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What Is Support.cc?

Support.cc by 500apps is an all-in-one help desk ticketing system that provides your customers with faster and more helpful support. You can manage tickets, track the status of their queries, and provide an inbuilt knowledge base to take care of all your customers' needs with little effort. It helps provide customer service, enhance productivity, increase customer satisfaction, and save time and money. Subscribers have access to 50 apps for $14.99 per month plus a 14-day free trail.

Who Uses Support.cc?

Large Enterprises, Small and Medium Enterprises Retail and E-commerce Telecommunication and IT BFSI (Banking, Financial Services and Insurance) Travel and Hospitality Education Health Care Other

Where can Support.cc be deployed?

Cloud-based
On-premise

About the vendor

  • 500apps
  • Founded in 2019

Support.cc support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Brazilian Portuguese, English, European Portuguese, French, German and 3 others

Support.cc pricing

Starting Price:

US$14.99/month
  • Yes, has free trial
  • No free version

Support.cc does not have a free version but does offer a free trial. Support.cc paid version starts at US$14.99/month.

Pricing plans get a free trial

About the vendor

  • 500apps
  • Founded in 2019

Support.cc support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Brazilian Portuguese, English, European Portuguese, French, German and 3 others

Support.cc videos and images

Support.cc Software - Contact management software offers features that will assist you in managing your clients and expanding your business.
Support.cc Software - Ticket management software with extensive capabilities to assist your customers in resolving issues while saving your customer support team time and effort.
Support.cc Software - Manage your tasks in order to keep on top of deadlines, manage your projects, and copy information for your team. Keep yourself organized and make sure that everyone is on the same page.
View 3 more
Support.cc Software - Contact management software offers features that will assist you in managing your clients and expanding your business.
Support.cc Software - Ticket management software with extensive capabilities to assist your customers in resolving issues while saving your customer support team time and effort.
Support.cc Software - Manage your tasks in order to keep on top of deadlines, manage your projects, and copy information for your team. Keep yourself organized and make sure that everyone is on the same page.

Features of Support.cc

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Customizable Reports
  • Email Management Software
  • Feedback Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Performance Metrics
  • Prioritization
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Third Party Integrations
  • Ticket Management
  • Workflow Management Software

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Reviews of Support.cc

Average score

Overall
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Write a Review!
Rishu
Rishu
Assistant System Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Review of Support.cc

5.0 6 months ago

Comments: It is very good

Pros:

I got to know about support.cc from my business friend. I signed up for a free account and it was set up in minutes. It provides all the features like ticket management, contact management and CRM app integration for your business needs. I recommend using it for your business

Cons:

Nothing to dislike. Every feature is very good and user friendly.

Nikhil Kumar
Nikhil Kumar
Data Analyst in India
Verified LinkedIn User
Internet, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Value for money

5.0 6 months ago

Pros:

I got to know about support.cc from linkedin. I used a free account which was very easy, It helps me with different features like ticket management, contact management and CRM app integration. I recommend using it for your business

Cons:

All looks good for the price it is best in market

Verified Reviewer
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: Free Trial
Reviewer Source

Helped my Business to grow

5.0 6 months ago

Pros:

We have used the support.cc app for free for 14 Days before subscription. The features are very user friendly and helped the business to grow. We use canned messages and group management options in the app. The price is unbelievably low, 500apps offers all 50 apps for just $14.99. I strongly recommend this app for business growth

Cons:

Nothing found so far, may be I’ll write after few more months usage

Software found in