---
description: Learn more about CallerDesk pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallerDesk Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [CallerDesk](/software/1023020/callerdesk)

# CallerDesk

Canonical: https://www.capterra.ca/software/1023020/callerdesk

> Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses CallerDesk?

Small to large market who are majorly dependent on interaction with customer over the phone. Any company who have 2 agents to 10000 agents can use the callerdesk services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Deskotel Communications

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: CallerDesk platform have flexible plans as per customer use case Like on pay per use basis, On monthly calling minute basis or on monday user access basis.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Transfer
- Contact Management Software
- Customer Database
- IVR
- Knowledge Base Management
- Multi-Channel Communication
- Queue Management
- Recording
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- VoIP Software
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [Cloud Communication Platform Software](https://www.capterra.ca/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Aircall](https://www.capterra.ca/software/144486/aircall) — 4.2/5 (458 reviews)
3. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews)
4. [Freshcaller](https://www.capterra.ca/software/165078/freshcaller) — 4.0/5 (35 reviews)
5. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Reviews

### "Andro Caller Desk" — 5.0/5

> **Siddhant** | *December 28, 2021* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and quality of options that software provides.
> 
> **Cons**: Nothing in general. User friendly software.
> 
> Great

## Links

- [View on Capterra](https://www.capterra.ca/software/1023020/callerdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240898/CallerDesk/> |
| en-AE | <https://www.capterra.ae/software/1023020/callerdesk> |
| en-AU | <https://www.capterra.com.au/software/1023020/callerdesk> |
| en-CA | <https://www.capterra.ca/software/1023020/callerdesk> |
| en-GB | <https://www.capterra.co.uk/software/1023020/callerdesk> |
| en-IE | <https://www.capterra.ie/software/1023020/callerdesk> |
| en-IL | <https://www.capterra.co.il/software/1023020/callerdesk> |
| en-IN | <https://www.capterra.in/software/1023020/callerdesk> |
| en-NZ | <https://www.capterra.co.nz/software/1023020/callerdesk> |
| en-SG | <https://www.capterra.com.sg/software/1023020/callerdesk> |
| en-ZA | <https://www.capterra.co.za/software/1023020/callerdesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"CallerDesk","description":"Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling their staff to work remotely . It uses to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions &amp; customer feedback.\n\nSolutions Includes : Domestic &amp; International cloud call center solutions, , IVR, Auto Voice dialer, Promotional &amp; Transactional Bulk Voice Broadcast, Voice-Based survey, Voice/SMS OTP , Click to call.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c3521694-9b1a-4b8a-922b-f1428f42b43e.png","url":"https://www.capterra.ca/software/1023020/callerdesk","@id":"https://www.capterra.ca/software/1023020/callerdesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.capterra.ca/software/1023020/callerdesk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CallerDesk?","@type":"Question","acceptedAnswer":{"text":"Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling their staff to work remotely . It uses to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback.Solutions Includes : Domestic & International cloud call center solutions, , IVR, Auto Voice dialer, Promotional & Transactional Bulk Voice Broadcast, Voice-Based survey, Voice/SMS OTP , Click to call.","@type":"Answer"}},{"name":"Who Uses CallerDesk?","@type":"Question","acceptedAnswer":{"text":"Small to large market who are majorly dependent on interaction with customer over the phone. Any company who have 2 agents to 10000 agents can use the callerdesk services.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1023020/callerdesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"CallerDesk","position":3,"item":"/software/1023020/callerdesk","@type":"ListItem"}]}]}
</script>