--- description: Learn more about SuperOps pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOps Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Managed Service Providers (MSP) Software](/directory/30921/msp/software) > [SuperOps](/software/1017782/superopsai) # SuperOps Canonical: https://www.capterra.ca/software/1017782/superopsai Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/1017782/superopsai?page=2) > SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth. > > Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 65 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SuperOps ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Rise(PSA only) - $39/tech/month, billed monthly $29/tech/month, billed annually Grow(PSA only) - $59/tech/month, billed monthly $49/tech/month, billed annually Connect(RMM only) - $69/tech/month, billed monthly(150 endpoints/tech) $59/tech/month, billed annually(150 endpoints/tech) Ultra(PSA + RMM) - $119/tech/month, billed monthly(150 endpoints/tech) $99/tech/month, billed annually(150 endpoints/tech) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana and 174 more ## Features - Alerts/Notifications - Asset Tracking Software - Automatic Patch Deployment - Billing & Invoicing - CRM Software - Contract/License Management - Dashboard Software - Documentation Management - IT Asset Management Software - IT Reporting - IT, Server & Network Monitoring Software - Issue Management - Network Monitoring Software - Patch Management Software - Performance Metrics - Policy Management Software - Process/Workflow Automation - Project Management Software - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting & Statistics - Scheduling Software - Self Service Portal - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management Software - Templates - Time & Expense Tracking - Troubleshooting - Workflow Management Software ## Integrations (4 total) - ScreenConnect - Splashtop - TeamViewer ONE - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) ## Related Categories - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [Remote Monitoring and Management Software](https://www.capterra.ca/directory/31715/remote-monitoring-and-management-software/software) - [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software) - [Professional Services Automation Software](https://www.capterra.ca/directory/16/professional-services-automation/software) - [Patch Management Software](https://www.capterra.ca/directory/10017/patch-management/software) ## Alternatives 1. [N-central](https://www.capterra.ca/software/13803/n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.capterra.ca/software/163344/n-sight) — 4.3/5 (194 reviews) 3. [Cove Data Protection](https://www.capterra.ca/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 4. [Syncro](https://www.capterra.ca/software/207618/syncro) — 4.6/5 (147 reviews) 5. [IT Glue](https://www.capterra.ca/software/170401/itglue) — 4.6/5 (331 reviews) ## Reviews ### "SuperOps is a must try\!" — 4.0/5 > **Edin** | *June 27, 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Very quick and helpful support. Having the ability to push script to managed computers makes device management easy. > > **Cons**: AI is for advanced license only. Tickets have to be manually approved. Ticket automation can use more customizability > > All in all, awesome product. Always adding features. Reliable agent. Definitely makes a helpdesk job easier. ----- ### "Super Great and has potential to be even Greater \!" — 4.0/5 > **Nathan** | *May 6, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Support / Intuitive UI/UX / Ease of use / Scalability / Speed of development (new features and features improvements) > > **Cons**: Lack of flexibility in superops packages. To be able to fully utilize the platform (Billing/Quoting/Doc/Projects/etc) we NEED to be able to have a lower tier package for admin employees / contractors that work on projects. At the moment, there isn't and we can't mix and match packages. (every users must be on the same plan) It forces us to use other tools that aren't fully integrated to superops to be able to work. We can't justify 159USD/month for admin employees or contractors that need extremely minimal use of the platform (timesheet at least/ project / billing / quoting/ etc) It is cruelly missing the kind of flexibility for us to scale better using superops. It also lacks scalability in the automation (triggers) and scripting. We can't classify and organize everything cleanly. Its only based of automation/script name. Its such a pain to manage at scale \! > > Awesome experience overall. It's helping us reach new heights that we could not have achieved. I trust SuperOps team will lead the plateform to great things and will listen to their users closely. ----- ### "Very pleased with SuperOps\!" — 4.0/5 > **Matt** | *June 30, 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Extremely streamlined and fast in both day-to-day usage, and when getting oriented/set up. Works very well with Macs compared to many competitors in the space. > > **Cons**: • Mac agent remains Intel-only as of mid-2025. • When working on a system sometimes the sub-tab selections aren't remembered when flipping to another tab within the SuperOps interface itself (for example, if you're looking at a specific workstation's "Apps" section and then move over to a "Terminal" tab within the SuperOps UI, flipping back to the tab for the workstation will often return to the Summary section, rather than remaining on Apps.) > > Very positive experience so far —The price is right, the basic functionality is solid, and they keep adding more features. Excited to see how the product and platform develops\! ----- ### "SuperOps - An Honest Review" — 4.0/5 > **Jenn** | *June 27, 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: It is extremely easy to learn how to use. The GUI Interface is eye catching and the customizable dashboard is very handy. > > **Cons**: There were features that were promised to us that have not been implemented yet. We have been working with the back end team to see whether or not they will be included on the roadmap for the future. > > The support team is quick to attend your concerns and overall, I would say it has been a great experience. ----- ### "Very recommanded RMM" — 5.0/5 > **Jean-François** | *June 27, 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It include everything (Tickets, remote control/support, Software management...). The interface is pretty great with a tabs navigation > > **Cons**: Can't deploy ad-hoc software, we need to create a policy and put computer in that policy. But, the team say it's something on their plans > > Pretty great experience. Everything is very stable and responsive. The support response time is very quick and they really care about your experience ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/1017782/superopsai?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1017782/superopsai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pl | | ----- ## Structured Data