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What Is Microsoft Intune?

Microsoft Intune Core Capabilities is a cloud-based unified endpoint management solution that provides organizations with cross-platform management of endpoints across Windows, Mac, iOS, Android, and Linux operating systems. The solution offers built-in endpoint security features like automatic threat detection and remediation, as well as mobile application management capabilities to help protect data without requiring full device enrollment.

Who Uses Microsoft Intune?

IT professionals, small and midsize businesses

Microsoft Intune Software - 1

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Reviews of Microsoft Intune

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
3.6
Features
4.4
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
54%
4
41%
3
3%
1
3%
Kundan
Kundan
IT Support Specialist in India
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Awesome User Experience

5.0 8 months ago

Pros:

This product is awesome specially when you talked about security & user experience. It helps people to do their job remotely

Cons:

Little complication during setup it takes that user doesn't like

Jacqueline
Director of Technology in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Intune for seamless device deployment and management

5.0 10 months ago

Comments: Our overall experience with Microsoft Intune is extremely positive. We have been a user for four years and have no plans to even consider any other option for deployment and management of our Windows devices. I love that Intune is included in our educational licensing and is not another separate subscription that I have to keep track of.

Pros:

When we realized that we needed a powerful and efficient way to deploy and manage devices amid the Covid crisis with all of our faculty and staff working from home, Intune was the clear winner! We looked at a few other MdM options but they fell short on either price or functionality or both. I love that you can manage everything through the Microsoft Admin portal and deploying devices through Autopilot is a great time saving feature that allows us to put a lot of the mundane tasks back on the user without fear that something will go wrong configuration or security wise. The user also knows they are getting a brand new device because it ships directly to them and they run through the OOBE.

Cons:

We decided to use the Fastrack option for initial deployment of Intune. I did not have the best experience with the Fastrack vendor because of the latency with communication. I can't rate whether or not the Fastrack option would have helped us with the deployment because I went ahead and jumped in on my own.

Drew
Network and System Administrator in Canada
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

An expensive product that is a nightmare to setup and support

1.0 4 weeks ago New

Pros:

Built-in integration with Microsoft Azure AD.

Cons:

Documentation isn't kept up to date. The support experience is excruciating and not responsive at all. Very few pre-built solutions - almost everything needs to be built from scratch

ajaykumar
Specialist in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

MDM&UEM using Intune

4.0 4 months ago

Comments: We can manage device and apply policies through intune.

Pros:

it is used to easily handle MDM and UEM device platform such as Android windows ios and mac os

Cons:

license cost and price model are high but if we have E3 and E5 user license we can use no need extra user license.

Kyle
IT Director in US
Warehousing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Intune the generalized all in one MDM solution

4.0 8 months ago

Comments: I've deployed Android Tablets for Warehouse management purposes, and iphones/ipads to Windows computers with minimal frustration.

Pros:

I like the fact it's not operating system/device specific. You can manage Windows/Apple/Android/Chromebooks. Desktops/Laptops/Tablets.

Cons:

There's a bit of a learning curve, and enrollment is different depending on which platform you're trying to manage. Tracking license use is not simple.