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What Is YouTube?

YouTube is a video-sharing and social media platform that allows users to upload, view, rate, share, add to playlists, report, comment on videos, and subscribe to other users. Users can search for and watch videos of interest, including movie clips, TV show clips, music videos, educational videos, and amateur content such as video blogging and short original videos. YouTube offers features such as video recommendations based on user interests and viewing history, live streaming capabilities, and ways for video creators to monetize their content. The platform has policies in place to help protect the community and foster a responsible environment for its users, creators, and artists.

Who Uses YouTube?

YouTube users, video creators, artists, advertisers, businesses, developers.

YouTube Software - Recommendations on homepage
YouTube Software - ‘Up next’ videos on watch page

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Reviews of YouTube

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.2
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
17%
3
3%
Claudia
Claudia
Estimator in US
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

YouTube is the modern source of education

5.0 last month New

Comments: I have been enjoying YouTube for a long time. I consume entertaining, educational and interesting content. I have met a lot of people through this platform and I'm grateful for it.

Pros:

What I like the most is that YouTube acts as a bridge between someone who has something to offer and someone who wants that. In exchange you only give your attention and the platform rewards the creator. YouTube has allowed me to learn incredibly things.

Cons:

The advertising change in 2024. I understand that's the only way to continue supporting creators but it's annoying. Also, the censorship of the platform to "sensitive" content.

Marco
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

YouTube rocks!

5.0 last week New

Comments: Easy to use, fun to look at, gives me somewhat of a social platform. I follow others on it as well. I enjoy consuming information on it as equally as I enjoy uploading my own videos. I like that it’s connected directly to google as well.

Pros:

I like YouTube, it’s really simple to use, easy to post videos, easy to upload the videos, and it’s super handy as it creates a link that I can send to others. Sometimes when I want to send a video and it’s too large to send, I will upload it to YouTube and end people that link.

Cons:

Nothing. It’s great. I also like it for my own personal consumption

ZhiMin
editor in Canada
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

Good platform but limited function

3.0 last month New

Comments: I used Youtube for many years for both hosting videos and watch videos.
It's hard to make a living as content creator, it's more than a full time job and one person team.
I wish YouTube has a function that we can replace the video with new edit without changing the link.
YouTube video quality is poor, even 4K, the compression need to be improved.
For the age restriction, the platform needs to explain a bit better, can't be "Is it the video make for minors." A lot of content is PG, but it doesn't mean that's for minors.
Way too much commercials but not enough sharing fee with artists.

Pros:

1. Youtube has a lot of audience and it's easy to access. 2. It's free to host videos. You can show your video editing via YouTube to director and producer. You can share videos with the community. 3. A lot of content.

Cons:

1. You can not replace the video with the same link when you update the edit, Vimeo has that function. 2. The compression of the video is not good, the quality is poor. 3. Too much commercials, very annoying. 4. It's hard to make a living as content created, it's more than a full time job. 5. A lot of content, but also a lot of garbage, you need to be careful with the content suggestion.

Juan
Multimedia Production Specialist in Honduras
Verified LinkedIn User
Outsourcing/Offshoring, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

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Inexpensive Video Hosting

5.0 2 months ago New

Pros:

Many people use it, and that helps me engage with clients more easily.

Cons:

Sometimes I want to change a video, replace it with an updated version, and it would be nice if I could just replace the video and continue using the same link and stats, but that is not something posible.

Calvin
ERP Implementation SUpport in US
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

YouTube - Connecting to your customer with hands on content

5.0 3 weeks ago New

Comments: YouTube is one of the best user tools available. It is the new public library. Its day-to-day use is so vital to the fabric of our day-today lives, I think we often that its being there for granted. Only cars, television, cell phones and Google search are used more.

Pros:

It is such a well known product that any user who may be struggling with it can find help somewhere within their own social group

Cons:

Since I am a person who finds fault with everything, this is going to come off as odd,... but I really do not have any problems, in the current state. However, as we utilize the tool more I am sure that I will come up with some (smile).