15 years helping Canadian businesses
choose better software

What Is Support.cc?

Support.cc by 500apps is an all-in-one help desk ticketing system that provides your customers with faster and more helpful support. You can manage tickets, track the status of their queries, and provide an inbuilt knowledge base to take care of all your customers' needs with little effort. It helps provide customer service, enhance productivity, increase customer satisfaction, and save time and money. Subscribers have access to 50 apps for $14.99 per month plus a 14-day free trail.

Who Uses Support.cc?

Large Enterprises, Small and Medium Enterprises Retail and E-commerce Telecommunication and IT BFSI (Banking, Financial Services and Insurance) Travel and Hospitality Education Health Care Other

Support.cc Software - Contact management software offers features that will assist you in managing your clients and expanding your business.
Support.cc Software - Ticket management software with extensive capabilities to assist your customers in resolving issues while saving your customer support team time and effort.
Support.cc Software - Manage your tasks in order to keep on top of deadlines, manage your projects, and copy information for your team. Keep yourself organized and make sure that everyone is on the same page.

Not sure about Support.cc? Compare with a popular alternative

Support.cc

Support.cc

5.0 (3)
US$14.99
month
Free version
Free trial
33
6
5.0 (3)
5.0 (3)
5.0 (3)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$14.00
month
Free version
Free trial
161
40
4.4 (2,126)
4.5 (2,126)
4.3 (2,126)

Other great alternatives to Support.cc

Zoho Desk
Top rated features
Billing & Invoicing
Customizable Branding
Ticket Management
LiveAgent
Top rated features
Call Logging
Call Recording Software
Proactive Chat
Salesforce Service Cloud
Top rated features
Contact Database
Customer History
Queue Management
Front
Top rated features
Email Management Software
Inbox Management
Macros/Templated Responses
Issuetrak
Top rated features
Real Time Notifications
Support Ticket Management
Ticket Management
Vivantio
Top rated features
Incident Management Software
Support Ticket Management
Ticket Management
Deskpro
Top rated features
Customer Database
Knowledge Base Management
Live Chat Software
EcholoN
Top rated features
Knowledge Base Management
Self Service Portal
Ticket Management
Tiflux
Top rated features
No features have been rated by reviewers for this product.

Reviews of Support.cc

Average score

Overall
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Rishu
Rishu
Assistant System Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Review of Support.cc

5.0 last year

Comments: It is very good

Pros:

I got to know about support.cc from my business friend. I signed up for a free account and it was set up in minutes. It provides all the features like ticket management, contact management and CRM app integration for your business needs. I recommend using it for your business

Cons:

Nothing to dislike. Every feature is very good and user friendly.

Nikhil Kumar
Nikhil Kumar
Data Analyst in India
Verified LinkedIn User
Internet, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Value for money

5.0 last year

Pros:

I got to know about support.cc from linkedin. I used a free account which was very easy, It helps me with different features like ticket management, contact management and CRM app integration. I recommend using it for your business

Cons:

All looks good for the price it is best in market

Verified Reviewer
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: Free Trial
Reviewer Source

Helped my Business to grow

5.0 last year

Pros:

We have used the support.cc app for free for 14 Days before subscription. The features are very user friendly and helped the business to grow. We use canned messages and group management options in the app. The price is unbelievably low, 500apps offers all 50 apps for just $14.99. I strongly recommend this app for business growth

Cons:

Nothing found so far, may be I’ll write after few more months usage