--- description: Learn more about CoverManager pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CoverManager Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Event Booking Software](/directory/31009/event-booking/software) > [CoverManager](/software/1012086/covermanager) # CoverManager Canonical: https://www.capterra.ca/software/1012086/covermanager Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1012086/covermanager?page=2) > CoverManager is the leading CRM in hospitality, optimizing reservations, customer loyalty, and virtual queues for restaurants > > Verdict: Rated **4.5/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CoverManager? CoverManager aims to attract restaurants, nightclubs, pubs, and hospitality chains looking to manage reservations, build customer loyalty, and optimize experiences, including smart virtual queues. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 26 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CoverManager ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, English, European Portuguese, French, Galician, Greek, Irish, Italian, Polish, Portuguese, Spanish - **Available Countries**: Andorra, Argentina, Australia, Bolivia, Brazil, Chile, Colombia, Czechia, Ecuador, Falkland Islands, France, French Guiana, Germany, Gibraltar, Greece, Guatemala, Guyana, Italy, Mexico, Panama and 13 more ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Booking Management - Booking Notes - CRM Software - Calendar Management - Communication Management - Confirmations/Reminders - Customer Database - Customer Support Software - Customizable Branding - Delivery Tracking - Event Management Software - Event Scheduling - Group Reservations - Guest Experience Management - Marketing Automation Software - Mobile Access - Online Booking - Online Ordering - Online Payments - Order Management Software - Order Tracking - Payment Processing Software - Promotions Management - Reminders - Reporting & Statistics - Reporting/Analytics - Reservations Management - SMS Messaging - Social Media Integration - Social Promotion - Table Management - Third-Party Integrations ## Integrations (36 total) - Agora - Amadeus - Brevo - CSI - Camarero10 - Cheerfy - Deliverect - E-goi - Facebook Apps and Tabs - GetResponse - Google Maps - Gstock - GuestXM - HubSpot CRM - Instagram ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software) ## Related Categories - [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software) - [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software) - [Hospitality Property Management Software](https://www.capterra.ca/directory/20031/hospitality-property-management/software) - [Online Ordering Systems](https://www.capterra.ca/directory/32698/online-ordering/software) - [Waitlist Management Software](https://www.capterra.ca/directory/31495/waitlist/software) ## Alternatives 1. [Restroworks](https://www.capterra.ca/software/142877/Restroworks) — 4.9/5 (661 reviews) 2. [KickFin](https://www.capterra.ca/software/217029/kickfin) — 4.9/5 (117 reviews) 3. [Now Book It](https://www.capterra.ca/software/220182/now-book-it) — 4.9/5 (101 reviews) 4. [SpotOn](https://www.capterra.ca/software/197473/spoton-restaurant) — 4.2/5 (371 reviews) 5. [OpenTable](https://www.capterra.ca/software/17313/opentable-for-restaurants) — 4.7/5 (1322 reviews) ## Reviews ### "Do your homework before signing with CoverManager\!" — 1.0/5 > **Aaron** | *July 14, 2026* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Market leader. Initial professional image portrayed - website, marketing material. Range of functionality offered. Apps for all devices. > > **Cons**: Lack of transparency on pricing. Apps differ on each device and all seem very "buggy". Promised functionality does not work. > > CoverManager claim to be the market leader... which from research they may be on numbers of clients - but they seem to have lost site of their customers along the way\! They promised the world and unfortunately, in my experience, undelivered. The product is full of bugs - it feels like everything is in beta and being tested on paying customers. The promised link to Facebook for example - not working and no indication of date when it will. Every time I requested something "normal" to help run my restuarant account, I was told that the functionality was only available in the next "pack" up... I was already paying 99 euros a month for what I was promised was everything I would need\! I quickly found that their customer service philosophy was to just treat me as a cash cow... so I cancelled my contract within the first 14 days. I was charged in full for 45 days. I went to a competitor - Restoo - and the experience couldn't be more different\! Great product, transparent pricing and amazing customer support. Do your homework before signing with CoverManager\! ----- ### "Outdated and Expensive" — 1.0/5 > **Jean Paul** | *June 9, 2026* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Outdated and expensive. I do not recommend it. There are better options in the market. It used to be the best app out there, but that was years ago. They have slept on their laurels and have been overtaken by other companies that are much more competitive, faster, and really understand the needs of restaurants. > > **Cons**: It is an obsolete app with serious technical flaws and no personalisation options. Way overrated and overpriced. > > It is extremely expensive for what they offer. After spending thousands for years and constantly waiting for promised improvements and updates, we switched to a much better alternative that is also cheaper. ----- ### "Excellent customer service" — 5.0/5 > **Karen** | *February 23, 2023* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to implement. The additional features are very useful such as gift vouchers, api’s to databases, sms functions. The white label is very good. > > **Cons**: The user interface is not pretty and can take a while to get used to. The dashboard can be hard to navigate sometimes and is not always intuitive. Some features are a little clumsy, such as viewing the source of reservations, from external providers. Ie when registering bookings that originate from concierge companies who we want to offer a commission at the end of the month. > > Excellent response time from everyone, our account manager, our sales rep, the hospitality team, the accounts team. Very friendly and helpful people. ----- ### "Impresionado" — 5.0/5 > **Fran** | *February 23, 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Veníamos de un sistema de reservas que nos daba muchos problemas y era bastante limitado, Cober es una herramienta increíble, la personalización es de un detalle asombroso, donde no llegamos nosotros llegan ellos con su servicio de atención al cliente en un tiempo muy breve. Lo implantamos en tiempo récord lo que antes no costó meses y nunca dio el resultado que nos da este ahora > > **Cons**: No me termina de convencer lo muy diferente que es la App nativa de la web pero es acostumbrarse. > > Muy contentos con el cambio estamos implantando más servicios cada día debido al buen hacer de la empresa. ----- ### "La plataforma que pone el mismo cariño en su producto que tu en el tuyo" — 5.0/5 > **Samuel** | *February 24, 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: La integración dentro de los procesos de empresa fue totalmente transparente. Tuvimos la asistencia en todo momento tanto in-situ como remoto. La interfaz es muy sencilla de implementar, administrar y utilizar. Todas las comunicaciones hacia el cliente o recibidas son personalizables 100%, lo que ayuda a la implementación de procesos automatizados. El servicio de atención al cliente es muy cercano y profesional. > > **Cons**: Lo único que se echa en falta en la APP móvil es la configuración de las notificaciones push en el dispositivo. > > Gracias a las personalizaciones de las notificaciones por correo electrónico, hemos sido capaces de implementar un sistema de notificación en tiempo real cada vez que recibimos una reserva, lo que nos permite organizar el trabajo en tiempo real. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1012086/covermanager?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1012086/covermanager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data