---
description: Learn more about CoverManager pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: CoverManager Pricing, Reviews & Features - Capterra Canada 2026
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# CoverManager

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> CoverManager is the leading CRM in hospitality, optimizing reservations, customer loyalty, and virtual queues for restaurants
> 
> Verdict: Rated **4.8/5** by 24 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses CoverManager?

CoverManager aims to attract restaurants, nightclubs, pubs, and hospitality chains looking to manage reservations, build customer loyalty, and optimize experiences, including smart virtual queues.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 24 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CoverManager

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, English, European Portuguese, French, Galician, Greek, Irish, Italian, Polish, Portuguese, Spanish
- **Available Countries**: Andorra, Argentina, Australia, Bolivia, Brazil, Chile, Colombia, Czechia, Ecuador, Falkland Islands, France, French Guiana, Germany, Gibraltar, Greece, Guatemala, Guyana, Italy, Mexico, Panama and 13 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customer Support Software
- Customizable Branding
- Delivery Tracking
- Event Management Software
- Event Scheduling
- Group Reservations
- Guest Experience Management
- Marketing Automation Software
- Mobile Access
- Online Booking
- Online Ordering
- Online Payments
- Order Management Software
- Order Tracking
- Payment Processing Software
- Promotions Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- SMS Messaging
- Social Media Integration
- Social Promotion
- Table Management
- Third-Party Integrations

## Integrations (36 total)

- Agora
- Amadeus
- Brevo
- CSI
- Camarero10
- Cheerfy
- Deliverect
- E-goi
- Facebook Apps and Tabs
- GetResponse
- Google Maps
- Gstock
- GuestXM
- HubSpot CRM
- Instagram

... and 21 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software)

## Related Categories

- [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software)
- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)
- [Hospitality Property Management Software](https://www.capterra.ca/directory/20031/hospitality-property-management/software)
- [Online Ordering Systems](https://www.capterra.ca/directory/32698/online-ordering/software)
- [Waitlist Management Software](https://www.capterra.ca/directory/31495/waitlist/software)

## Alternatives

1. [Restroworks](https://www.capterra.ca/software/142877/restroworks) — 4.9/5 (568 reviews)
2. [KickFin](https://www.capterra.ca/software/217029/kickfin) — 4.9/5 (117 reviews)
3. [Now Book It](https://www.capterra.ca/software/220182/now-book-it) — 4.9/5 (57 reviews)
4. [Toast POS](https://www.capterra.ca/software/136301/toast-pos) — 4.2/5 (549 reviews)
5. [SpotOn](https://www.capterra.ca/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)

## Reviews

### "Excellent customer service" — 5.0/5

> **Karen** | *February 23, 2023* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: The software is easy to implement. The additional features are very useful such as gift vouchers, api’s to databases, sms functions. The white label is very good.
> 
> **Cons**: The user interface is not pretty and can take a while to get used to. The dashboard can be hard to navigate sometimes and is not always intuitive. Some features are a little clumsy, such as viewing the source of reservations, from external providers. Ie when registering bookings that originate from concierge companies who we want to offer a commission at the end of the month.
> 
> Excellent response time from everyone, our account manager, our sales rep, the hospitality team, the accounts team. Very friendly and helpful people.

-----

### "La plataforma que pone el mismo cariño en su producto que tu en el tuyo" — 5.0/5

> **Samuel** | *February 24, 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: La integración dentro de los procesos de empresa fue totalmente transparente. Tuvimos la asistencia en todo momento tanto in-situ como remoto. La interfaz es muy sencilla de implementar, administrar y utilizar. Todas las comunicaciones hacia el cliente o recibidas son personalizables 100%, lo que ayuda a la implementación de procesos automatizados. El servicio de atención al cliente es muy cercano y profesional.
> 
> **Cons**: Lo único que se echa en falta en la APP móvil es la configuración de las notificaciones push en el dispositivo.
> 
> Gracias a las personalizaciones de las notificaciones por correo electrónico, hemos sido capaces de implementar un sistema de notificación en tiempo real cada vez que recibimos una reserva, lo que nos permite organizar el trabajo en tiempo real.

-----

### "Excelente herramienta para la gestion de reservas" — 5.0/5

> **Frank** | *March 13, 2023* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Desde el día uno fue una apuesta para cambiar la manera en la que gestionabamos las reservas en el restaurante, la asesoria y apoyo por parte de Fran Hebles ha sido siempre A1, nos ha guiado en todo para obtener lo que necesitamos en el momento y siempre en Pro a mejorar en todos los aspectos lo cual ha repercutido positivamente en el restaurante,  en general estamos bastante contentos hasta la fecha, es una herramienta fácil de usar y extremadamente útil si le sacas su máximo provecho,  además todo el equipo de covermanager ha sido siempre excelente.
> 
> **Cons**: Esto quizas es un poco "externo" a covermanager y a las funcionalidades de la herramienta, sin embargo, entra dentro de las facilidades que covermanager deberia dar como empresa en general, especialmente en estos momentos post pandemia en la que pasamos por situaciones económicas complicadas.Considero que deberia haber mayor flexibilidad en caso de que se retrasen algunas facturas, otras empresas y proveedores en hostelería han mostrado mucha mas flexibilidad en este asunto y se agradece muchísimo cuando lo hacen, especialmente si tenemos mucho tiempo trabajando juntos y confiando en la empresa y herramienta.

-----

### "La aplicación de referencia para gestión de reservas en restaurantes" — 5.0/5

> **Millán** | *March 9, 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Sus funcionalidades y lo mejor, el servicio.
> 
> **Cons**: En alguna ocasión, ha habido alguna pérdida de servicio parcial en funciones como la búsqueda de clientes, etc
> 
> Muy satisfactoria

-----

### "MENT by Óscar Calleja" — 5.0/5

> **maria** | *March 1, 2023* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Para nosotros es el sistema de reservas por excelencia, cumple todos nuestros requisitos y es muy fácil de utilizar.
> 
> **Cons**: Quizás lo único que hubiéramos necesitado es una formación muy completa a todo el equipo en la instalación, pero aun así es una herramienta muy intuitiva y si alguna vez tienes dudas sobre un proceso te responden en el mismo día.
> 
> No nos planteamos cambiar de sistema de reservas, cumple todo lo que buscamos, es más, vamos ampliando servicios con Cover Manager para tener todo el sistema WEB, SEO y software reservas gestionado por ellos. El servicio es muy bueno, y siempre están pendientes de lo que puedas necesitar.

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