--- description: Learn more about Klarna pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Klarna Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Headless eCommerce Platform Software](/directory/32175/headless-ecommerce-platform/software) > [Klarna](/software/1013330/klarna) # Klarna Canonical: https://www.capterra.ca/software/1013330/klarna Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/1013330/klarna?page=2) > Payment processing platform for businesses to manage customers' checkout experiences using marketing banners, on-site messages and more > > Verdict: Rated **3.6/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 96 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 3.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Klarna ## Commercial Context - **Pricing Details**: Contact Klarna directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Sweden, United Arab Emirates, United Kingdom, United States ## Features - Data Security - Debit/Credit Card Processing - Electronic Payments - Mobile Access - Mobile Payments - Multi-Channel Marketing - Multiple Payment Options - Payment Fraud Prevention - Payment Options - Reporting/Analytics - Third-Party Integrations ## Support Options - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) ## Category - [Headless eCommerce Platform Software](https://www.capterra.ca/directory/32175/headless-ecommerce-platform/software) ## Related Categories - [Headless eCommerce Platform Software](https://www.capterra.ca/directory/32175/headless-ecommerce-platform/software) - [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software) - [B2B eCommerce Platform Software](https://www.capterra.ca/directory/31821/b2b-ecommerce-platform/software) - [Subscription Management Software](https://www.capterra.ca/directory/31657/subscription-management/software) - [Shopping Cart Software](https://www.capterra.ca/directory/30848/shopping-cart/software) ## Alternatives 1. [Stripe](https://www.capterra.ca/software/123889/stripe) — 4.6/5 (3309 reviews) 2. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews) 3. [PayPal](https://www.capterra.ca/software/179251/paypal) — 4.6/5 (26301 reviews) 4. [Venmo](https://www.capterra.ca/software/182159/venmo-) — 4.7/5 (9271 reviews) 5. [Square Payments](https://www.capterra.ca/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) ## Reviews ### "ADVISE TO STAY AWAY-TO AVOID STRESS" — 1.0/5 > **Julie** | *April 8, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Nothing it was overall stressful experience. > > **Cons**: Worst app ever. They will punish you for an app that you trying to purchase from, having a glitch, then they put your purchase power down and make you pay more upfront, instead of 4 equal payments. Even though, you have never had issues making payments, and shop with them a lot, they don't care. They don't value their customers or their satisfaction at all. Customer service is useless, sorry but they are, always overseas representatives, who can do absolutely nothing to help you with your issues. Asked to speak to a manager over a month ago, and still have not heard back. Tried purchasing from Walmart, Walmart has a your message saying the time of delivery alot was taken, so it forced me to go back and checkout again. They charged my card twice, I got my money back though from Walmart, Walmart is great, but Klarna now is punishing me, put my purchase power down and makes me pay almost 3/4 of the amount of purchase upfront. Kind of defeats the purpose of the Klarna app doesn't it. So Walmart was having a glitch on their app, and Klarna is punishing me for it. Will never use this stupid app again, will pay what I owe and then never use them again. This is not worth the stress. > > Horrible customer service is useless and there pretty much is no customer service. They will just keep repeating that it's computer generated. ----- ### "Worst and worst" — 1.0/5 > **Martin** | *April 27, 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: I have used Klarna several times because I found their service useful. I have never had any problems until now except... > > **Cons**: Except now, this is where we see the real service when problems arise. I understand that Klarna is not Agoda, the company I dealt with, BUT if there was fraud, or whatever the problem, Klarna must protect me and make sure to give me service. They solved the first problem with Agoda and for the 2nd, it is very complicated and yet ... > > They are dragging out procedures to avoid refunding amounts in dispute following potential fraud with Agoda. This is the third email I've received asking for an explanation after explaining everything in a previous email and a phone call. It's over for me, and be careful in the future with companies like Klarna. ----- ### "Boo thumbs down" — 1.0/5 > **Torus** | *May 22, 2025* | Utilities | Recommendation rating: 0.0/10 > > **Pros**: I liked that it stored my shopping cards in one spot easily accessible and could open it quickly and efficiently in the store to earn my points > > **Cons**: That it required me to put in a “security code” to sign in and slows down my process at the till and > > Really pissed off that we have no choice but to add another stupid code in to remember when I only use the app to store cards. If I was using this app to make purchases it would make sense. But I do not and never will so having me need a code to sign in is a dumb waste of my time. ----- ### "Terrible app don’t sign into it because you won’t be able to get out of it" — 1.0/5 > **Bill** | *April 26, 2025* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Tried to sign in they keep sending me verification codes. I keep putting them in. I want to chat with somebody can’t can’t sign in. It’s the most useless app I’ve ever been on. I can’t even delete it because I can’t sign into this stupid thing. > > **Cons**: Can’t sign in can’t get to chat with anybody your phone there and they can’t help me so don’t waste your time calling there and you can’t even delete the app because you have to be able to sign in which you can’t sign in. It’s ridiculous waste of time. > > Terrible app. Can’t sign in keep sending me to text numbers to continue. I put them in and then the screen gets locked. Most frustrating app I’ve ever ever used. ----- ### "Don't use this app. Just don't." — 1.0/5 > **Dylan** | *November 20, 2024* | E-Learning | Recommendation rating: 0.0/10 > > **Pros**: That I can uninstall it. There are no redeeming features on this app. > > **Cons**: Terrible downgrade from Storcard. There is no widget for Android, and you can't change the order of cards; many users report very slow load speeds. These all make the app much slower than alternatives. > > Terrible. I was forced to change from the far superior Storcard. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/1013330/klarna?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1013330/klarna) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data