17 years helping Canadian businesses
choose better software

What Is OnSolve Platform?

As a leader in charge of safety at your business, government agency or community, you understand the importance of having the right technology. Whether it's severe weather, civil unrest, or a violent intruder, you must be able to identify, assess, and mitigate risks and safeguard your people.

With OnSolve, organizations can improve their safety management through a unified platform that is scalable to grow with your team or organization. Our platform offers the following solutions: AI-powered Risk Intelligence, Mass Notification, Incident Management and Travel Risk Management.

OnSolve can provide early detection and alerting, rapid response and communication, security resource coordination and allocation, employee safety capabilities and wellness reporting and more. Contact us today to learn more ways OnSolve can help strengthen your safety management.

Who Uses OnSolve Platform?

The OnSolve platform has been trusted for over 2 decades by government agencies, medium and large enterprise companies who need to deploy a robust physical security strategy to maintain resilience.

OnSolve Platform Software - OnSolve Platform Command Center

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Reviews of OnSolve Platform

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.0
Features
4.5
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
83%
3
17%
Andrew
Executive Protection / Security in US
Food & Beverages, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Transitioning Emergency Notification Systems

5.0 4 years ago

Pros:

This software is extremely easy to navigate and user friendly.

Cons:

Sometimes the map feature will freeze and I need to refresh the page to get items to show up.

Micah
Business Continuity Risk Manager in US
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Intuitive UI for Mass Notifications

5.0 5 months ago

Comments: Overall the experience implementing and utilizing the OnSolve Platform has been positive.

Pros:

The user interface for sending alerts is very intuitive. The learning curve for new alert initiators is minimal. The implementation team was extremely helpful and attentive.

Cons:

The support does not always directly answer the questions raised in support cases. Requires a lot of back and forth to address questions or minor issues.

OnSolve Response

4 months ago

Thank you for your review! We're delighted to hear that you find the user interface intuitive and the implementation team helpful and attentive. We apologize for any inconvenience caused by the support process and appreciate your feedback. We're in the process of rolling out more support options to ensure our customers' needs are met more efficiently. Overall, we're glad to know your experience with implementing and using the OnSolve Platform has been positive.

Bryce
Corporate Security in US
Food Production, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

MIR 3 Review

3.0 4 years ago

Comments: I had issues sending out alerts with Mir3 and customer service was not very helpful in this process.

Pros:

I did not like using this software as it was hard to navigate. Our company switched to Alert Media

Cons:

The pricing for this software was higher than usual.

John
VP HR in US
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Manage Situations Easily and Effectively with OnSolve

5.0 4 months ago

Comments: 100% satisfied user of OnSolve and highly recommend.

Pros:

The platform is easy to use and allows for mass notifications using phone/text/and email. Notifications to all three platforms are sent at the same time to speed up message notification. The dashboard allows for message impact to be viewed to ensure messages are reaching the intended target. You can also have different groups to send messages which makes situation management effective. OnSolve is a smart choice for organizations.

Cons:

We would like to see a Spanish translation service for messages which is more seamless and effective.

OnSolve Response

4 months ago

Thank you for your review! We're glad to hear you find OnSolve easy to use and effective for mass notifications. Your feedback on improving the Spanish translation service is valuable, and we're working on enhancements. We appreciate your recommendation and are thrilled to have you as a satisfied user!

David
Security Officer in US
Security & Investigations, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

MIR3 is good

5.0 4 years ago

Pros:

MIR3 was easy to use and easy to access. When there was a weather event or a notification that need to be sent to certain Co workers or certain admins we could easily log on MIR3 and send notification.

Cons:

I feel there was nothing I did not like about MIR3 software. I feel like MIR3 had the correct software during the time the company had MIR3.