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What Is YouTube?

YouTube is a video-sharing and social media platform that allows users to upload, view, rate, share, add to playlists, report, comment on videos, and subscribe to other users. Users can search for and watch videos of interest, including movie clips, TV show clips, music videos, educational videos, and amateur content such as video blogging and short original videos. YouTube offers features such as video recommendations based on user interests and viewing history, live streaming capabilities, and ways for video creators to monetize their content. The platform has policies in place to help protect the community and foster a responsible environment for its users, creators, and artists.

Who Uses YouTube?

YouTube users, video creators, artists, advertisers, businesses, developers.

YouTube Software - Recommendations on homepage
YouTube Software - ‘Up next’ videos on watch page

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Reviews of YouTube

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.2
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
17%
3
3%
Leah
Leah
Auto Detailer in US
Verified LinkedIn User
Automotive, Self Employed
Used the Software for: 2+ years
Reviewer Source

I love YT!

5.0 2 months ago

Pros:

I love the ability for anyone to have a voice, possible quit their job and live their dream.

Cons:

The thresholds for monetization are ridiculous. The app is clunky as well. YouTube Studio takes forever to update watch time hours.

Robert
Executive Director in US
Music, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

YouTube is a site that has become indispensable for all

5.0 4 weeks ago New

Comments: I use YouTube both as a major tool for the organization I lead, as well as personally with my avocation. In addition, as a consumer, I am generally viewing YouTube more than any other website and often I use YouTube to search something before I search through Google.

Pros:

Ease of creation and publishing and access to such a treasure trove of content

Cons:

At this time, I do not have any cons that are worth mentioning. In the past, I have run into issues of needing to appeal a decision that was made regarding copyright that was inaccurate, but those have been resolved.

ZhiMin
editor in Canada
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

Good platform but limited function

3.0 7 months ago

Comments: I used Youtube for many years for both hosting videos and watch videos.
It's hard to make a living as content creator, it's more than a full time job and one person team.
I wish YouTube has a function that we can replace the video with new edit without changing the link.
YouTube video quality is poor, even 4K, the compression need to be improved.
For the age restriction, the platform needs to explain a bit better, can't be "Is it the video make for minors." A lot of content is PG, but it doesn't mean that's for minors.
Way too much commercials but not enough sharing fee with artists.

Pros:

1. Youtube has a lot of audience and it's easy to access. 2. It's free to host videos. You can show your video editing via YouTube to director and producer. You can share videos with the community. 3. A lot of content.

Cons:

1. You can not replace the video with the same link when you update the edit, Vimeo has that function. 2. The compression of the video is not good, the quality is poor. 3. Too much commercials, very annoying. 4. It's hard to make a living as content created, it's more than a full time job. 5. A lot of content, but also a lot of garbage, you need to be careful with the content suggestion.

Verified Reviewer
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Youtube is a great platform for us

5.0 4 months ago

Comments: Youtube is great. I have been using it for many years and it is easy to use. One most focus on video quality and editing but once its up its great.

Pros:

I love the ease of use when uploading videos and looking at the analytics.

Cons:

Sometime the places where ads are played is not within ones control. Understanding how to work ads can be a little daunting.

Nancy Lee
Founder in US
Civic & Social Organization, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to use as a creator or user

4.0 2 months ago

Comments: I use Youtube as a creator as well as a user and fine it easy to use on both ends.

Pros:

Variety of topics covered and information to learn/watch

Cons:

auto play - I can lose time to non relevant information