What Is Trail Blazer Non-Profit Manager?

Trail Blazer's Nonprofit Manager is a complete, integrated solution for fundraising, donor management, and outreach. Organize your donor information to make targeted outreach easy. It's comprehensive, agile and accessible from any computer or mobile device.

Track just about everything...donor relationships, pledges, donations, etc. Seamless integration with your website including online donations, event RSVPs, volunteer registrations and more. Call for a free demo today.

Who Uses Trail Blazer Non-Profit Manager?

Nonprofit organizations from small to large, including faith-based, health, community outreach, education foundations, schools, churches, alumni and professional associations, arts and music centers.

Where can Trail Blazer Non-Profit Manager be deployed?

Cloud-based
On-premise

About the vendor

  • Trail Blazer Campaign Services
  • Located in Golden Valley, US
  • Founded in 2001

Trail Blazer Non-Profit Manager support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

Trail Blazer Non-Profit Manager pricing

Starting Price:

US$50.00/month
  • Yes, has free trial
  • No free version

Trail Blazer Non-Profit Manager does not have a free version but does offer a free trial. Trail Blazer Non-Profit Manager paid version starts at US$50.00/month.

Pricing plans

About the vendor

  • Trail Blazer Campaign Services
  • Located in Golden Valley, US
  • Founded in 2001

Trail Blazer Non-Profit Manager support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

Trail Blazer Non-Profit Manager videos and images

Trail Blazer Non-Profit Manager Software - Trail Blazer IQ (web app)
Trail Blazer Non-Profit Manager Software - Integrate Donation Forms
Trail Blazer Non-Profit Manager Software - Event Registration
Trail Blazer Non-Profit Manager Software - Reserved Seating
Trail Blazer Non-Profit Manager Software - Dashboard Metrics
View 6 more
Trail Blazer Non-Profit Manager video
Trail Blazer Non-Profit Manager Software - Trail Blazer IQ (web app)
Trail Blazer Non-Profit Manager Software - Integrate Donation Forms
Trail Blazer Non-Profit Manager Software - Event Registration
Trail Blazer Non-Profit Manager Software - Reserved Seating
Trail Blazer Non-Profit Manager Software - Dashboard Metrics

Features of Trail Blazer Non-Profit Manager

  • Alumni Management Software
  • CRM Software
  • Calendar Management
  • Campaign Management Software
  • Contact Management Software
  • Contribution Tracking
  • Dashboard Software
  • Donation Tracking
  • Donor Management
  • Email Marketing Software
  • Event Management Software
  • For Nonprofits
  • Fundraising Management
  • Grant Management Software
  • Member Database
  • Membership Management Software
  • Online Giving
  • Payment Processing Software
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • Social Media Integration

Alternatives to Trail Blazer Non-Profit Manager

Easy to use, simple, affordable program for charities and churches for tracking donors and donations and issuing charitable receipts.
Simple fundraising solutions that raise results, start fundraising today!
Bloomerang’s donor management software helps fundraisers save more time, raise more funds, and do more good. Learn more about Bloomerang
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
All-in-one, web-based donor management and fundraising solution purpose-built to help nonprofits raise more money in less time.
QuickBooks is an end-to-end accounting software that can grow with your business.
Fundraising solution that helps you communicate with your constituents and make better decisions.
DonorPerfect empowers your team to work together, raise more money, and cultivate relationships that keep your mission moving forward. Learn more about DonorPerfect

Reviews of Trail Blazer Non-Profit Manager

Average score

Overall
4.4
Ease of Use
3.9
Customer Service
4.9
Features
3.9
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
43%
4
41%
3
16%
Dustin
Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

We love TrailBlazer

5.0 last year

Comments: We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much better than the other alternatives and at a reasonable cost. It easily pays for itself in time saved alone. Easy to use, and great customer service.

Pros:

It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much lower than the other alternatives we've looked at. It's been worth every penny. It easily pays for itself in time saved alone. Easy to use, and great customer service. If I could wave a wand and make one move to help the state, it would be to provide this to every chapter. It provides accountability with QuickBooks and has many huge capabilities. Unlike other systems that we've looked into, they have excellent customer support included without extra cost. The web app is also wonderful. I can pull up information on the fly. If I meet a volunteer and they are curious on how much their church is giving, I can get an answer within a minute through the app. It also tracks relationships I have, like: which volunteer serves at which club, when they were processed, what training they have, what church they go to, etc all connected. So, I can pull lists of everyone involved from a church, or all the volunteers from a club, etc. I can also see who has made a pledge, find who my top givers are, see how long it's been since people have given, find which events certain people have attended and given at and which ones haven't.

Cons:

Any system you go with has a learning curve. There is a learning curve here too. It requires some logical thinking to use well. You tell it what you want and it pulls the information. You can immediately get to work once you know the basics but as you learn new ways to us it, soon you'll become much more efficient. Email is also a con. It uses html formating. Other services have an easier drop and type interface, templates, and pictures ready to speed up the process. This one requires a little more work. But once you have templates built, it works fine... AND the trailblazer staff will help you build a template if desired. Plus there are great help article and videos to walk you through everything you may want. They have also made some great improvements recently in this area too.

Alternatives Considered: Bloomerang, Blackbaud eTapestry and Microsoft Excel

Reasons for Choosing Trail Blazer Non-Profit Manager: Customer service was terrible - especially for us as new costumers. If it was that bad while we were coming on board, it was a poor testament of how it could be once we were long time patrons. Plus, they wanted to bill us for customer service. Our information being imported was a mess in their system and we were not given any help or guidance on how to fix it. We also ran into issues trying to get reports and information out of their system.

Switched From: Bloomerang

Reasons for Switching to Trail Blazer Non-Profit Manager: Being a small non-profit, price was a main factor that had us consider them. The experience we had with their representatives was the best of all of the demos that we took from the various companies. We trusted that Trailblazer would be there for us and help us out. They remembered us and we felt as though we were valued rather than just another customer.

Frank
Director of Development in US
Religious Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Trail Blazer

5.0 last year

Pros:

The response for queries is fantastic.

Cons:

Using a MAC makes things a little frustrating.

Alternatives Considered: DonorPerfect and Salesforce Sales Cloud

Reasons for Choosing Trail Blazer Non-Profit Manager: Ease of queries and common sense nomenclature.

Switched From: Blackbaud Raiser's Edge NXT

Trail Blazer Campaign Services Response

last year

Thanks, Frank! We always enjoy working with you and your team. If you run into any issues while working on a Mac, please give us a call. There are a handful of useful tips and tricks we can show you to help improve your workflow.

Carla
Executive Director in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Nonprofit User

3.0 last year

Comments: Assistance with developing campaign templates.

Pros:

Constituent tracking: Donor contact info/gifts/registrations. Revenue/expenses reports.

Cons:

Biggest complaint is the automatic overloading of donor records when a person purchases multiply tickets. Example: A parent purchases 5 tickets for their family to attend a program/event. TrailBlazer automatically creates 5 records for which only one person is recognized with an email and mailing address. This also promotes between three and four times the amount of records in the system (for which the organization is billed annually) when truly only one person's record is viable. Unfortunately this was not realized initially. Many hours have been spent and continue to be spent merging family records to have accurate records in the system. Develop of campaign mailings was initially difficult to manage. Media specialist was engaged that integrated a program to allow for the ease of developing campaigns for email distribution. Originally TB automatically marked a new record as allowable to receive emails (donor choice). A change was implemented in TB around two years ago that eliminated that function. We manage registration records daily by checking them as allowable. The donor then has a choice of "unsubscribing" after receiving their first email. TB is probably best as a vote tracking software where adults are registered per household and multiply non-usable records are not created.

Alternatives Considered: DonorPerfect

Reasons for Choosing Trail Blazer Non-Profit Manager: Move to a start up nonprofit with no CRM.

Reasons for Switching to Trail Blazer Non-Profit Manager: Pricing and apparent ability to tracking constituent information.

Trail Blazer Campaign Services Response

last year

Hi Carla, thank you for your review and your feedback. We will be in touch to help work through some of the issues you are running into. There are ways to configure events so that you collect more data on each participant, such as their name / email / mailing address / phone number / etc. We also don't know about the change to email subscriptions that you are referencing, so we will need to look into that with you. It sounds like you have your database configured so that any new email signup has to explicitly opt-in a second time, that is a setting that can be turned on or off. Any donor or event attendee should be able to opt-in to future mass emails with ease.

Kelly
Executive Director in US
Fund-Raising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Customer service wins

4.0 last year

Comments: Trail Blazer has been great for moving our small non-profit organization into a larger one at a reasonable price. We started using Trail Blazer when we had under 1,000 donor records and now we have over 5,000 donor records. The software has helped us organize donor information with tools to help us create more in-depth donor details that are easily searchable. Although, this software may not have the prettiest interface, the customer service is what makes this company special. They were extremely helpful during the initial set up. I love that whenever I call or email for help, I always get one of the same three helpful employees and they always respond!

Pros:

The customer service is what I like best! Someone is always available to help.

Cons:

The interface is pretty old-school. There are major improvements needed for creating newsletters that allow the user to be more creative.

Alternatives Considered: Blackbaud Raiser's Edge NXT and Blackbaud eTapestry

Reasons for Switching to Trail Blazer Non-Profit Manager: It was less expensive and the employees were good at answering my initial questions.

Trail Blazer Campaign Services Response

last year

Thanks for the feedback, Kelly! We are in the process of developing a newer version of the software. We would be happy to get you logged into it so that you can begin testing. Your feedback is valuable and we are always here to help if you need anything.

Carl
Executive Director in US
Religious Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellant CRM

5.0 last year

Comments: Trail Blazer was excellant at tracking donors and donations and other income. The biggest plus was their always ready customer support. You get a live staff person who patiently walks you through whatever issue. They also respond to suggested program tweaks.

Pros:

The set up was straitforward, and the learning curve wasn't too steep. it was easy to integrate with our payment processor.

Cons:

The missing piece was bookkeeping integration and their event registration didn't have an integrated calendar.

Trail Blazer Campaign Services Response

last year

Thanks, Carl! We enjoy working with you and your team. Your feedback has been very valuable, and we will continue to make improvements to our tools.