--- description: Learn more about trainline pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: trainline Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Travel Management Software](/directory/31057/travel-management/software) > [trainline](/software/1016881/trainline) # trainline Canonical: https://www.capterra.ca/software/1016881/trainline Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1016881/trainline?page=2) > It is a travel management solution that helps employees manage bookings, expenses, payments, and more. > > Verdict: Rated **4.5/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 21 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Trainline Group ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Booking Management - Dashboard Software - Expense Tracking - Online Booking - Reporting/Analytics ## Category - [Travel Management Software](https://www.capterra.ca/directory/31057/travel-management/software) ## Alternatives 1. 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The first time I arrived in the UK particularly, being able to buy tickets via the app and seeing the best times and prices available made my travel process much smoother and took much stress off my plate. The overall interface is very intuitive and only requires a few clicks to complete your bookings. > > **Cons**: Can't think of anything\! The only thing now is that I have to delete the other booking apps on my phone\! > > Overall, Trainline has become invaluable in my travels, particularly in the UK. As a foreigner I was initially intimidated by the train system and worried that it would be challenging for me to correctly book train tickets without an app like this. Now, it's become a staple in my life and holds the top spot for travel bookings. ----- ### "Easy to navigate app and thats your up to date throughout your trip" — 4.0/5 > **Caroline** | *November 2, 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Its relatively easy to navigate and offers suggestions on travel options. Keeps you up to date on any delays. > > **Cons**: The different prices of fares for same journey not being explained. It would be good if it saved your searches > > Generally its been very good and is my go to app when i need to book a train. I like that it keeps you up to date of any isses and your tickets are easy to access ----- ### "Trainline - great app for all train users" — 5.0/5 > **Alisha** | *March 11, 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: It is so easy to use and navigate through the booking process. > > **Cons**: It doesn’t always display the type of ticket, ie: advance single etc. > > Trainline is great, it displays all prices accurately, can hold your railcard, and you can proceed to booking within minutes. ----- ### "Not a bad option to have in your armoury" — 4.0/5 > **Bruce** | *February 24, 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: Good value for money and really simple to book travel arrangements. There are generally quite good options and prices often cheaper than other providers. > > **Cons**: In some more rural areas there are less travel options available that other sites such as hotels.com or expedia so it really depends what you are looking for. > > I use them on a semi-regular basis although they are not my first choice of provider. Good back up option if struggling with other sites ----- ### "Title: Poor Customer Support and No Flexibility in Correcting Mistakes" — 1.0/5 > **defne** | *September 5, 2025* | Arts & Crafts | Recommendation rating: 0.0/10 > > **Pros**: What I liked most about Trainline was the user-friendly interface and how easy it was to search, compare, and book tickets quickly. > > **Cons**: What I disliked was the poor customer service. Even though I noticed my mistake quickly and emailed them within half an hour, they only replied the next day at noon and refused to help. As a result, I had to pay for a service I could not use. > > I recently purchased train tickets through Trainline and accidentally selected the wrong travel month (September instead of December). I realized the mistake within 15 minutes and immediately contacted their customer service to correct the dates. Unfortunately, they refused to make any changes or offer a solution, even though the request was made almost instantly after booking. This shows a complete lack of flexibility and customer care. Mistakes can happen, and I expected at least the option to change or pay a fee to correct the ticket. Instead, I was told that nothing could be done. I am very disappointed with this experience. Trainline acts only as a reseller but takes no responsibility in assisting customers when issues arise. I strongly recommend double-checking every detail before booking, as even the smallest mistake cannot be fixed. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1016881/trainline?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1016881/trainline) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data