--- description: Learn more about LoyJoy pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LoyJoy Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [LoyJoy](/software/1026654/loyjoy) # LoyJoy Canonical: https://www.capterra.ca/software/1026654/loyjoy Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1026654/loyjoy?page=2) > AI Agents that resolve customer inquiries end-to-end via chat and phone. No-code for business teams, EU-hosted and GDPR-compliant. > > Verdict: Rated **4.9/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses LoyJoy? Medium and large enterprises automating customer service, product advice and lead qualification by chat and phone, especially banks, insurers, manufacturing, energy, healthcare, retail and e-commerce. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 12 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: LoyJoy ## Commercial Context - **Starting Price**: €390.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Starter: €390 per month, including 1 AI Agent, 1,000 chat conversations and 250 phone minutes. Professional: €1,490 per month, including 5 AI Agents, 3,000 chat conversations and 500 phone minutes. Enterprise: individual pricing, including up to 50 AI Agents, 10,000 chat conversations and 1,000 phone minutes. A free trial is available and no credit card is required. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Activity Dashboard - CRM Software - Chatbot Software - Code-free Development - Communication Management - Contextual Guidance - Customer Database - Customer Experience Management - Customer Support Software - Customizable Branding - Email Management Software - Engagement Tracking - Feedback Management - Intent Recognition - Lead Qualification - Live Chat Software - Multi-Channel Communication - Multi-Language - Natural Language Processing - Personalization Software - Pre-Configured Bot - Reporting & Statistics - Reporting/Analytics - Surveys & Feedback - Third-Party Integrations - Visual Analytics ## Integrations (4 total) - HubSpot CRM - HubSpot Service Hub - Salesforce Sales Cloud - Salesforce Service Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software) ## Related Categories - [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software) - [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software) - [Virtual Assistant Software](https://www.capterra.ca/directory/33535/virtual-assistant/software) - [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software) - [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software) ## Alternatives 1. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [inconnect](https://www.capterra.ca/software/164772/omnichannel) — 3.9/5 (19 reviews) 3. [Moveo.AI](https://www.capterra.ca/software/1035057/mveoai) — 5.0/5 (9 reviews) 4. [Quidget](https://www.capterra.ca/software/1067160/Quidget) — 4.8/5 (4 reviews) 5. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1787 reviews) ## Reviews ### "pioneers with heart" — 5.0/5 > **Ingo** | *August 10, 2022* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: The user-friendly workflow engine guarantees for quick results and rapid prototyping. > > **Cons**: Some feature don't work in specific browsers. > > From the very first moment LoyJoy supported our exceptional idea of using their platform for the first theatre play turning a chatbot into a stage. We are pretty happy and thankful for all the support, the easy to use platform and Loy Joy's ability to pioneer new ideas\! ----- ### "Sophisticated, easy-to-use, versatile conversational platform" — 5.0/5 > **Dennis** | *May 19, 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: LoyJoy combines high customisability and ease-of-use in a no-code environment, so everyone has a chance to bring their ideas forward. > > **Cons**: Some features are lacking, since the platform ist relatively new. They keep coming fast, however. > > We use LoyJoy to create fun and engaging chatbots for various types of customers and various use cases. It is easy to use and our clients love the results. ----- ### "Easy to use code-free product" — 5.0/5 > **Giuseppe** | *August 11, 2022* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: It is extremely easy to setup consumer experiences. The very good customer care makes it very easy also to solve problems related to the customization of the tool with internal needs. > > **Cons**: The governance of the tool is not easy, managing access rights of every user involved in the development of consumer experiences can be a time consuming task. > > Overall it has been a good experience that has driven our lead generation efforts. ----- ### "Powerful tool to design conversational interfaces" — 5.0/5 > **Helmut** | *May 4, 2023* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Easy to useQuickly develop dialogs and processesWide range of functionalities that allow to build even complex use cases (although drag\&drop programming skills recommended) > > **Cons**: The design of text (bullet points, fonts etc.) is somewhat limited due to compatibility with common messengers. > > LoyJoy is a very powerful tool that enables companies to quickly build conversational interfaces and adapt them instantly. Even beginners can build simple dialogs with limited training time. With the home view feature it is possible to build app like interfaces (although that is not an intended scenario). Also it can help as a prototyping tool to bring workflows to live almost in real time.The LoyJoy team is very helpful in case something doesn´t work as intended and responds very quickly. I can highly recommend working with them. ----- ### "Great platform for automated consumer engagement, surveys and lead-generation\!" — 5.0/5 > **Enis** | *July 27, 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Easy to set-up experiences, that cover numerous demands like lead-generation, surveys, or just to interact with consumers. Well-set-up, the platform can really be fun for consumers, who interact and come back\! The team is really nice and engaged to fulfill customers' demands\! > > **Cons**: No cons, every problem that comes up will be tackled by the support team. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1026654/loyjoy?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1026654/loyjoy) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data