--- description: Learn more about Microsoft Outlook pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.ca/software/1010311/microsoft-outlook Page: 1 / 98\ Next: [Next page](https://www.capterra.ca/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2426 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2426 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management Software ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.ca/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 4. [Yahoo Mail](https://www.capterra.ca/software/1035225/yahoo-mail) — 4.2/5 (846 reviews) 5. [Mailchimp](https://www.capterra.ca/software/110228/mailchimp) — 4.5/5 (17572 reviews) ## Reviews ### "Solid comms and scheduling platform." — 4.0/5 > **Verified Reviewer** | *August 29, 2025* | Market Research Software | Recommendation rating: 9.0/10 > > **Pros**: Outlook is where I handle most of my daily tasks. I can write emails, add quick notes, and manage my calendar. The clean layout and adjustable density make it easy to fit on multiple screens. The Teams integration is also clutch and allows me to jump straight into a meeting from the email invite or notification. Search is solid, and having folders streamlines filing and retrieval. Also, I can set custom rules for filtering, send instructions, and OOO notices. > > **Cons**: I'd say, where it falls short is not being a true one-stop shop for admin-related tasks. Though is it true that the majority of routine tasks can be accomplished through the platform, there are still a few that require pivoting to other tools. A few integrations, leaning more on the HR-side of tasks, would push Outlook into the S-tier for sure. > > Overall, Outlook is here to stay. It's reliable, easy to work in, and gets the job done. I've used it throughout my entire professional career and don't foresee stopping any time soon. The capabilities and integrations make it genuinely powerful; though a little more admin depth would make it a complete hub. ----- ### "Take a moment to look in to Outlook\!" — 5.0/5 > **Joanne** | *December 13, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Dry easy to access and connect from a basically anywhere. I enjoy the spam filtering and the easy of use with this program. > > **Cons**: My Outlook does not auto log out u less I just haven’t found out how to do it. If I walk away from a server I sometimes forget to log out. > > It’s easy and simple to use. Decent email service. I really enjoy the rules I can apply to different folders. ----- ### "MS Outlook for inbox management" — 4.0/5 > **Verified Reviewer** | *August 18, 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: High organization with folder systems which allows effective inbox management. Flexible inbox views. Extensive customization options. > > **Cons**: Messaged being archived after 2 years and removed from original folders, causing complications during search. Delays in receiving messages on laptop compared to cell phone. Not being able to attach files if the message isn't "popped out". ----- ### "Outlook is the best for dedicated email" — 4.0/5 > **Joshua** | *January 15, 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Microsoft Outlook is the original, least expensive and the best email. Gmail is more popular, but for simple work email you can’t beat Outlook. Best for work collaboration > > **Cons**: Gmail is better for personal use because it connects to all the other Google products. Outlook is mostly on its own > > I use Outlook at different job sites across the province and it feels familiar and seems to be faster and is easier to log in and just access messages than Gmail ----- ### "Acceptable tool as part of Microsoft tools" — 4.0/5 > **Parsa** | *August 21, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It goes smoothly and easily hand to hand with other Microsoft tools that are used daily, specially teams. Also really like the feature where it allows the add-ons. > > **Cons**: Not the best UI and I find it difficult to navigate or perform certain changes, specially in the calendar section. Also, sometimes has sync issues with TEAMS and does not properly get updated. > > Acceptable tool, specially as it comes as part of Microsoft tools package and is sort of inevitable for when a company is using the other tools such as Excel, Powerpoint, etc. ----- Page: 1 / 98\ Next: [Next page](https://www.capterra.ca/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data