--- description: Learn more about Instinct Science pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Instinct Science Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Instinct Science](/software/1017062/instinct-emr) # Instinct Science Canonical: https://www.capterra.ca/software/1017062/instinct-emr Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/1017062/instinct-emr?page=2) > Instinct is the veterinary industry's first practice management software with natively integrated digital treatment sheets. > > Verdict: Rated **4.9/5** by 238 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Instinct Science? Emergency, specialty, multi-practice, and urgent care veterinary hospitals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 238 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Instinct Science ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Please contact Instinct Science for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Software - Appointment Scheduling Software - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - E-Prescribing - EMR/EHR - Inventory Management Software - Medical Billing Software - Patient Intake - Patient Records Management - Payment Processing Software - Treatment Planning ## Integrations (6 total) - Asteris - Cornerstone Software - FetchIt - IDEXX Neo - PetDesk - Talkatoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Veterinary Software](https://www.capterra.ca/directory/30617/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.capterra.ca/software/133166/DaySmart-Vet) — 4.6/5 (288 reviews) 2. [Shepherd](https://www.capterra.ca/software/172485/shepherd-app) — 4.7/5 (87 reviews) 3. [ezyVet](https://www.capterra.ca/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (278 reviews) 4. [Digitail](https://www.capterra.ca/software/167764/digitail) — 4.7/5 (101 reviews) 5. [Covetrus Pulse](https://www.capterra.ca/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) ## Reviews ### "Love this PIMS\!" — 5.0/5 > **Kelsey** | *May 27, 2026* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: ease of use. Very user friendly staff need very little training to be able to use the software. Great support. Amazing team, you'll have an instinct team member available to your hospital specifically as well as 24 hour support through chat > > **Cons**: I've not come across a downfall yet. We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening > > Great experience from start up to day to day. Great support. someone is always available to answer questions. They are always improving and taking input on how to improve. ----- ### "Great Veterinary Program" — 5.0/5 > **Hannah** | *December 19, 2024* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: - Easy to learn - quick help with support - cloud based - lots of great resources - Plumbs built in > > **Cons**: Currently no text through the program in Canada, otherwise it is great > > I have so far had great experiences, support help has been so quick and everyone is very friendly. Using the program is easy and adaptable to our practice ----- ### "Best patient charting software" — 5.0/5 > **Natalie** | *December 20, 2024* | Veterinary Software | Recommendation rating: 9.0/10 > > **Pros**: as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any drug-related questions has been very helpful > > **Cons**: a dark mode would be great for night shifts > > I've used it for 5 years and I wouldn't change anything ----- ### "Instinct is the way to go\!" — 5.0/5 > **Amy** | *September 5, 2025* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of the software, it is very user friendly and visually appealing. The workflow has improved and communication in patient treatments. > > **Cons**: Some features were not available that the previous PIMS software had, but the bonus is Instinct is always willing to make changes and support is one of a kind\! > > Excellent and honestly one of a kind. Customer support has always been exceptional and they are always willing to listen and hear the suggestions the hospitals have and make the improvements\!\! ----- ### "Getting better as time goes on, user friendly" — 5.0/5 > **Emily** | *May 27, 2026* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: online customer support so I don't have to sit on the phone is great; very nice to have all things in one system instead of one thing for inpatient management and another for charges etc > > **Cons**: it can be cumbersome to edit some things - understandable since they want to make sure things aren't inaccurate from a treatment sense but can still be annoying > > I love it, I asked my new hospital (when they were building it from scratch) to considering using it as I feel it is very user friendly and adaptable ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/1017062/instinct-emr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1017062/instinct-emr) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data