---
description: Learn more about CustoCentrix pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustoCentrix Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Data Platform Tools](/directory/31334/customer-data-platform/software) > [CustoCentrix](/software/1021385/custocentrix)

# CustoCentrix

Canonical: https://www.capterra.ca/software/1021385/custocentrix

> Customer data platform that helps Belgian retailers to collect data. Data quality, loyalty programs, marketing automation and more.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CustoCentrix?

Retailers in Belgium

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Freedelity

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, Italian
- **Available Countries**: Belgium

## Features

- Activity Dashboard
- Audience Targeting
- Behavioral Analytics
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Channel Management Software
- Contact Database
- Contact Management Software
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer History
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Domain Check
- Drip Campaigns
- Email Management Software
- Email Marketing Software
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Lead Capture Software
- Loyalty Program
- Marketing Automation Software
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Personalization Software
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- SMS Messaging
- Segmentation
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Visual Analytics

## Integrations (5 total)

- ACTITO
- Emarsys
- Qualifio
- SAP Marketing Cloud
- Selligent

## Support Options

- Phone Support

## Category

- [Customer Data Platform Tools](https://www.capterra.ca/directory/31334/customer-data-platform/software)

## Related Categories

- [Customer Data Platform Tools](https://www.capterra.ca/directory/31334/customer-data-platform/software)
- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Data Management Platforms Software](https://www.capterra.ca/directory/32261/data-management-platforms/software)
- [Email Verification Tools Software](https://www.capterra.ca/directory/31341/email-verification-tools/software)
- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)

## Alternatives

1. [Pipedrive](https://www.capterra.ca/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [Intercom](https://www.capterra.ca/software/134347/intercom) — 4.5/5 (1131 reviews)
3. [Salesforce Marketing Cloud](https://www.capterra.ca/software/7723/salesforce-marketing-cloud) — 4.2/5 (526 reviews)
4. [Qnvert](https://www.capterra.ca/software/1070090/Qnvert) (0 reviews)
5. [EngagePackage](https://www.capterra.ca/software/1062081/engagepackage) (0 reviews)

## Reviews

### "Une solution pragmatique dédiée aux acteurs du retail (commerce de détail)" — 5.0/5

> **Eric** | *January 13, 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: La méthode de collecte de données,  la logique de mutualisation de la tenue à jour des données entre enseignes (plus de souci de data quality), l'intégration avec notre système de caisse.  Le niveau de conformité GDPR grâce à MyFreedelity.  La couverture fonctionnelle est assez impressionnante.  Gestion de programmes de fidélité, geomarketing, zones de chalandise, marketing automation, Segmentation RFM, ...
> 
> **Cons**: Pas vraiment.  Le bénéfice du caractère intégré est plus important que l'usage de certaines solutions spécialisées mais complexe à intégrer entre elles.
> 
> Très satisfait du professionnalisme de l'équipe.
Une solution adoptée par les équipes de terrain, dont le personnel en caisse.  Permet de doper le % des ventes reliées au profil des clients, de collecter plus de données, plus rapidement et avec moins d'efforts.

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### "Les possibilités qu'offrent Custocentrix sont une mine d'or pour le marketeur \!" — 4.0/5

> **Aurore** | *January 14, 2022* | Food Production | Recommendation rating: 8.0/10
> 
> **Pros**: La récolte de données va nous permettre de réaliser un plan communication beaucoup plus affiné et adapté à nos clients, en personnalisant les messages. CustoCentrix propose également un module de geomarketing, que nous n'utilisons pas encore mais qui nous sera utile prochainement.
> 
> **Cons**: Il n'est pas toujours intuitif de trouver l'information recherchée dans la plateforme.
> 
> A l'heure actuelle, nous n'avons pas encore développé un taux de couverture suffisant; nous devons y travailler en éduquant nos vendeuses. L'intégration caisse est prévue d'ici un mois. Lorsque ces 2 facteurs seront "résolus", nous serons en mesure d'utiliser pleinement l'outil \!

## Links

- [View on Capterra](https://www.capterra.ca/software/1021385/custocentrix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/239078/CustoCentrix/> |
| en-AE | <https://www.capterra.ae/software/1021385/custocentrix> |
| en-AU | <https://www.capterra.com.au/software/1021385/custocentrix> |
| en-CA | <https://www.capterra.ca/software/1021385/custocentrix> |
| en-GB | <https://www.capterra.co.uk/software/1021385/custocentrix> |
| en-IE | <https://www.capterra.ie/software/1021385/custocentrix> |
| en-IL | <https://www.capterra.co.il/software/1021385/custocentrix> |
| en-IN | <https://www.capterra.in/software/1021385/custocentrix> |
| en-NZ | <https://www.capterra.co.nz/software/1021385/custocentrix> |
| en-SG | <https://www.capterra.com.sg/software/1021385/custocentrix> |
| en-ZA | <https://www.capterra.co.za/software/1021385/custocentrix> |

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