---
description: Learn more about LogMeIn Resolve pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: LogMeIn Resolve Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

Canonical: https://www.capterra.ca/software/1026169/goto-resolve

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> Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.
> 
> Verdict: Rated **4.4/5** by 214 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses LogMeIn Resolve?

IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 214 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: GoTo
- **Location**: Orem, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Price per month, billed annually. Volume discounts are available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Malaysia, New Zealand, Philippines, Singapore, Spain, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Monitoring
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Assignment Management
- Automatic User/Device Recognition
- Backup and Recovery
- Collaboration Tools
- Compliance Management
- Configuration Management
- Customizable Branding
- Dashboard Software
- Data Management Software
- Deployment Management
- Endpoint Management
- File Transfer
- For MSPs
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Issue Auditing
- Issue Management
- Issue Tracking Software
- Patch Management Software
- Policy Management Software
- Prioritization
- Problem Management
- Real-Time Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Security Management
- Software Management
- Support Ticket Management
- Task Management Software
- Ticket Management
- Troubleshooting
- Unattended Access

## Integrations (12 total)

- Acronis Cyber Protect
- ConnectWise PSA
- Dynamics 365
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Cybersecurity Software](https://www.capterra.ca/directory/31037/cybersecurity/software)

## Related Categories

- [Cybersecurity Software](https://www.capterra.ca/directory/31037/cybersecurity/software)
- [AntiVirus Software](https://www.capterra.ca/directory/30228/anti-virus/software)
- [MDM Solutions](https://www.capterra.ca/directory/30584/mobile-device-management/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3444 reviews)
2. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (733 reviews)
3. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1786 reviews)
4. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4081 reviews)
5. [Milvus](https://www.capterra.ca/software/202528/milvus) — 4.8/5 (298 reviews)

## Reviews

### "Live Tech Support" — 5.0/5

> **Angie** | *June 3, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love how you can get help by letting a tech person log into your computer and fix it for you. Especially when you have tries and you don’t know what you are doing
> 
> **Cons**: I love it. There is nothing that I don’t love about it. It is all very helpful, I don’t know what I would do with out it.
> 
> I have had to use this service many times when I can’t fix a problem on my computer and I need expert advice I submit a request with them and they help me.

-----

### "Good RMM for the price" — 4.0/5

> **Topher** | *December 10, 2025* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Cons**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

-----

### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *May 6, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Cons**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

-----

### "Safe & Secure with LogMeIn" — 5.0/5

> **Mai** | *March 28, 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.
> 
> **Cons**: I needed some help onboarding but once I adopted the platform and really got familiar, I have found it incredibly easy to use\!
> 
> It's been a super powerful tool for our team to use with all clients across the country. It provides the added layer of security that our clients have come to expect from us.

-----

### "Great tech tool for assisting clients and staff" — 5.0/5

> **Josh** | *May 22, 2025* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: Very convenient tool to assist clients and staff with PC and device issues and critical updates remotely
> 
> **Cons**: Console sometimes can become unresponsive; migration tool leaves a lot to be desired when switching over.

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## Links

- [View on Capterra](https://www.capterra.ca/software/1026169/goto-resolve)

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| de-AT | <https://www.capterra.at/software/1026169/goto-resolve> |
| de-CH | <https://www.capterra.ch/software/1026169/goto-resolve> |
| en | <https://www.capterra.com/p/249584/GoTo-Resolve/> |
| en-AE | <https://www.capterra.ae/software/1026169/goto-resolve> |
| en-AU | <https://www.capterra.com.au/software/1026169/goto-resolve> |
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