--- description: Learn more about Swiftlane pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Swiftlane Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Visitor Management Software](/directory/10020/visitor-management/software) > [Swiftlane](/software/1021069/swiftlane) # Swiftlane Canonical: https://www.capterra.ca/software/1021069/swiftlane Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/1021069/swiftlane?page=2) > Swiftlane is a cloud-based access control and intercom system with mobile access, face recognition, and voice unlock for buildings. > > Verdict: Rated **4.6/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Swiftlane? Multifamily residential, offices, commercial real estate, apartment buildings, and condominium associations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 104 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Swiftlane - **Location**: San Francisco, US - **Founded**: 2019 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Badge Management - Contact Management Software - Real-Time Monitoring - Security Management - Self Check-In/Check-Out - Visitor Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Visitor Management Software](https://www.capterra.ca/directory/10020/visitor-management/software) ## Related Categories - [Visitor Management Software](https://www.capterra.ca/directory/10020/visitor-management/software) - [Physical Security Software](https://www.capterra.ca/directory/30595/physical-security/software) ## Alternatives 1. [Visitly](https://www.capterra.ca/software/179358/visitly) — 4.5/5 (48 reviews) 2. [Archie](https://www.capterra.ca/software/1023304/archie) — 4.8/5 (85 reviews) 3. [Vizito](https://www.capterra.ca/software/147970/vizito) — 4.7/5 (169 reviews) 4. [The Receptionist for iPad](https://www.capterra.ca/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews) 5. [Mygate](https://www.capterra.ca/software/212555/mygate) — 4.7/5 (61 reviews) ## Reviews ### "Customer service" — 5.0/5 > **Simranjeet** | *February 23, 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: Swift lane is very easy to use, and even mobile app is very reliable. Changing password and getting technical support is very easy. > > **Cons**: Sometime, gets slow from distance but once in a year. Overall, my experience was good even when my mobile app access got blocked, they helped me very quickly only with one email request. > > Excellent experience with app itself and customer support is very quick. I got my issues solved in efficient manner. ----- ### "Swiftlane is a great modern door entry and security system" — 5.0/5 > **Jay** | *May 21, 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This is about the support...which was great. Quick follow up when I had submitted a feature request and let me know how I could accomplish the need now without a product change. > > **Cons**: • Charges monthly or yearly (a small amount) for some advanced features. • Did not understand before purchase exactly what (minor) system add-ons we needed to keep working when the internet was down. > > We got the door entry system a few months ago and it has been working well as both a user and an admin. A few disconnections and reboots when first installed but working great now. ----- ### "Great Product" — 5.0/5 > **Adam** | *May 18, 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I really like the Management and Resident interface. The facial recognition and video features are a plus. > > **Cons**: They go down and need to be reset more often than ButterflyMx's. I am not sure why but would love that to be fixed. > > I have had an overall great experience with Swiftlane. I like the interface and new video security feature. ----- ### "Lousy Product and Sub-Par Customer Service" — 1.0/5 > **Orly** | *May 17, 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Outdoor panel looks reasonably ok and easy to use. The capacity to add/remove/edit users and choose different access points is good. But nothing that other products are not providing. > > **Cons**: The system is unreliable and needs to be re-set very often. If we can have 2 months with no problems to access the building or access points we are lucky. On top of this, customer service is as inefficient and inconsiderate as customer service can be. It took months of complaining about the constant need to re-set the system until it completely failed and then a month to solve the problem. This is neither safe nor fair for a building entry system. > > The system look ok and has a potential to provide good service however, a product that cannot survive more that 3 months without a trouble, as well as sub-par customer service make this product expensive and not worth the investment. ----- ### "Swiftlane Experience" — 4.0/5 > **Danny** | *March 24, 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I like several features of swiftlane: Overall, its easy to use, it didnt take long to get used to the interface once we had it installed. It is easy to set up specific codes for visitors and track when someone has used them. I like that you can unlock your door from your phone, see who you are letting in, and my partner can be alerted as well. > > **Cons**: There have been some instances where we've had a frozen Swiftlane screen and no one could get in the building until it was fixed. Customer support does respond quickly, but it can take five to ten minutes to get the issue solved. It has not happened a lot, more in extreme cold weather. > > Overall the experience has been really good\! I appreciate all of its features (i.e. customization, ease of use). With continued software updates Im hopeful all the bugs will be worked out so things run seamlessly. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/1021069/swiftlane?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1021069/swiftlane) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data