What Is Cash App?

Cash App is a mobile payment processing solution that allows users to manage payments using mobile devices.

Who Uses Cash App?

Not provided by vendor

Cash App Software - Cash App set a bitcoin price Cash App Software - Cash App investing Cash App Software - Cash App personalization

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Reviews of Cash App

Average score

Overall
4.3
Ease of Use
4.6
Customer Service
3.5
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kyle
Kyle
Lead Printer & Designer in US
Verified LinkedIn User
Arts & Crafts, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Super simple!

5.0 2 months ago New

Comments: I've used it for year both personally and professionally. I have always had a good experience with it.

Pros:

I love being able to quickly request or send cash to a friend or loved one! I can also allow customers to send me payments easily.

Cons:

I would like to be able to send a request link to someone so they don't have to find me and try to guess which user I am.

Jason
Owner in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Everyone has it

4.0 last month New

Comments: My experience has been good enough to recommend

Pros:

You can send and receive usd at anytime or crypto currency’s when you want to

Cons:

Customer support is lacking to a alarming rate. I got ripped off and never talked to anyone fr resolution

Rachael
Rachael
Administration in US
Verified LinkedIn User
Consumer Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Cash App: Quick peer to peer money transactions with reasonable fees

3.0 2 months ago New

Comments: Overall, Cash App worked well to send money to peers at the speed you elect to with corresponding fees attached. The fees seemed reasonable and the option of receiving a physical card to use daily makes Cash App very appropriate for everyone. As long as your intended recipient had enrolled in a Cash App account the transfer of funds is easy and user friendly. Every transaction that I personally engaged in went through very rapidly and the App allows users to keep a log of all transaction history. The lack of customer support is the only thing holding me back from using Cash App as frequently as I would like to. I feel as if there are other money exchanging platforms that offer decent customer support allowing users to feel more comfortable with these types of services.

Pros:

I mostly enjoyed how easy it was to link my bank account to my Cash App account and from there sending or receiving money was always quick and reliable. I also really enjoyed how a user can elect to receive a physical debit card with Cash App funds going directly to the card which can be used at any retailer location.

Cons:

Cash App's downfall for me personally is their lack of accessible customer support. Customer support is difficult to contact in a timely manner when quick resolution is needed. When I needed to access a customer service representative, I was left no other option other than writing an email describing my issue and then waiting after submission for a response. I also felt that there was no easy way to dispute conflicts due to the lack of live customer support. Another critical downfall for myself was not being able to correct any transaction you may have initiated accidentally. Once money is sent to an individual accidentally or not there was no way to correct or modify it.

lindsay
Provisioning in US
Verified LinkedIn User
Internet, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Cash app

5.0 4 months ago

Comments: My overall experience with cash app has been a positive one. I use it every day and multiple times thought the day. I use it to buy and use bitcoin and I also use it to pay for things in store and online. I have not had any major issues with using it yet. I have heard of other people who have had some major issues with it such as security and lost payments.

Pros:

What I like most about cash app is the ease of use and the convenience of having it right there on my phone. My parents live many states away and they have been able to help me out with important things financially with ease.

Cons:

What I like the least about cash app is the customer service. There isn't an easy to locate phone number to reach customer service about an issue. You usually have to use the chat system to reach someone about your issues and it can take a day or longer to receive a response. Most times I have not even known that someone has even responded to me.

Megan
Self employed in US
Wireless, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Affordable honest product!!!

5.0 2 months ago New

Comments: I’ve had an absolute amazing experience using cashapp.

Pros:

This product is very reliable. It’s only $1 to add cash at any store compared to other retailers that charge $4.95

Cons:

Only thing I would change is the price of the medal cards.