--- description: Learn more about Microsoft Outlook pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.ca/software/1010311/microsoft-outlook Page: 1 / 100\ Next: [Next page](https://www.capterra.ca/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2479 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2479 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management Software ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.ca/software/202338/gmail) — 4.8/5 (13475 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17615 reviews) 3. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14114 reviews) 4. [Yahoo Mail](https://www.capterra.ca/software/1035225/yahoo-mail) — 4.2/5 (857 reviews) 5. [Mailchimp](https://www.capterra.ca/software/110228/mailchimp) — 4.5/5 (17642 reviews) ## Reviews ### "Outlook: Day-to-Day Business Review" — 5.0/5 > **Samm** | *June 15, 2026* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management. E-Mailing is a must in our workplace and helps to promote collaboration within the team. In addition, we utilize shared calendars which is a must to keeping the entire team in the loop. The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences. Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation. Outlook is easy to access and connects quite easily; we do not often experience bugs or issues and when we do, they are often repaired or fixed quickly. Microsoft applications, including Outlook, have strong security features which ensures great filtering of junk/spam e-mails and ensures cyber safety. > > **Cons**: When new employees join, they can sometimes find Outlook overwhelming because of the number of features. Furthermore, those with large mailboxes do experience performance issues, especially when searching for specific e-mails. The largest con would be that when Microsoft does perform updates, settings and workflows can often be change or be disrupted. For example: the new Outlook replaced Quick Parts with My Templates. While My Templates is a great feature, it does not function the same way Quick Parts does and therefore interrupted certain workflows within our business. > > Overall, Outlook is critical tool for our business as it provides reliable e-mail, calendar and contact management while supporting team collaboration through shared calendars. The customization options and accessibility allow our users to work in a way that best suits their needs. While generally dependable and secure, Outlook is a great way to ensure cyber security. The main challenge is the learning curve for new users and occasional performance issues with larger mailboxes. ----- ### "Outlook is my prefered mail client." — 3.0/5 > **Richard** | *June 8, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Outlook is a great mail client that helps me work my day to day emails and integrate a lot of other products within it. I use this daily to communicate with customers and internally. > > **Cons**: There is a lot of features in it, and it is very reliant on internal processes and things can be slow at times when you have a lot of mailboxes added to your profile. > > I ahve used this for over 20 years and its been very helful but a lot of changes happen frequently and end users really dont know about or how to work with the changes. ----- ### "Outlook helps me coordinate with others easily" — 3.0/5 > **Kelly** | *May 29, 2026* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: It's free, I find it easy to use and you can have offline access. Also the calendar is great for coordinating meetings and sharing with the team. I really like the sweep feature where you can get rid of a bunch of emails at once. > > **Cons**: The free version has ads and collects data so there's privacy concerns. I ran out of room once and didn't know it for awhile so I wasn't receiving emails. To get extra storage it's pricey. > > It has been ok. I wish I didn't have to pay for extra storage. I like that it integrates with Microsoft 365. ----- ### "Outlook: More than Just an Email Application" — 5.0/5 > **Brett** | *April 23, 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Outlook is fantastic for booking appointments, corresponding with clients and other coworkers effectively, filtering out spam emails and connected with my important tech stack so I can track my ever-growing list of projects. > > **Cons**: There were some minor bugs I have encountered that made my experience less than ideal at times. I've had calendar events not enter correctly even though I did everything right mechanically, for example. > > Overall, my experience with MS Outlook has been very positive. Communicating with customers and team members is easy and now that Outlook is connected with copilot, writing a proper email has never been easier. ----- ### "Solid email and calendar combo, a bit heavy" — 4.0/5 > **Harshul** | *April 10, 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Email and calendar in one app is the biggest win for me at work, no switching between tools. Scheduling meetings and finding free times with coworkers is easy and saves loads of time. Search works well, I can find old emails fast even when I only remember bits of text. Integration with Teams and OneDrive makes joining meetings and sharing files simple. Rules and filters help keep my inbox from getting out of control, I use them every day. Desktop client is powerful and the web version is good enough when I’m on another machine. > > **Cons**: Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes uses a lot of memory. UI feels cluttered, too many buttons and menus, new users at work get lost easily. Mobile app misses some desktop features and the layout can be confusing at times. Spam filter sometimes moves legit mail to junk so I have to check it often. Add‑ins can break after updates and troubleshooting usually needs IT help. Some advanced settings are hidden and takes time to find when you need to change them. > > I use Outlook every day at work and it’s central to how I get things done — email, calendar and meetings all tied together. It saves time scheduling and keeps my day organised, rules and folders do most of the heavy lifting. There are annoyances like slow startup, confusing menus and occasional mobile sync hiccups. When it works it really speeds up collaboration, especially with Teams links and OneDrive attachments. Support can be slow for tricky issues but usually company IT or online guides fix it. Overall it’s dependable and feature rich, just a bit heavy and sometimes fiddly ----- Page: 1 / 100\ Next: [Next page](https://www.capterra.ca/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data