---
description: Learn more about Jeeva eClinical Cloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Jeeva eClinical Cloud Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/10035/clinical-trial-management/software) > [Jeeva eClinical Cloud](/software/1015289/jeeva-eclinical-cloud)

# Jeeva eClinical Cloud

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> Clinical Software Suite enables sponsor, sites, patients collaborate digitally to execute trial protocols, capture data, retain patient
> 
> Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Jeeva eClinical Cloud?

Emerging Biopharma&#10;Medical Device Sponsors&#10;CROs&#10;Sites and site networks&#10;Academic medical centers&#10;Patient Advocacy Groups

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 12 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jeeva Informatics Solutions

## Commercial Context

- **Starting Price**: US$2,000.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Transparent Per Participant Per Month (PPPM) Pricing in USD&#10;Effective date: Sep 10, 2025. Valid at least for the quarter and at most for the year.&#10;Jeeva Clinical Trials Launches Transparent Pricing Calculator to Cut Through Opaque eClinical Maze&#10;&#10;What’s included (standard)&#10;eClinical Suite: EDC + CTMS + eCOA + eConsent + TrialMagnet package for remote screening and recruitment&#10;Omnichannel engagement: email, SMS, TeleVisits/VideoVisits (site–patient, site–site)&#10;Multitenant deployment with U.S./EU/APAC data-residency options&#10;Any number of centers/sites, U.S. or global&#10;For Sponsors and CROs (single-study or enterprise)&#10;Implementation of protocol amendments self-administered by customer users&#10;Technical support by email or scheduled Zoom calls 8am to 5pm EST&#10;Monthly software subscription invoicing starts 30 days after configuration delivery&#10;5% YoY inflation adjustment&#10;Choose the Optional Add-Ons for your Clinical Trials (not included in PPPM table above)&#10;Per-protocol configuration \&amp; setup (incl. UAT + validation with dummy records): Ranging from $2,000–$8,000 for observational studies and $10,000 - $30,000 for interventional studies&#10;Patient Engagement Portal + Appointment Booking: double the PPPM for observational studies and x1.5 for interventional studies (adds participant accounts + concierge support)&#10;MedDRA coding and WHODrugDB mapping for concomitant medications tracking&#10;Multilingual support available&#10;Single-tenant deployment (enterprise)&#10;New optional premium features or modules to be released in the future may come with their own pricing&#10;Any extra support (beyond the first 30 minutes Zoom call), fee-for-service, custom-integrations, or user training not covered in the software.&#10;Clinical data management or biostatistics services offered through a growing number of trained CROs&#10;Contact us for exceptional scenarios not covered above such as need for a single module only (eConsent or ePRO), rare disease, low-income geographies, etc.&#10;clinical-trails-image&#10;Licensing: Enterprise licensing covers any number of concurrent studies; single-study licenses available (per-protocol configuration fee of $2,000 to $8,000 for observational studies and $5,000 to $30,000 for interventional studies includes user acceptance testing with synthetic data before go-live).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, India, Paraguay, Peru, South Africa, Suriname, Switzerland, United Kingdom, United States, Uruguay and 1 more

## Features

- 21 CFR Part 11 Compliance
- Data Import/Export
- EMR/EHR
- Electronic Data Capture Software
- HIPAA Compliant
- Patient Management Software
- Patient Monitoring
- Patient Recruiting
- Scheduling Software
- Trial Design
- Workflow Management Software

## Integrations (8 total)

- AWS CloudFormation
- EMR Software
- EPIC
- Epic
- Google Maps
- SendGrid
- Signature.email
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Clinical Trial Management Software](https://www.capterra.ca/directory/10035/clinical-trial-management/software)

## Alternatives

1. [Florence eBinders](https://www.capterra.ca/software/200364/florence-ebinders) — 4.5/5 (83 reviews)
2. [Castor EDC](https://www.capterra.ca/software/143532/castor-edc) — 4.7/5 (204 reviews)
3. [ShareCRF](https://www.capterra.ca/software/1031214/sharecrf) — 4.8/5 (44 reviews)
4. [Florence SiteLink](https://www.capterra.ca/software/1037074/sitelink) — 4.8/5 (6 reviews)
5. [Researchmanager – Clinical Research Suite](https://www.capterra.ca/software/192454/research-manager) — 4.2/5 (112 reviews)

## Reviews

### "Highly functional solution" — 5.0/5

> **Verified Reviewer** | *September 14, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Simple and customizable web-based platform that is fast to set up and easy to use. Would absolutely use it again.
> 
> **Cons**: It is definitely a young platform but that makes it easier to customize. Looking forward to the planned functions.

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### "Jeeva eClinical Cloud – Current Capabilities and Future Potential" — 4.0/5

> **Sheetal** | *September 16, 2025* | Pharmaceuticals | Recommendation rating: 8.0/10
> 
> **Pros**: This browser-based platform operates seamlessly across all devices, providing convenient access for patients and study sites. By enabling secure, remote patient recruitment and enrollment, it helps organizations expand reach, streamline workflows, and substantially reduce operational costs
> 
> **Cons**: The platform does have some limitations. Separate environments for development, UAT and production cannot be created. It also lacks a tabular-format option when building forms. Logline creation is complex and must be done manually. Beyond skip logic, there is no dedicated section for edit-check programming
> 
> Jeeva eClinical Cloud offers a highly flexible design, an intuitive user interface, and effortless navigation, making it easy for patients, study sites, and sponsors to adopt. Its browser-based architecture enables access from any device, supports remote recruitment and enrollment, and helps organizations streamline workflows while reducing costs.&#10;&#10;While the platform already delivers significant value, there are opportunities to make it even stronger.

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### "A great startup company that works to meet your needs" — 5.0/5

> **Erika** | *January 11, 2022* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: \[SENSITIVE CONTENT\] has been instrumental in ensuring the software has every functionality we need for our survey. Check box questions, logic, participant communications, and more check out for us with Jeeva.
> 
> **Cons**: The site runs slow when you are working with a large survey.

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### "Partnering with Jeeva in Asia" — 5.0/5

> **Bhaskar** | *July 16, 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Compliant and secure&#10;2. Pre screening eligibility &#10;3. Remote e-consent&#10;4. Omnichannel patient recruitment
> 
> **Cons**: I look forward to more data collection over time so that we can employ AI to learn from past events. This aspect needs time which we don't have at this stage.
> 
> Jeeva addresses the ability to collaborate with the study team to securely capture, access, transfer and extract data in real time with controlled access and derive key insights about study progress.

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### "IndoUSrare Patient Concierge is powered by Jeeva. Happy Customer" — 5.0/5

> **Nisha** | *September 23, 2022* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: The multi-channel communication, and the security and safety features.
> 
> **Cons**: There is a bit of rigidity and resistance in customizing for the separate use cases.  But the Team helps us manage this well.

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## Links

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