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VendorPM

VendorPM

Canada Local product

What Is VendorPM?

VendorPM is on a mission to modernize the way property managers and vendors work together. We are the only platform that combines vendor management, compliance, and procurement under a single log-in. And our one-of-a-kind marketplace allows property managers to connect with vendors to fulfill building services and contracts of all sizes and scopes, while enabling vendors to effortlessly market their services.

Today, VendorPM serves 50,000+ vendors, 100+ property management groups, and 6,000+ buildings across the US and Canada. Our team is set on revolutionizing the real estate industry and changing the workflows of all its members for the better.

Who Uses VendorPM?

VendorPM hosts service vendors, PM firms, and individual PMs on a comprehensive marketplace to facilitate service requests for commercial real estate including condos, hotels, retail, and more!

VendorPM Software - VendorPM Marketplace Graphic
VendorPM Software - VendorPM for Property Managers
VendorPM Software - VendorPM for PM Firms
VendorPM Software - VendorPM for Vendors

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Reviews of VendorPM

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.8
Features
4.2
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
28%
3
6%
1
3%
Verified Reviewer
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

One of the Best Vendor Softwares

5.0 2 years ago

Pros:

VendorPM interface is very easy to use. We have been using this software for over an year and would totally recommend for anyone else on contractor side (which we are). From new RFQs to jobs awarded, VendorPM has streamlined every single step.

Cons:

Small little bugs, however VendorPM team is very approachable and they take the suggestions very seriously

Misha
Owner in Canada
Facilities Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing, easy-to-use software

5.0 2 years ago

Pros:

It's very easy to get connected to property managers, and very easy to submit proposals. Provides lots of opportunities

Cons:

They can continuously add more property managers until everyone is using it, will allow for more opportunities in my industry.

Ross
Director in Canada
Construction, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Spamming our email

1.0 3 months ago

Comments: Bad

Pros:

Noting. They are spamming our emails from a “do not reply” email

Cons:

Soaking my emails, without me asking for any communications, never worked with them, and they don’t have an “Unsubscribe” button which is illegal. Very shady company

Kevin
Sr. Project Manager in Canada
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

VendorPM is Great !

5.0 2 years ago

Comments: Very good, the VendorPM team is amazing and this platform has boosted our business and client network immensely.

Pros:

Easy of use and client support is great !

Cons:

At first the navigation of some pages was redundant, but these concerns were addressed by the software team very quickly.

Matthew
President in Canada
Facilities Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Tool to Grow Sales

5.0 2 years ago

Comments: We are focused on growing our overall business and share in the market.

Pros:

The VendorPM platform allows us to expand our sales opportunities and makes our team aware of opportunities in our core markets and segments.

Cons:

Not sure if it is within VendorPM's control but we have seen a lot of RFP's be cancelled recently.

Allison
Accounts Receivable in Canada
Facilities Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Carmichael Engineering

5.0 2 years ago

Comments: Our Customer Success Assoicate [sensitive content hidden] has been amazing. She always answers any questions I have and provides assistance when any issues arise.

Pros:

It is user friendly and not time consuming to use. Email notifications for requested quotes for our HVAC services.

Cons:

The live chat wasn't very helpful when I had tried to use it at one-point last year. Emails or phone calls to my Customer Success Associate have been more reliable.Potential Customers sending quote requests that are not related to the services that we provide resulting in a higher decline rate.

Dimitrios
Assistant Property Manager in Canada
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Vendor PM Review by One Cole

5.0 2 years ago

Comments: Very satisfactory!

Pros:

Customer assistance, vendor list, quote request process and overall experience.

Cons:

Organization of chats in the messaging section. Can be a lot more organized with separate chats for all the different quotes.

Hitarth
Property Manager in Canada
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Tool for Property Managers

5.0 2 years ago

Comments: So far it has been great at meeting expectations other than the point mentioned above.

Pros:

The Ease of obtaining multiple quotes for a job.

Cons:

The lack of a feature that lets you blacklist/turn off some vendors for some specific tasks.

Verified Reviewer
Verified LinkedIn User
Real Estate, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Vendor PM use of trial version

5.0 3 years ago

Comments: Overall good, but response time is more. Asking for access and more details. Of course bidding remotely is hard. Now I have started giving more information, how in our business, giving detail is hard for some items for example Boiler costing?

Pros:

This software is in the development phase. Around 30000 vendors listed but still many more to come to make it perfect platform.

Cons:

Still in development phase, many more vendors should come into.

Verified Reviewer
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Property Manager Value

4.0 4 years ago

Comments: Excellent! I think it brings value to what I can provide to our customers.

Pros:

How quickly I can get quotes from several different service providers.

Cons:

The limitations in how you have to specialize the service in the RFQ. For example, I needed eaves trough cleaning. There is not key-word for some services.

Taufiq
Condominium Manager in Canada
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Centralized Procurement Platform

4.0 2 years ago

Comments: Great. No Complaints

Pros:

I use is consistently to source new vendors for jobs that I need to get around the buildings that I manage

Cons:

The breadth of vendors is still limited (though growing on daily basis). An easier way to add quotes that I received from teh outside would be great.

Anne
Condo Manager in Canada
Real Estate, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Vendor PM review

4.0 2 years ago

Comments: experience has been very positive to date

Pros:

software is very user friendly and staff are very hands on in tracking the quotes and deadlines.

Cons:

would like access to more vendors and vendor reviews

Nicole
Community Association Manager in US
Real Estate, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

VendorPM - Definitly recommend

5.0 2 years ago

Comments: It's been great so far. When I have needed assistance finding quality vendors, Vendor-PM has stepped in and saved the day several times already, and we just started using them!

Pros:

Ease and swiftness of responses to vendor requests.

Cons:

Hard to navigate at times, especially if there are multiple proposal requests out.

Nicholas
President in Canada
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A game-changer

4.0 3 years ago

Comments: We have solved the problem of receiving estimates from contractors with an accurate scope of work. The program allows us to upload a customized scope of work to a procurement system that ensures that any contractors providing an estimate on a specific job, do so by using the scope of work that we have developed. This keeps the quotations fair and comparable (apples-to-apples). The program also allows us to track all of the routine maintenance items that might occur in a calendar year of operation at a condominium online. This calendar feature provides our employees with the ability to implement an annual plan which reminds them to obtain estimates for seasonal items such a sprinkler start/stop, window washing, garage cleaning and more so that our employees are actively managing upcoming projects in an organized fashion.

Pros:

The most valuable feature on VendorPM is the ability to solicit competitive bids from qualified contractors. In the condominium management industry, there are many companies that compete to provide contracting services, with a variety of qualifications, market share and infrastructure. VendorPM allows us to procure estimates in bulk, with the touch of a button and request proposals for various services from as many contractors as we wish. This keeps the receipt of estimates streamlined and efficient, and allows for a high volume of estimates to be procured, keeping contractors accountable to adhere to market rates due to the high level of competition.

Cons:

The program does not have a feature to sync with our Outlook calendars. This would be useful so that when our employees solicit bids or are reminded by the program to solicit bids, that they can view these reminders in their calendars.

Kyle
Director of Field Operations in US
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

VendorPM

4.0 2 years ago

Pros:

The ease of getting multiple quotes quickly and efficiently is a huge time saver for us.

Cons:

We need more parameters for the drop-downs. We have a fire alarm installation and there was only an option for CO2 alarm installation.

Nicole
Propety Manager in Canada
Facilities Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The Google of Trades

5.0 4 years ago

Comments: The overall concept of Vendor PM, which I personally believe is to be become a verb, like 'Googling' is brilliant. The more Trades accept and sign up to partner with VendorPM, the better value for service Property Managers will have and the more options and choice we'll be given on top of, real reviews from colleagues which is an added layer of confidence when picking trades to bid on jobs. Aside from all of that, the VendoPm team is phenominal to deal with. They respond, they correct and they listen to suggestions for improvement, it's not often you find a company who honestly wants to do and be better.

Pros:

It's a 'one stop' place to look for, schedule and RFQ projects. From large Capital expenditures involving membranes and water proofing to smaller annual projects like bin and chute cleaning. The other feature that Vendor PM has, that I have under utilized is the Annual Planning. The ability to schedule ahead when items need to take place and then from there, utilize the RFQ to sort and set the Trades.

Cons:

The inability to save a completed RFQ has frustrated me on occaistion, but the team at Vendor PM has been quick to provide help or offer a work around so all is not lost.

Vanessa
Property Manager in Canada
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

VendorPM - RFQs Assistant

4.0 4 years ago

Comments: My overall experience has been positive due to their customer service. They contact you if the due date is quickly approaching and not enough vendors have responded in order to review the RFQ and to see if additional vendors are required. They are there to support and make sure that you are successful for your corporations.

Pros:

The software is the gateway to contractor and vendor communication. Makes RFQs easy and aids in casting a wide net.

Cons:

Transitioning back and forth between "pages" isn't always easy. Previous pages aren't filled out as left. When clicking on vendors during the RFQ stage one isn't able to return to the list of vendors who provide the service.

Dean
president in Canada
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Evolution of the product has made use more of a challenge

4.0 4 years ago

Comments: started off positively but willingness to use the product has slipped....

Pros:

The concept of easy comparison and sourcing of qualified bidders for work on behalf of our clients.

Cons:

there have been several changes - including to the look and style of the interface. It seems to have gone from design willingness to work with condo managers to requiring us to interact with their system in a way that requires working within Vendor PM systems for work scheduling.

Chris
Operations Supervisor in Canada
Real Estate, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

VenderPM review

3.0 4 years ago

Comments: Its a good system however there is still some tweaks that need to be solved. I've discussed with my contact at VenderPM.

Pros:

Easy to use and get quotes and great service people to help you when there are issues.

Cons:

A lot of contractors who are on the system tend not to respond through VenderPM. If they do respond, they email me the quotes directly. Also, when I'm submitting an RFQ, a lot of contractors just ignore the request and I have to follow up.

Janice
Property Admin in Canada
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Overview of software

5.0 4 years ago

Comments: Some of the vendors do not reapply back or deny your request.

Pros:

This software is easy to use and navigate throughout. There is a lot of categories that you can research for your request.

Cons:

I don't have any complaints about the software.

Melinda
Condominium Manager in Canada
Management Consulting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

How much I like VendorPM!

5.0 4 years ago

Comments: I really like this platform and always let new contractors of mine about it.

Pros:

I like how easy it is to use and if by chance I have a question the VendorPM team are there quickly to help.

Cons:

Currently no option to show your RFQ was awarded to another contractor not on VendorPM / or why you cancelled you RFQ.

Jim
Property Manager in Canada
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Jim Webster Review

4.0 4 years ago

Comments: Overall it is a favourable experience

Pros:

The ability to send an RFQ to a number of vendors at the same time.

Cons:

Find it a little confusing to pull up RFQ and manage them

Lintao
condo manager in Canada
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

VendorPM

5.0 4 years ago

Pros:

support from vendor PM is really good. I get help all the time when I need.

Cons:

Categories for vendors can be refined a bit more for better navigation and vendor finding

Aleksia
Property Manager in Canada
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Tool for Property Managers

5.0 4 years ago

Comments: I believe this platform is a great tool for property managers and any other companies that would require to obtain multiple quotes. Its easy to find companies.

Pros:

The support I received was amazing! Neel was eager to assist with everything. Even reaching out to some companies for their responses or attention to my request for quote. I liked that I could send out the same quote request to several companies. It made it easy to track. I liked that most of the companies had all the information as well such as email/website so you could have a look at their services/products.

Cons:

For some projects it was hard to get quotes or get any updated from the Contractors. Even when more time was provided. It would be beneficial to have a timeline and if there is no response from a company to offer another company on the list in its place.

Gowri
Director in Canada
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy Vendor/Contract Management Tool

5.0 4 years ago

Comments: The team at Vendor PM is top notch and are very client centric.

Pros:

The product is easy to use, intuitive and almost acts like your personal assistant once you set up your profile. The analytics for an admin level user provides great insight into operations management. The product launch and integration into existing lifecycle was seamless and quick.

Cons:

There were some teething pains but that was more due to adoption compared to the software itself.