---
description: Learn more about Waybook pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Waybook Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Learning Management System Software](/directory/30020/learning-management-system/software) > [Waybook](/software/1012738/waybook)

# Waybook

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> SOPs, onboarding, and training in one place. The operational playbook for founders and ops managers done running on memory.
> 
> Verdict: Rated **4.9/5** by 56 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Waybook?

Operations managers, founders, and practice managers at businesses with 20–200 employees who need to document processes, onboard new hires, and train their teams consistently as they scale.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 56 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Waybook

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Simple pricing that scales as you grow. Support up to 20 members for just $99/month or $83/month if paying annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: American Samoa, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Cuba and 53 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Assessment Management
- Asynchronous Learning
- Built-in Course Authoring
- Catalog Management
- Collaboration Tools
- Compliance Management
- Content Management System (CMS) Software
- Customizable Branding
- Customizable Templates
- Document Management Software
- Drag & Drop
- Employee Handbook
- Feedback Management
- Full Text Search
- Gamification Software
- Knowledge Base Management
- Knowledge Management Software
- Learner Portal
- Learning Paths/Tracks
- Mobile Learning Software
- No-Code
- Process Modeling & Designing
- Progress Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Self Service Portal
- Tests/Assessments
- Text Editing
- Third-Party Integrations
- Training Management
- User Management
- Workflow Management Software

## Integrations (26 total)

- ADP DataCloud
- Auth0
- BambooHR
- CAS
- Calendly
- Cezanne HR
- ClassLink
- ClickUp
- Cloudflare
- CyberArk Identity Management
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- JumpCloud

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Learning Management System Software](https://www.capterra.ca/directory/30020/learning-management-system/software)

## Related Categories

- [Learning Management System Software](https://www.capterra.ca/directory/30020/learning-management-system/software)
- [Onboarding Software](https://www.capterra.ca/directory/30819/onboarding/software)
- [Business Process Management Software](https://www.capterra.ca/directory/30010/business-process-management/software)
- [Training Software](https://www.capterra.ca/directory/10008/training/software)
- [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software)

## Alternatives

1. [Document360](https://www.capterra.ca/software/177031/document360) — 4.7/5 (292 reviews)
2. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.6/5 (788 reviews)
3. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5306 reviews)
4. [Guru](https://www.capterra.ca/software/145390/guru) — 4.8/5 (640 reviews)
5. [Confluence](https://www.capterra.ca/software/136446/confluence) — 4.5/5 (3710 reviews)

## Reviews

### "User friendly, interactive, useful." — 5.0/5

> **Stephanie** | *August 29, 2025* | Law Practice | Recommendation rating: 5.0/10
> 
> **Pros**: We use it to keep our SOPs since we work remotely. It has been fantastic. We can easily share links with the team and easily make updates too.
> 
> **Cons**: It doesn't allow you to style the paragraph as you'd like. &#10;Sometimes it's hard to paste paragrphs in the same style or font.
> 
> User friendly, interactive, useful. &#10;We will continue to use it for sharing Standard operating procedures across the firm.

-----

### "A Very Happy Waybook Owner :)" — 5.0/5

> **Melissa** | *July 24, 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Waybook helped me build my processes for team members, which in turn makes training my team more seamless, work more fluid, and is a guide we can depend on for not just now, but the future.&#10;&#10;The amount of time it takes to train team members is far less than it would be one-on-one.  Be prepared for the largest amount of time taken in the initial formation of your Waybook.  Once it's formed, though, unless your business has any internal updates, it's ready for every future team member.  Done\!&#10;&#10;If you need help forming your Waybook, their staff is great\!  They helped train me how to use the Waybook software itself, and I enlisted the service they offer of forming the Waybook for you.  Their response times to questions are very prompt - 1 day turnaround for UK to US.&#10;&#10;What I really love are all the controls administrators and team members have.  You can section one training for one department, one for another, and they're not overwhelmed with things they don't need.  The best part is if a team member has any question, the Waybook is searchable\!  Ask your Waybook a question, and as long as you've input your business processes, Waybook will answer them.&#10;&#10;No more taking all day to answer questions.  It does it for you so you can concentrate on growth.
> 
> **Cons**: This is a tough one ... I'm really nit-picking to come up with a con.&#10;&#10;I am a highly detailed person, so the only con I noticed is not all of my questions are answered in the Waybook help guide.  But these were VERY specific questions that were still answered promptly by their staff.
> 
> Waybook helps deliver the best training and guidance you can provide your team.  And that gives you back your time.

-----

### "Waybook is great for my veterinary practice" — 5.0/5

> **Ian** | *August 29, 2025* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: Waybook is a very intuitive piece of software to use. It has helped me to manage many aspects of my business. I am delighted that they are always improving the product with new features that are really helpful. The support is also excellent on the few occasions I’ve had to use it.
> 
> **Cons**: There is not yet automated reporting of staff progress through their training or if important documents have not been completed
> 
> As a new start-up, I understood the importance of having good systems and processes and the need to train new members of staff as they joined the team. Traditionally, I had written this in large word documents. But I am so pleased I got introduced to Waybook which makes everything so much better. In particular the on-boarding of new members of the team has been improved tenfold.

-----

### "Level up with Waybook" — 5.0/5

> **Phil** | *August 29, 2025* | Plastics | Recommendation rating: 10.0/10
> 
> **Pros**: Tracking the employees progress through our training documents is very helpful.&#10;Being able to add pictures and videos to our documents is awesome.&#10;The customer service is great and responsive.  &#10;Fantastic value for the money.
> 
> **Cons**: I wish the app had a similar or the same dashboard as looking at it on the web.&#10;A more robust app would help.
> 
> It has been a great step for us to take our training and documentation to the next level.  Initially setting up all the documents can be a heavy lift but now it is less labor intensive tracking progress of employees and updating documents.

-----

### "Collaborators & Partners, Not Just Securing a Contract" — 5.0/5

> **Amy** | *September 15, 2023* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Support is incredible and highly collaborative. The ease of use is huge.
> 
> **Cons**: I do not like the format of exports. We need to be able to create page breaks so the printouts are also an easy to utilize resoure. We also don't like that the email reminders cannot have customized message. Instead, department heads are sending emails from their accounts and linking people back to Waybook to review. It's just not ideal for our workflow.
> 
> I am the Operational Excellence Manager for my company, and in my search for a platform that values collaboration and partnership over just securing a contract, I came across Waybook. I must say that I have never encountered a platform more dedicated to engaging its users.I had been grappling with the challenge of finding a user-friendly, modern, and accessible solution for housing our company policies, SOPs, L\&amp;D materials, and general resources. Then, I stumbled upon Waybook. While it may not be 100% aligned with our ideal solution, it surpasses any other platform we've experimented with thus far. What sets Waybook apart is their willingness to actively seek feedback. I have had the opportunity to provide input and have actually witnessed changes being implemented within the month we've been working together.If you are in search of a platform that is genuinely committed to working alongside you, I wholeheartedly recommend giving Waybook a try.

-----

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## Links

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| en-AU | <https://www.capterra.com.au/software/1012738/waybook> |
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