--- description: Learn more about LogMeIn Resolve pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LogMeIn Resolve Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve) # LogMeIn Resolve Canonical: https://www.capterra.ca/software/1026169/goto-resolve Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/1026169/goto-resolve?page=2) > Remote support and access, RMM, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. > > Verdict: Rated **4.4/5** by 213 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses LogMeIn Resolve? LogMeIn Resolve is a cloud-based IT support and management software built for SMBs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 213 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: GoTo - **Location**: Orem, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Malaysia, New Zealand, Philippines, Singapore, Spain, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Application Management - Assignment Management - Automatic User/Device Recognition - Backup and Recovery - Collaboration Tools - Compliance Management - Configuration Management - Customizable Branding - Dashboard Software - Data Management Software - Deployment Management - Endpoint Management - File Transfer - For MSPs - IT Asset Tracking - IT Reporting - Inventory Management Software - Issue Auditing - Issue Management - Issue Tracking Software - Patch Management Software - Policy Management Software - Prioritization - Problem Management - Real-Time Chat - Real-Time Notifications - Real-time Consumer-facing Chat - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Screen Sharing Software - Security Management - Software Management - Support Ticket Management - Task Management Software - Ticket Management - Troubleshooting - Unattended Access ## Integrations (4 total) - ConnectWise PSA - Microsoft Teams - ServiceNow IT Service Management - Zendesk Sunshine ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Cybersecurity Software](https://www.capterra.ca/directory/31037/cybersecurity/software) ## Related Categories - [Cybersecurity Software](https://www.capterra.ca/directory/31037/cybersecurity/software) - [AntiVirus Software](https://www.capterra.ca/directory/30228/anti-virus/software) - [MDM Solutions](https://www.capterra.ca/directory/30584/mobile-device-management/software) - [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software) - [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software) ## Alternatives 1. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3396 reviews) 2. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1748 reviews) 3. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4066 reviews) 4. [Milvus](https://www.capterra.ca/software/202528/milvus) — 4.8/5 (292 reviews) 5. [Supremo Remote Desktop](https://www.capterra.ca/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Live Tech Support" — 5.0/5 > **Angie** | *June 3, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how you can get help by letting a tech person log into your computer and fix it for you. Especially when you have tries and you don’t know what you are doing > > **Cons**: I love it. There is nothing that I don’t love about it. It is all very helpful, I don’t know what I would do with out it. > > I have had to use this service many times when I can’t fix a problem on my computer and I need expert advice I submit a request with them and they help me. ----- ### "Good RMM for the price" — 4.0/5 > **Topher** | *December 10, 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO. > > **Cons**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries. > > As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option. ----- ### "Logmein Resolve Review" — 3.0/5 > **Tonia** | *May 6, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Logmein Resolve offers Quick remote access to assist customers in real time > > **Cons**: It often resolves to websites outside of the US and is blocked by the system > > Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU. ----- ### "Extremely user friendly" — 4.0/5 > **Raj** | *April 30, 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: It's intuitive interface and robust file transfers are impressive making it easy to use even for novices. > > **Cons**: Sometimes there are billing issues by including unforeseen charges. The price could be a bit cheaper. > > It's an excellent cloud based RMM tool making monitoring and remedial actions very fast and simple. ----- ### "Great tech tool for assisting clients and staff" — 5.0/5 > **Josh** | *May 22, 2025* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Very convenient tool to assist clients and staff with PC and device issues and critical updates remotely > > **Cons**: Console sometimes can become unresponsive; migration tool leaves a lot to be desired when switching over. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/1026169/goto-resolve?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1026169/goto-resolve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data