--- description: Learn more about Instinct Science pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Instinct Science Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Instinct Science](/software/1017062/instinct-emr) # Instinct Science Canonical: https://www.capterra.ca/software/1017062/instinct-emr Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/1017062/instinct-emr?page=2) > Instinct is the veterinary industry's first practice management software with natively integrated digital treatment sheets. > > Verdict: Rated **4.9/5** by 238 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Instinct Science? Emergency, specialty, multi-practice, and urgent care veterinary hospitals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 238 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Instinct Science ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Please contact Instinct Science for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Software - Appointment Scheduling Software - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - E-Prescribing - EMR/EHR - Inventory Management Software - Medical Billing Software - Patient Intake - Patient Records Management - Payment Processing Software - Treatment Planning ## Integrations (6 total) - Asteris - Cornerstone Software - FetchIt - IDEXX Neo - PetDesk - Talkatoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Veterinary Software](https://www.capterra.ca/directory/30617/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.capterra.ca/software/133166/DaySmart-Vet) — 4.6/5 (283 reviews) 2. [Shepherd](https://www.capterra.ca/software/172485/shepherd-app) — 4.7/5 (87 reviews) 3. [ezyVet](https://www.capterra.ca/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (277 reviews) 4. [Digitail](https://www.capterra.ca/software/167764/digitail) — 4.7/5 (95 reviews) 5. [Covetrus Pulse](https://www.capterra.ca/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) ## Reviews ### "Love this PIMS\!" — 5.0/5 > **Kelsey** | *May 27, 2026* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: ease of use. Very user friendly staff need very little training to be able to use the software. Great support. Amazing team, you'll have an instinct team member available to your hospital specifically as well as 24 hour support through chat > > **Cons**: I've not come across a downfall yet. We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening > > Great experience from start up to day to day. Great support. someone is always available to answer questions. They are always improving and taking input on how to improve. ----- ### "Great Veterinary Program" — 5.0/5 > **Hannah** | *December 19, 2024* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: - Easy to learn - quick help with support - cloud based - lots of great resources - Plumbs built in > > **Cons**: Currently no text through the program in Canada, otherwise it is great > > I have so far had great experiences, support help has been so quick and everyone is very friendly. Using the program is easy and adaptable to our practice ----- ### "Best patient charting software" — 5.0/5 > **Natalie** | *December 20, 2024* | Veterinary Software | Recommendation rating: 9.0/10 > > **Pros**: as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any drug-related questions has been very helpful > > **Cons**: a dark mode would be great for night shifts > > I've used it for 5 years and I wouldn't change anything ----- ### "Instinct Review" — 5.0/5 > **Ashlyn** | *June 6, 2025* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: We have seen significant workflow improvement, capturing previously missed charges, and the best part is that Instinct is incredibly user friendly and easy to navigate. Their customer service cannot be beat\! > > **Cons**: We honestly don't have anything we dislike, like any program, every hospital uses PM software differently, it's very flexible. > > From the initial onboarding to present our experience has been fabulous, always bumps in the road during a huge change in a hospital, but Instinct was there to help us the ENTIRE time, not to mention, we are able to reach out and chat with any of them at any time - via email or chat\! This is what makes the biggest difference. ----- ### "Owner, veterinarian" — 4.0/5 > **Fayth** | *April 30, 2025* | Veterinary Software | Recommendation rating: 9.0/10 > > **Pros**: Easy of use, customizable, all information in 1 place. Integrates with Cubex for controlled substances. > > **Cons**: Patient photos. Would like it to integrate with Idexx radiology. Invoicing has a learning curve. Need a strong office manager to train CSRs. > > Glad we choose instinct as our operating system for our new business. It has made improvements over the last 3 years. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/1017062/instinct-emr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1017062/instinct-emr) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data