---
description: Learn more about LogMeIn Resolve pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LogMeIn Resolve Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

Canonical: https://www.capterra.ca/software/1026169/goto-resolve

Page: 1 / 10\
Next: [Next page](https://www.capterra.ca/software/1026169/goto-resolve?page=2)

> Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.
> 
> Verdict: Rated **4.4/5** by 216 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses LogMeIn Resolve?

IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 216 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: GoTo
- **Location**: Orem, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$23.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Price per month, billed annually. Volume discounts \&amp; MSP pricing are available. For more information, please visit our Plans \&amp; Pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Malaysia, New Zealand, Philippines, Singapore, Spain, United Kingdom, United States

## Features

- Access Controls/Permissions
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Audit Management
- Automatic Patch Deployment
- Automatic Scans
- Automatic User/Device Recognition
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Chat/Messaging
- Collaboration Tools
- Customer Support Software
- Dashboard Software
- Data Management Software
- Data Security
- Deployment Management
- Endpoint Management
- Endpoint Protection Software
- File Transfer
- For MSPs
- IT Asset Tracking
- Incident Management Software
- Inventory Management Software
- Issue Management
- Issue Tracking Software
- Meeting Management
- Mobile Access
- Multiple Monitor Access
- Network Wide Management
- Performance Metrics
- Policy Management Software
- Problem Management
- Real-Time Chat
- Real-Time Monitoring
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Screen Sharing Software
- Security Management
- Self Service Portal
- Software Management
- Task Management Software
- Unattended Access
- Video Conferencing Software

... and 42 more features

## Integrations (12 total)

- Acronis Cyber Protect
- ConnectWise PSA
- Dynamics 365
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Cybersecurity Software](https://www.capterra.ca/directory/31037/cybersecurity/software)

## Related Categories

- [Cybersecurity Software](https://www.capterra.ca/directory/31037/cybersecurity/software)
- [AntiVirus Software](https://www.capterra.ca/directory/30228/anti-virus/software)
- [MDM Solutions](https://www.capterra.ca/directory/30584/mobile-device-management/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software)

## Alternatives

1. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24219 reviews)
2. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11642 reviews)
3. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1495 reviews)
4. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1799 reviews)
5. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (298 reviews)

## Reviews

### "Live Tech Support" — 5.0/5

> **Angie** | *June 3, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love how you can get help by letting a tech person log into your computer and fix it for you. Especially when you have tries and you don’t know what you are doing
> 
> **Cons**: I love it. There is nothing that I don’t love about it. It is all very helpful, I don’t know what I would do with out it.
> 
> I have had to use this service many times when I can’t fix a problem on my computer and I need expert advice I submit a request with them and they help me.

-----

### "Solid choice for remote support and endpoint management" — 4.0/5

> **William** | *August 17, 2026* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: We needed a remote solution for an IT helpdesk , to facilitate remote screen sharing. i can quickly create a remote support session, and generate an email link , or provide an access code for the end user needing support.
> 
> **Cons**: I found that while it supposed to work with MacOS, i encountered numerous issues when using this product for remote support for Macs. This is not necessarily the fault of LogMeIn, i found that the MacOS often blocks functionality of the software, and this adds additional time walking end user through steps to resolve that.
> 
> overall, it is a great remote support and management tool, with many additional options and features that we did not fully take advantage of. I think these is also good name recognition, so people know and trust GoTo and it's many iterations

-----

### "Good RMM for the price" — 4.0/5

> **Topher** | *December 10, 2025* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Cons**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

-----

### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *May 6, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Cons**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

-----

### "Confidently You" — 4.0/5

> **Jen** | *August 27, 2026* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: It was helpful to resolve my work issue that I had so that I could go to work. I love working from home and this was a life saver.
> 
> **Cons**: I honestly do not use it enough to have any real love hate feeling about it. I did not have any real negative feelings about it.
> 
> My experience was pleasant and helpful. I was able to navigate the system with ease so that I could get to work.

-----

Page: 1 / 10\
Next: [Next page](https://www.capterra.ca/software/1026169/goto-resolve?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/1026169/goto-resolve)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1026169/goto-resolve> |
| de-AT | <https://www.capterra.at/software/1026169/goto-resolve> |
| de-CH | <https://www.capterra.ch/software/1026169/goto-resolve> |
| en | <https://www.capterra.com/p/249584/GoTo-Resolve/> |
| en-AE | <https://www.capterra.ae/software/1026169/goto-resolve> |
| en-AU | <https://www.capterra.com.au/software/1026169/goto-resolve> |
| en-CA | <https://www.capterra.ca/software/1026169/goto-resolve> |
| en-GB | <https://www.capterra.co.uk/software/1026169/goto-resolve> |
| en-IE | <https://www.capterra.ie/software/1026169/goto-resolve> |
| en-IL | <https://www.capterra.co.il/software/1026169/goto-resolve> |
| en-IN | <https://www.capterra.in/software/1026169/goto-resolve> |
| en-NZ | <https://www.capterra.co.nz/software/1026169/goto-resolve> |
| en-SG | <https://www.capterra.com.sg/software/1026169/goto-resolve> |
| en-ZA | <https://www.capterra.co.za/software/1026169/goto-resolve> |
| es | <https://www.capterra.es/software/1026169/goto-resolve> |
| es-AR | <https://www.capterra.com.ar/software/1026169/goto-resolve> |
| es-CL | <https://www.capterra.cl/software/1026169/goto-resolve> |
| es-CO | <https://www.capterra.co/software/1026169/goto-resolve> |
| es-CR | <https://www.capterra.co.cr/software/1026169/goto-resolve> |
| es-DO | <https://www.capterra.do/software/1026169/goto-resolve> |
| es-EC | <https://www.capterra.ec/software/1026169/goto-resolve> |
| es-MX | <https://www.capterra.mx/software/1026169/goto-resolve> |
| es-PA | <https://www.capterra.com.pa/software/1026169/goto-resolve> |
| es-PE | <https://www.capterra.pe/software/1026169/goto-resolve> |
| fr | <https://www.capterra.fr/software/1026169/goto-resolve> |
| fr-BE | <https://fr.capterra.be/software/1026169/goto-resolve> |
| fr-CA | <https://fr.capterra.ca/software/1026169/goto-resolve> |
| fr-LU | <https://www.capterra.lu/software/1026169/goto-resolve> |
| it | <https://www.capterra.it/software/1026169/goto-resolve> |
| pt | <https://www.capterra.com.br/software/1026169/goto-resolve> |
| pt-PT | <https://www.capterra.pt/software/1026169/goto-resolve> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"LogMeIn Resolve","description":"LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage, secure, and support every device across their organization, without the clutter of disconnected tools or additional headcount. \n\nFrom automated patch management and real-time vulnerability remediation to remote support and helpdesk ticketing, Resolve brings everything into one intelligent platform. Built-in security and compliance controls provide unified oversight and policy enforcement from a single console, making it effortless to manage risk at scale. AI-powered diagnostics, intelligent session notes that feed directly into a built-in knowledge base, AI-assisted scripting, custom reporting, and an AI-powered self-service helpdesk help technicians move from ticket to fix faster — while building a smarter organization with every resolution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6bb42d4e-79af-4ca4-aa25-90b7f154771e.png","url":"https://www.capterra.ca/software/1026169/goto-resolve","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1026169/goto-resolve#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":216,"ratingValue":4.4},"offers":{"price":"23","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1026169/goto-resolve#faqs","mainEntity":[{"name":"What Is LogMeIn Resolve?","@type":"Question","acceptedAnswer":{"text":"LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage, secure, and support every device across their organization, without the clutter of disconnected tools or additional headcount. From automated patch management and real-time vulnerability remediation to remote support and helpdesk ticketing, Resolve brings everything into one intelligent platform. Built-in security and compliance controls provide unified oversight and policy enforcement from a single console, making it effortless to manage risk at scale. AI-powered diagnostics, intelligent session notes that feed directly into a built-in knowledge base, AI-assisted scripting, custom reporting, and an AI-powered self-service helpdesk help technicians move from ticket to fix faster — while building a smarter organization with every resolution.","@type":"Answer"}},{"name":"Who Uses LogMeIn Resolve?","@type":"Question","acceptedAnswer":{"text":"IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cybersecurity Software","position":2,"item":"/directory/31037/cybersecurity/software","@type":"ListItem"},{"name":"LogMeIn Resolve","position":3,"item":"/software/1026169/goto-resolve","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1026169/goto-resolve#breadcrumblist"}]}
</script>
