---
description: Learn more about Jetdocs pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Jetdocs Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Jetdocs](/software/1014882/jetdocs)

# Jetdocs

Canonical: https://www.capterra.ca/software/1014882/jetdocs

> Collaborative ticketing workflows for your internal teams
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jetdocs?

Fully-integrates with Microsoft Teams and Slack. Internal ticketing solution, service desk, help desk and workflow builder. Switching from atSpoke? Request a demo of Jetdocs today.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jetdocs

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, German
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Approval Process Control
- Business Process Automation
- Change Management Software
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Document Management Software
- Forms Management
- IT Asset Management Software
- Incident Management Software
- Mobile Access
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management Software
- Workflow Configuration

## Integrations (3 total)

- Microsoft Teams
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)

## Related Categories

- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Ticketing Software](https://www.capterra.ca/directory/30039/ticketing/software)
- [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software)

## Alternatives

1. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (511 reviews)
2. [C2](https://www.capterra.ca/software/135915/c2-atom) — 4.3/5 (14 reviews)
3. [Hiver](https://www.capterra.ca/software/142975/hiver) — 4.7/5 (146 reviews)
4. [OTRS](https://www.capterra.ca/software/127284/otrs) — 4.4/5 (96 reviews)
5. [Issuetrak](https://www.capterra.ca/software/16499/issuetrak) — 4.6/5 (205 reviews)

## Reviews

### "Awesome internal ticketing solution for my team" — 5.0/5

> **Patrick** | *November 2, 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: So easy to use, integrates perfectly with my colleagues. The SLAs and priorities are an awesome way to keep my teams on track. Also, having the ability to loop in other users quickly gives us the flexibility we need.
> 
> **Cons**: My only request previously was to add in additional reporting options, which they've now provided. Great to get these team insights.
> 
> Internal ticketing can be tricky to get many teams involved and have it works without hiccups. Jetdocs has been awesome for our team as we scale.

## Links

- [View on Capterra](https://www.capterra.ca/software/1014882/jetdocs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/232302/Jetdocs/> |
| en-AE | <https://www.capterra.ae/software/1014882/jetdocs> |
| en-AU | <https://www.capterra.com.au/software/1014882/jetdocs> |
| en-CA | <https://www.capterra.ca/software/1014882/jetdocs> |
| en-GB | <https://www.capterra.co.uk/software/1014882/jetdocs> |
| en-IE | <https://www.capterra.ie/software/1014882/jetdocs> |
| en-IL | <https://www.capterra.co.il/software/1014882/jetdocs> |
| en-IN | <https://www.capterra.in/software/1014882/jetdocs> |
| en-NZ | <https://www.capterra.co.nz/software/1014882/jetdocs> |
| en-SG | <https://www.capterra.com.sg/software/1014882/jetdocs> |
| en-ZA | <https://www.capterra.co.za/software/1014882/jetdocs> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Jetdocs","description":"Jetdocs is your internal ticketing solution and helpdesk that drives productivity  and collaboration across your org. Integrated into Microsoft Teams and Slack, Jetdocs seamlessly works alongside your teams to deliver a fully collaborative experience. With our innovative no-code catalog builder, you can standardize workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Get your internal tickets, requests and approvals resolved quickly today. Backed by Y Combinator.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/478f0281-a2e3-490f-a14d-9fb896bb20d9.png","url":"https://www.capterra.ca/software/1014882/jetdocs","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1014882/jetdocs#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1014882/jetdocs#faqs","mainEntity":[{"name":"What Is Jetdocs?","@type":"Question","acceptedAnswer":{"text":"Jetdocs is your internal ticketing solution and helpdesk that drives productivityand collaboration across your org. Integrated into Microsoft Teams and Slack, Jetdocs seamlessly works alongside your teams to deliver a fully collaborative experience. With our innovative no-code catalog builder, you can standardize workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Get your internal tickets, requests and approvals resolved quickly today. Backed by Y Combinator.","@type":"Answer"}},{"name":"Who Uses Jetdocs?","@type":"Question","acceptedAnswer":{"text":"Fully-integrates with Microsoft Teams and Slack. Internal ticketing solution, service desk, help desk and workflow builder. Switching from atSpoke? Request a demo of Jetdocs today.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/31027/service-desk/software","@type":"ListItem"},{"name":"Jetdocs","position":3,"item":"/software/1014882/jetdocs","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1014882/jetdocs#breadcrumblist"}]}
</script>