.lu/software/1026902/smart-cti-connector> |
| ja | <https://www.capterra.jp/software/1026902/smart-cti-connector> |

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