---
description: Learn more about Opendock pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Opendock Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Yard Management Software](/directory/31058/yard-management/software) > [Opendock](/software/1020762/opendock)

# Opendock

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> Opendock is a centralized dock scheduling platform, allowing brokers and carriers to easily search for warehouses and book with them.
> 
> Verdict: Rated **4.6/5** by 104 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Opendock?

Opendock serves all carriers \&amp; brokers that want to book online and all warehouses that want their carriers \&amp; brokers to book online. A warehouse must be an Opendock user for a carrier to book.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 104 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loadsmart

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Free for carriers, brokers, and dispatchers.&#10;&#10;Contact a seller to learn more.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, English, French, Spanish
- **Available Countries**: Australia, Belgium, Brazil, Canada, Colombia, Costa Rica, Ecuador, El Salvador, France, Germany, Hungary, Ireland, Italy, Japan, Malta, Mexico, Netherlands, New Zealand, Philippines, Poland and 11 more

## Features

- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Client Management
- Customizable Forms
- Dock Management
- Load Reporting
- Mobile Access
- Online Booking
- Order Fulfillment Software
- Real-Time Data
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Scheduling Software
- Self Service Portal
- Shipping Management
- Third-Party Integrations
- Website Integration

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Yard Management Software](https://www.capterra.ca/directory/31058/yard-management/software)

## Related Categories

- [Yard Management Software](https://www.capterra.ca/directory/31058/yard-management/software)
- [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software)
- [Appointment Scheduling Software](https://www.capterra.ca/directory/30757/appointment-scheduling/software)
- [Third Party Logistics (3PL) Software](https://www.capterra.ca/directory/32675/third-party-logistics-%283pl%29/software)
- [Dock Scheduling Software](https://www.capterra.ca/directory/31544/dock-scheduling/software)

## Alternatives

1. [Calendly](https://www.capterra.ca/software/148036/calendly) — 4.7/5 (4163 reviews)
2. [Google Calendar](https://www.capterra.ca/software/213340/google-calendar) — 4.8/5 (4323 reviews)
3. [Goldie](https://www.capterra.ca/software/1036086/goldie) — 4.8/5 (1173 reviews)
4. [Doctoralia for Specialists](https://www.capterra.ca/software/1031131/doctoralia-pro) — 4.7/5 (415 reviews)
5. [Acuity Scheduling](https://www.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5770 reviews)

## Reviews

### "Improved Logistics Visibility with Scheduling Challenges" — 5.0/5

> **SHRI** | *September 26, 2025* | Warehousing | Recommendation rating: 7.0/10
> 
> **Pros**: What I liked most about Opendock was its intuitive interface and real-time scheduling capabilities. It streamlined the appointment booking process, reduced wait times, and made it easy to manage dock availability across multiple locations. The visibility into carrier arrivals and departures was a huge plus for operational efficiency.
> 
> **Cons**: What I liked least was the system’s allowance for multiple appointments to be booked on continuous time slots without adequate buffer or overlap checks. This sometimes led to congestion and delays at the dock, especially during peak hours. Additionally, the lack of customization in notification settings and occasional performance lags could be improved.
> 
> My overall experience with Opendock was positive. It significantly improved our logistics coordination and reduced manual communication with carriers. While there’s room for improvement in performance and customization, the platform delivered on its core promise of simplifying dock scheduling and enhancing transparency.

-----

### "Organization of Appointments made easier" — 4.0/5

> **Kimone** | *September 26, 2025* | Warehousing | Recommendation rating: 8.0/10
> 
> **Pros**: Carriers are able to book appointments according to the appointment slots available. Which is efficient as this eliminate the exchange of emails.
> 
> **Cons**: Carriers sometimes have difficulty rescheduling appointments, they ten need to reach out to us to reschedule their appointments.
> 
> Overall experience with open dock has been good, helps us to manage our appointments in advance and plan our labor daily.

-----

### "BENIFITS AND CHALLENGES IN OPENDOCK" — 5.0/5

> **KAWALPREET** | *September 29, 2025* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: HERE ARE THE THINGS THAT I LIKE MOST ABOUT OPENDOCK &#10;1. EASE OF USE.&#10;2. SELF SCHEDULING.&#10;3. REDUCTION IN MANUAL WORK&#10;4. TIME SAVING
> 
> **Cons**: THINGS I LIKE LEAST ARE HERE&#10;1. LACK OF CUSTOMISATION.&#10;2. SOME TIME IT HAVE LOGIN ISSUES.&#10;3. LOADING DELAYS, SPEED.
> 
> MY OVERALL EXPERIENCE IS GOOD SOME LITTEL ISSUES NEED TO BE IMPROVED BUT STILL THIS TOOL HELPS ALOT IN WAREHOUSE OPERATIONS AND MANAGING THE DOCK.

-----

### "A good dock management and scheduling software with some flaws" — 4.0/5

> **Koustav** | *October 2, 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: Opendock lets you schedule appointments for warehouse pick-ups and drop-offs. I like that it notifies us of every milestone event that occurs in an appointment. That makes it much easier to track appointments in a sea of schedules.
> 
> **Cons**: The user interface is a bit janky. Once an appointment detail is updated, the page completely refreshes randomly, and it is impossible to find where you had last made an update. Also, it only allows updates to appointments 2 at a time. Then, you'll have to refresh the page to update again.
> 
> Opendock has significantly improved our visibility of inbound and outbound loads and helped in much better resource and manpower planning at our warehouses. While most of it's features are great, there is room for improvement which can make it an even better product. I recommend Opendock to anyone looking to organize their load planning and appointment scheduling tasks for warehouses.

-----

### "Team colaboration because we all conect whit this" — 5.0/5

> **Sandra** | *October 15, 2025* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: The most I like about opendock is we saving time because they automatic booking they own appointments and we keep our inventory correctly and update also is a team work because carrier contact us for a working in and we available to add to the schedule
> 
> **Cons**: Well the least I don't like about opendock is we don't receiving alerts for new appointments or when they reschedule also eather when they have something they want schedule on the last minute I think we need more support on this.
> 
> well my personal experience with opendock is amazing, is something new easy to use, easy learning and training

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## Links

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