--- description: Learn more about monday CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/31583/small-business-crm/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://www.capterra.ca/software/1024614/monday-crm Page: 1 / 20\ Next: [Next page](https://www.capterra.ca/software/1024614/monday-crm?page=2) > CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more. > > Verdict: Rated **4.7/5** by 467 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday CRM? Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 467 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - Activity Tracking - Appointment Management - CRM Software - Calendar Management - Calendar/Reminder System - Campaign Management Software - Client Tracking - Collaboration Tools - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Customizable Reports - Customizable Templates - Data Import/Export - Document Management Software - Document Storage - Donor Management - Email Management Software - Email Marketing Software - Email Templates - For Financial Institutions - For Sales Teams/Organizations - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Multi-Channel Communication - Onboarding Software - Performance Management - Performance Metrics - Prioritization - Project Management Software - Quotes/Estimates - Reminders - Reporting & Statistics - Sales Activity Management - Sales Forecasting Software - Sales Pipeline Management - Sales Reports - Segmentation - Social Media Integration - Task Management Software - Territory Management - Usage Tracking/Analytics - Workflow Management Software ... and 13 more features ## Integrations (25 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Microsoft Excel - Microsoft Outlook - Miro - OneDrive - PandaDoc ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software) ## Related Categories - [AI Sales Assistant Software](https://www.capterra.ca/directory/34135/ai-sales-assistant/software) - [Email Tracking Software](https://www.capterra.ca/directory/31325/email-tracking/software) - [Sales Performance Management Solutions](https://www.capterra.ca/directory/33455/sales-performance-management/software) - [Sales Enablement Software](https://www.capterra.ca/directory/30798/sales-enablement/software) - [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18812 reviews) 5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (629 reviews) ## Reviews ### "Very Useful team software" — 4.0/5 > **Verified Reviewer** | *August 4, 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Product is amazing for teams\! It will keep everyone connected and communication open. Integrations are plenty so it works great with any other software you may use\! > > **Cons**: I wish it has a paid version/option for individuals. I am self employed and would use it if I didn't have to pay for a minimum of 3 seats ----- ### "The ultimate visual pipeline." — 5.0/5 > **Verified Reviewer** | *October 4, 2026* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: I love how customizable the boards are. I can tailor columns for status, priority, estimated value, client contact details, and target deliveries in minutes. > > **Cons**: The initial setup is complex because it is so flexible, setting up custom CRM boards, automation triggers, and dashboards requires some initial trial and error to get just right. > > I use Monday Sales CRM to manage everything from incoming client inquiries to custom order fulfillment and post-sale follow-ups. The visual, color-coded boards gives me instant clarity on where every deal or service stands in my pipeline. ----- ### "A great product to grow with" — 4.0/5 > **Ashley** | *April 23, 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: The core monday user interface and clean workspace set ups are always key to why I like the platform so much. Having the Leads, Contacts, and Accounts are great levels to view. > > **Cons**: A few of the preset functionalities have a few gaps. (When mporting leads from another platform, the creation log cannot backlog the original data, making it difficult to move forward using that feature). A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting). > > I am building out a monday CRM account for the first time using the preset workspace, but am running into some key areas that I will need to work on further for it to work for a certain use case. ----- ### "It’s a powerful tool" — 5.0/5 > **Marcelo** | *July 29, 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow. I use it every day to manage project timelines, task tracking, and internal coordination, and it also plays a key role in supporting our marketing operations. The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution. > > **Cons**: When multiple team members are working on the same board at the same time, I still notice some minor instability or slowdowns. Since I manage large teams, this happens relatively often and can affect productivity during peak collaboration times. > > It’s a powerful tool that has become essential to my daily operations. I’ll definitely continue using it and recommending it to all my clients. monday CRM brings structure, visibility, and flexibility to our workflow in a way that few other platforms can. ----- ### "my opinion" — 3.0/5 > **jen** | *July 29, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: its intuitive and visually appealing interface, making it easy to navigate and manage projects so easily > > **Cons**: relatively high cost, especially for smaller company like ours, and a potentially steep learning curve > > user-friendly interface, customizable workflows, enhance team clarity and accountability. But its a learning curve for sure ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.ca/software/1024614/monday-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1024614/monday-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data