---
description: Learn more about AT&T Contact Center pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AT&T Contact Center Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [AT\&T Contact Center](/software/1024528/att-contact-center)

# AT\&T Contact Center

Canonical: https://www.capterra.ca/software/1024528/att-contact-center

> Cloud-based platform that facilitates omnichannel communication for organization.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: AT\&T

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Category

- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Alternatives

1. [ICTContact](https://www.capterra.ca/software/191194/ictcontact) (0 reviews)
2. [Ozonetel](https://www.capterra.ca/software/1023229/ozonetel) — 5.0/5 (2 reviews)

## Reviews

### "At\&t is my first choice" — 5.0/5

> **Verified Reviewer** | *November 16, 2023* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: I can get through my call efficiently and quickly most of the time. The employees try and make sure they help you to the best of their ability.
> 
> **Cons**: The call center cannot be reached past normal business hours.
> 
> Overall im satisfied with how much i pay and because they insure their phones through allstate who reimburses the customer for damaged or lost phones on full if protection plan was purchased by customer.

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### "AT\&T Contact Center" — 5.0/5

> **Jasmina** | *November 14, 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: This software is great because we utilize it daily with our phone systems. Easy to navigate and easy to get in contact with someone regarding issues.
> 
> **Cons**: I do not think there is anything I dislike.

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### "Internet slow" — 5.0/5

> **Henny** | *August 20, 2022* | Wholesale | Recommendation rating: 5.0/10
> 
> **Pros**: Easy to use and Customer service respond is fast and easy reach out
> 
> **Cons**: Internet in our location is limited so internet down could slowing the whole system

## Links

- [View on Capterra](https://www.capterra.ca/software/1024528/att-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/245399/ATT-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1024528/att-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1024528/att-contact-center> |
| en-CA | <https://www.capterra.ca/software/1024528/att-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1024528/att-contact-center> |
| en-IE | <https://www.capterra.ie/software/1024528/att-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1024528/att-contact-center> |
| en-IN | <https://www.capterra.in/software/1024528/att-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1024528/att-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1024528/att-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1024528/att-contact-center> |

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