--- description: Learn more about Microsoft Outlook pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.ca/software/1010311/microsoft-outlook Page: 1 / 99\ Next: [Next page](https://www.capterra.ca/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2453 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2453 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management Software ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.ca/software/202338/gmail) — 4.8/5 (13404 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17559 reviews) 3. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14078 reviews) 4. [Yahoo Mail](https://www.capterra.ca/software/1035225/yahoo-mail) — 4.2/5 (850 reviews) 5. [Mailchimp](https://www.capterra.ca/software/110228/mailchimp) — 4.5/5 (17603 reviews) ## Reviews ### "Solid email and calendar combo, a bit heavy" — 4.0/5 > **Harshul** | *April 10, 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Email and calendar in one app is the biggest win for me at work, no switching between tools. Scheduling meetings and finding free times with coworkers is easy and saves loads of time. Search works well, I can find old emails fast even when I only remember bits of text. Integration with Teams and OneDrive makes joining meetings and sharing files simple. Rules and filters help keep my inbox from getting out of control, I use them every day. Desktop client is powerful and the web version is good enough when I’m on another machine. > > **Cons**: Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes uses a lot of memory. UI feels cluttered, too many buttons and menus, new users at work get lost easily. Mobile app misses some desktop features and the layout can be confusing at times. Spam filter sometimes moves legit mail to junk so I have to check it often. Add‑ins can break after updates and troubleshooting usually needs IT help. Some advanced settings are hidden and takes time to find when you need to change them. > > I use Outlook every day at work and it’s central to how I get things done — email, calendar and meetings all tied together. It saves time scheduling and keeps my day organised, rules and folders do most of the heavy lifting. There are annoyances like slow startup, confusing menus and occasional mobile sync hiccups. When it works it really speeds up collaboration, especially with Teams links and OneDrive attachments. Support can be slow for tricky issues but usually company IT or online guides fix it. Overall it’s dependable and feature rich, just a bit heavy and sometimes fiddly ----- ### "Outlook: More than Just an Email Application" — 5.0/5 > **Brett** | *April 23, 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Outlook is fantastic for booking appointments, corresponding with clients and other coworkers effectively, filtering out spam emails and connected with my important tech stack so I can track my ever-growing list of projects. > > **Cons**: There were some minor bugs I have encountered that made my experience less than ideal at times. I've had calendar events not enter correctly even though I did everything right mechanically, for example. > > Overall, my experience with MS Outlook has been very positive. Communicating with customers and team members is easy and now that Outlook is connected with copilot, writing a proper email has never been easier. ----- ### "Solid comms and scheduling platform." — 4.0/5 > **Verified Reviewer** | *August 29, 2025* | Market Research Software | Recommendation rating: 9.0/10 > > **Pros**: Outlook is where I handle most of my daily tasks. I can write emails, add quick notes, and manage my calendar. The clean layout and adjustable density make it easy to fit on multiple screens. The Teams integration is also clutch and allows me to jump straight into a meeting from the email invite or notification. Search is solid, and having folders streamlines filing and retrieval. Also, I can set custom rules for filtering, send instructions, and OOO notices. > > **Cons**: I'd say, where it falls short is not being a true one-stop shop for admin-related tasks. Though is it true that the majority of routine tasks can be accomplished through the platform, there are still a few that require pivoting to other tools. A few integrations, leaning more on the HR-side of tasks, would push Outlook into the S-tier for sure. > > Overall, Outlook is here to stay. It's reliable, easy to work in, and gets the job done. I've used it throughout my entire professional career and don't foresee stopping any time soon. The capabilities and integrations make it genuinely powerful; though a little more admin depth would make it a complete hub. ----- ### "Take a moment to look in to Outlook\!" — 5.0/5 > **Joanne** | *December 13, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Dry easy to access and connect from a basically anywhere. I enjoy the spam filtering and the easy of use with this program. > > **Cons**: My Outlook does not auto log out u less I just haven’t found out how to do it. If I walk away from a server I sometimes forget to log out. > > It’s easy and simple to use. Decent email service. I really enjoy the rules I can apply to different folders. ----- ### "Microsoft Outlook - A necessity in today's office life" — 5.0/5 > **Manish** | *March 3, 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Outlook is the best tool to be used for Professional emailing. It's different features built specifically to support a work email make day to day office life really easy. > > **Cons**: I have faced multiple glitches with Microsoft Outlook since I have started using it. Sometimes I have to restart it just to sync my emails. > > My overall experience with Outlook has been okay. It is easy to integrate with many automation tools that I use and easy to get email alerts. Only thing throws me off my work is when I have problem syncing my emails in Outlook. ----- Page: 1 / 99\ Next: [Next page](https://www.capterra.ca/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data