--- description: Learn more about Remitly pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Remitly Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Mobile Banking Software](/directory/10063/mobile-banking/software) > [Remitly](/software/1016819/remitly) # Remitly Canonical: https://www.capterra.ca/software/1016819/remitly Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/1016819/remitly?page=2) > Mobile banking solution that enables users to make international money transfers, send money directly to a bank account, and more. > > Verdict: Rated **2.3/5** by 84 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.3/5** | 84 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support Software | 2.2/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: Remitly ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Category - [Mobile Banking Software](https://www.capterra.ca/directory/10063/mobile-banking/software) ## Alternatives 1. [Apple Pay](https://www.capterra.ca/software/212840/apple-pay) — 4.7/5 (857 reviews) 2. 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One of my favorite memories is my niece's first birthday. It was my first year living in Canada, and I couldn't be there to celebrate with her. I sent money through Remitly to a friend in India, who bought all the birthday decorations and gifts on my behalf. My family had no idea it was coming, and seeing their surprise and happiness made me feel like I was part of the celebration despite being so far away. I also use Remitly every month to send money to my account in India, where it goes toward my SIP investment for my daughter's future. It helps me support my family today while planning for tomorrow. Before I moved to Canada, my husband used Remitly to send money to me while we were living in different countries. It helped me manage my daily expenses and always made me feel cared for. > > **Cons**: I don't have any major complaints. The only thing I'd like to see improved is the Economy transfer option. While it's more affordable, it can take around five days for the money to arrive. If that could be made a little faster, it would be even better. > > My experience with Remitly has been excellent. It's reliable, secure, and incredibly easy to use. For me, every transfer carries emotions along with money. Whether it's celebrating birthdays, helping during emergencies, supporting loved ones, or saving for my daughter's future, Remitly has always been there. I highly recommend it to anyone who wants a trustworthy way to send money internationally while staying close to the people they love. ----- ### "Can't recommend for critical and important transfers." — 1.0/5 > **Norah** | *December 28, 2025* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: Well, when I started using them, it wasn't this year but they had deteriorated over the years, and haven't been able to solve their problems. > > **Cons**: I had a terrible customer support experience, what was presented as a fast, reliable transfer turned into chaos, extremely frustrating back and forth. > > I had a very poor experience with Remitly. What was presented as a fast, reliable transfer turned into delays, confusion, and extremely frustrating customer support with them not only repeatedly requesting additional banking and incorporation documents but repeatedly saying I had not provided it, even though I sent it in more than once. I never did receive fund and was stranded on the highway with it looking like we were going to miss Christmas with our family. My funds were held up without clear explanation, timelines kept changing, and getting accurate information from support was not forthcoming even when they transferred me to a Manager. This created unnecessary stress, especially since money transfers are time sensitive and require trust. While Remitly markets speed and reliability, my experience did not reflect that at all. After 6 days I finally gave up and am now using Wise. Transparency was lacking with Remitly, and the resolution process felt slow and impersonal. Based on this experience, I would not rely on Remitly again for important or time critical transfers. ----- ### "Remitly transfers emotion not only money" — 5.0/5 > **Khushdeep** | *July 3, 2026* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: Living in Canada while most of my extended family, including my grandparents, uncles, and aunts, live in India, Remitly has become an important part of my life. My wife's parents also live in India, so we use Remitly regularly to support both our families. The app is very easy to use, transfers are secure, and most Express transfers reach within seconds. Whether it's an emergency, a festival, or someone's birthday, I know I can send money instantly. One memory that means a lot to me is our niece's first birthday. My wife had recently moved to Canada and couldn't be there in person. We used Remitly to send money to a friend in India, who bought all the decorations and gifts on our behalf. Our family was completely surprised, and seeing our little niece celebrate with those gifts made us feel like we were part of the special day despite being thousands of miles away. Before my wife moved to Canada, we lived in different countries. I was in Canada while she was in India, and I regularly used Remitly to send her money so she could take care of her daily needs and buy whatever she needed without worrying. Today, we also use Remitly every month to send money to India for our daughter's future investments. It has become a trusted part of our family's financial planning. To me, Remitly is more than a money transfer service. Every transfer carries love, care, and support for the people who matter most. > > **Cons**: I have had a great experience overall. The only improvement I would suggest is making the Economy transfer option faster. It can take around five days to arrive, and reducing that time would make the service even better. > > I've been using Remitly for years, and it has always been reliable, secure, and simple to use. It has helped me support my family during emergencies, celebrate birthdays from afar, care for my wife when we were living in different countries, and plan for my daughter's future. I highly recommend Remitly to anyone looking for a trustworthy international money transfer service that helps keep families connected across borders. ----- ### "dont waist your time , service is random" — 1.0/5 > **loreta** | *September 1, 2025* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: I had open to send a payments for services I used and account just got suspened , for what I dont know they say I violated service agreement, whitch i red 3 times cant find what i did wrong was a simple transaction , still they would not tell and you cant open another account either, after all what is a point since they treating you this way > > **Cons**: they cant tell you whats wrong , so can you fix it , everything is a secret, we cant disclose , so how we suppose to know ? > > not a happy place , it is better companys at least you get responce on what to do to make sure is correct here... not possible ----- ### "Refunding Process and Information request" — 1.0/5 > **Shepherd** | *April 29, 2025* | Environmental Services | Recommendation rating: 3.0/10 > > **Pros**: Various options to remit the money, which is convenient to the receiver. > > **Cons**: Requesting information they deem critical, when they have deducted my money already. > > I sent more than $500usd a few days ago and Remilty asked me for a bank statement as proof of funds. Unfortunately i didn't register to receive online statements from my bank and i didn't have any. I sent them pay slips as means on income, and they didn't take that. The only was was to cancel the transaction, and their refund process takes approximately 10 days. I'm still waiting for my money up to now. My worry is, why request for such critical information, which has a possibility of breaking the deal when you have deducted money from my account? When i cant proceed with the transaction you tell of a 10 waiting period to refund, does that make sense? The moment i decide to send the money, it means its urgent, and i cant afford to be inconvenienced further. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/1016819/remitly?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1016819/remitly) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data