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What Is Microsoft Clarity?

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start receiving data in minutes. With features including advanced heatmaps, session recordings, and robust user insights to analyze your website or mobile app.

Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity.

Who Uses Microsoft Clarity?

For every website owner

Microsoft Clarity Software - 1

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Reviews of Microsoft Clarity

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.6
Features
4.6
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
20%
Deepak
Deepak
UX and Product Designer in India
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Microsoft clarity review

5.0 2 months ago

Comments: My overall experience with clarity is good. The variety of reporting metrics give me insights about my website which helps me improve my Product, SEO and overall strategy.

Pros:

The variety of reporting metrics are very good (heatmaps and video records). It gives me a comprehensive view of my website

Cons:

User interface could be improved in terms of simplification. Customer support needs to be improved too.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Review on my experience of using Microsoft clarity

5.0 2 months ago

Comments: We opted for Microsoft clarity over the Google analytics and it was the worth as clarity is giving us the detailed metrics of website and there is no need to separately go for heatmap as it is inbuilt in Microsoft clarity. On daily basis based on Microsoft clarity recommendations we make the changes and optimization in the website and increase the page speed performance by 3x.

Pros:

I like the session recording of website and heatmap metrics from the Microsoft clarity which features is nobody giving in the market with that much clarity.

Cons:

User interface is quite confusing. Rest all things are good.

Safia
Project Lead in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great live session recording tool

5.0 2 months ago New

Comments: Great free tool for those that want to save money.

Pros:

I use it both at work and personal (father's ecommerce business site). The best part of the tool is the session recordings to assess what needs to be changed on your website to improve user engagement and conversions.

Cons:

I would say that it seems like any "action" or "movement" is being recording on mobile.

Robert
Owner in Romania
Newspapers, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good for knowing your visitors

4.0 last year

Pros:

Easy to setup and works flawless with data for my website. The heat map feature is very useful when it comes users behavior.

Cons:

Nothing here, i use it along with other analytics and work like a charm.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

best for seeing website visitors locations on microsoft clarity

5.0 2 months ago

Comments: we used this mainly for seeing our website visitors and their locations, and also we got daily, weekly and monthly visitors metrics of our website which is actually better than google analytics, this has saved our lot of time on preparing the website report for higher management

Pros:

User interface is very good and provides all in depth metrics for analysis from the website and integration process will also not take much time

Cons:

all things are good, no negative pointers in Microsoft clarity i would highly recommend this