--- description: Learn more about Momence pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Momence Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Virtual Event Software](/directory/32017/virtual-event/software) > [Momence](/software/1011898/ribbon) # Momence Canonical: https://www.capterra.ca/software/1011898/ribbon Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/1011898/ribbon?page=2) > Momence gives your gym or studio scheduling, communication, reporting, payment, and automation tools to save time \& increase revenue. > > Verdict: Rated **3.9/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Momence? Online Teachers, Instructors, Creatives, Studios, Gyms, and Fitness Clubs ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 76 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Momence ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: We offer four pricing tiers - Momence Light - Free plan - Access to all features except SMS messaging + 5% transaction fee per ticket. Momence Basic - $20/mo - Access to all features + SMS messaging + 1% transaction fee per ticket. Momence Pro - $60/mo - Access to all features + SMS messaging + zero transaction fees. Momence Custom - Custom Pricing - Access to all features + SMS messaging + zero transaction fees. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Spanish - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Activity Tracking - Alerts/Notifications - Appointment Management - Attendance Tracking Software - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database - Communication Management - Customizable Branding - Customizable Forms - Customizable Templates - Dues Management - Email Marketing Software - Event Management Software - Exercise Library - Fitness Plan - For Yoga/Pilates Studios - Live Streaming Software - Marketing Automation Software - Member Communication - Member Database - Member Directory - Member Portal - Member Types - Membership Management Software - Membership Renewals - Mobile Access - Mobile App - Online Booking - Online Payments - Online Registration - Payment Processing Software - Point of Sale (POS) - Real-time Scheduling - Recurring Appointments - Reminders - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Staff Management - Student Management - Team Management Software - Visitor Management Software - Website Integration ... and 6 more features ## Integrations (8 total) - ClassPass - PayPal - Shopify - Squarespace - Stripe - Webflow - Wix - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Virtual Event Software](https://www.capterra.ca/directory/32017/virtual-event/software) ## Related Categories - [Virtual Event Software](https://www.capterra.ca/directory/32017/virtual-event/software) - [Personal Trainer Software](https://www.capterra.ca/directory/30807/personal-trainer/software) - [Pilates Studio Software](https://www.capterra.ca/directory/30966/pilates-studio/software) - [Dance Studio Software](https://www.capterra.ca/directory/30542/dance-studio/software) - [Yoga Studio Management Software](https://www.capterra.ca/directory/30755/yoga-studio/software) ## Alternatives 1. [WellnessLiving](https://www.capterra.ca/software/145039/wellnessliving) — 4.4/5 (611 reviews) 2. [Vagaro](https://www.capterra.ca/software/153752/vagaro) — 4.7/5 (3636 reviews) 3. [Mindbody](https://www.capterra.ca/software/40229/mindbody) — 4.0/5 (2991 reviews) 4. [Daxko Operations](https://www.capterra.ca/software/148388/daxko-operations) — 4.5/5 (181 reviews) 5. [ClubRight](https://www.capterra.ca/software/160550/club-right) — 4.8/5 (187 reviews) ## Reviews ### "Customer service to be improved, but good interface" — 3.0/5 > **Amanda** | *August 10, 2025* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: I appreciated the image of the platform, the user interface, ease of use, and the booking experience. > > **Cons**: The customer service. It was slow, sometimes taking more than one week to resolve a situation. When I would ask questions through support, I was occasionally given false information resulting in a sales loss. ----- ### "Go with Mind Body Instead" — 2.0/5 > **Sarah-Jane** | *December 15, 2024* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: Easy to get a chat agent. It’s a bit less expensive than if you go with one of the more established small business software providers > > **Cons**: Chat agents are often very unfamiliar with the software so it takes a long time to get and answer. In the several times that my issue has been upgraded to the Email team. I’ve been told they would be in touch with within the next few hours. To date I’ve never heard from anyone on the email team. I’m not sure if it even exists. > > The reporting is terrible and for anyone running a business who needs to know their metrics this is not the software to buy. I own a small personal training gym and we are constantly trying to figure out workaround’s as I think the software must be designed for completely different businesses than the one I run. The reports are next to useless and there are so many metrics I am looking for that I cannot get access to. ----- ### "Focus on your people, while Momence covers the rest." — 5.0/5 > **Jena** | *March 24, 2025* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: My front desk team loves its ability to have anyone on my team communicate with clients and we can all see the history. This allows our team to streamline our efforts and the client feel well taken care of. They also appreciate how easy the POS is and the accuracy of payment processing. I also love its integration with META and Google for our Marketing efforts (Leads Funnels, Analytics, integrated forms, etc.) The Teachers love it for the Substitution feature, How it seamlessly integrates into their Google Calendars, and how they can verify the accuracy of their payroll. > > **Cons**: The bookkeeping function is not helpful because you don't really need all that transactional detail in your books. If you need to see where the revenue is coming from, you can just pull up the reports in Momence. > > The transition from Mindbody to Momence happened over 1 weekend transferring the data of over 20,000 customers. I was very impressed. I love how my team can use the customer support function instead of coming to me. And since converting, we have been able to hit all of our benchmarks. As a business owner, tools like this help our organization focus on creating high quality service and better customer care. ----- ### "Growing, developing company" — 4.0/5 > **Whitney** | *December 18, 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I love that they are actively developing it and constantly have new features available > > **Cons**: I recently had to downgrade due to change in my studio. What they promised me a few months ago ended up being incorrect by the time of my downgrade to the basic plan > > It is worth it if you're paying for it, but it became much more difficult to find value in it in the basic plan ----- ### "Good software, very poor support when it matters most." — 3.0/5 > **Chase** | *April 29, 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Fairly priced at $250/month for what it offers. The software is straightforward to learn and easy to navigate once you know the backend. Class booking works well, and the custom intake questions are genuinely useful for segmenting a diverse client base. As a site plugin it looks clean and professional. > > **Cons**: A payment capture failure caused transactions to appear successful at checkout while nothing was actually collected on the studio side — yet charges appeared on my clients’ end. My staff had no way of detecting this. I was sent around a support loop that lacked urgency, contacted by 10+ different agents with no continuity, and received no proactive communication for over a week. Once resolved, I was advised to re-approach clients for payment with no explanation of what went wrong. When I submitted a documented damage claim, the billing team offered fixed compensation, refused escalation, and closed the conversation. For a platform whose core function is processing payments, this fell significantly short. The external booking page also feels inconsistent with the rest of the site experience. This is not the first time I’ve encountered reliability issues with the platform. > > Momence works well day to day when things are running smoothly — the class management, custom questions, and backend navigation are solid. However, when a critical failure occurred it became clear the support infrastructure hasn’t kept pace with the platform’s growth. Small business owners depend on their software working reliably and on being taken care of when it doesn’t. On both counts, Momence fell short when it mattered most. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/1011898/ribbon?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1011898/ribbon) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data