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SutiHR
SutiHR Overview:
What Is SutiHR?
The end-to-end HR solution for businesses of all sizes. An intuitive user interface with mobile support that grows with your organization. SutiHR provides employee self-service & on-boarding, personnel, applicant tracking (ATS), integrated e-signature, time tracking, performance reviews, benefits, project tracking, and IT management. Its powerful reporting and analytics puts data at your fingertips. SutiHR makes employees happier while saving time and money.
Who Uses SutiHR?
All industry types.
Where can SutiHR be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 102 reviews
Reviews sentiment
Positive
84%
Neutral
12%
Negative
4%
Starting Price
US$4.00
Per User, Per Month
Free trial
About the vendor
- SutiSoft
- Founded in 2009
SutiHR support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
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Canada, Germany, India, United Kingdom, United States
Languages
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English
Features of SutiHR
Other great alternatives to SutiHR
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Top rated features
Employee Database
HR Management
Top rated features
Direct Deposit
Mobile Access
Top rated features
Reporting/Analytics
Training Administration
Top rated features
Direct Deposit
Payroll Reporting
Top rated features
Payroll Management
Payroll Reporting
Top rated features
Employee Database
HR Management
Top rated features
Direct Deposit
W-2 Preparation
Top rated features
Employee Database
Payroll Management
Top rated features
Onboarding Software
Self Service Portal
Capterra verified reviews for SutiHR
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Overall rating
Based on 102 reviews
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Verified Reviewer
Verified LinkedIn User
Chemicals, 11–50 Employees
Used the Software for: 1-5 months
"Great Platform for HR"
December 19, 2018
It has been a challenge for sure, to learn everything but it has help us a lot as well.
Pros:
This program is great, it has everything that HR department needs, from employee information, up to recruiting and onboarding.
Cons:
It is a bit hard to navigate. Can not jump from one thing to another. I wish we could add more fields under the personal information, if we required more information or details we need to create a task/form for employee to fill out.
Reviewer Source
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Paula
Executive Director in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
"Mixed feelings"
September 11, 2018
We are happy to have all of our HR information in one place, but still have not been able to fully utilize all the features for lack of instruction and information, as well as ongoing glitches that have not been fixed. While the support was very good initially, over time support has been harder to access and slower to respond. We have had several support tickets pending for several weeks or months, and still have a new hire that we have not been able to convert to an employee after more than a month.
Pros:
We love the look and feel of the interface. The dashboards are nicely organized. All of the features offered are exactly what we were looking for in an HR platform. We especially like the recruitment-to-onboarding, and the performance review features.
Cons:
The set up of the system is not user friendly and there are no written guidelines for setup. We have had to rely on Suti support to set things up, but we have found that we must know exactly what we are trying to accomplish. In other words, the system does things that we had not imagined, but we were not freely offered those features and set up until we specifically asked for information in those areas. Even then, the instruction received did not include best practices on how to use the features. For example, the recruitment feature is very powerful, but requires very specific steps to move to each new phase of the process. That information was not provided when the feature was set up and we have had to learn through trial and error instead of having a concise written procedure for how to access some of the information and move through the process. It is quite confusing. The same goes for the Benefits enrollment feature. Lastly, we were told that a time block feature would be added to the time management so that we could enter time as blocks of time worked rather than start and end times. That was originally scheduled for the end of 2017 and still has not happened.
Reviewer Source
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SutiSoft Response
September 17, 2018
Hi Paula, Thank you for your feedback! Customer feedback is very valuable as it helps us to evaluate our processes and make plans for improvement. We apologize for the frustration and confusion. As you mentioned, we are working on making it easier to access the help videos and guides. Currently we have a knowledge base filled with help articles: SutiHR Knowledge Base Please note that we also have Account Managers available for additional training if needed. You also mentioned about the ability to enter in the number of hours worked for the day. This feature has been added to the timesheets. We¿d be happy to setup a time discuss and review with you.
Laura
HR Specialist in Canada
Mechanical or Industrial Engineering, 501–1,000 Employees
Used the Software for: 1-5 months
"Review of Recruitment Tab"
October 11, 2019
I am primarily responsible for the Recruitment section of Suti so I do not have knowledge of the other options within Suit yet. My responses are solely based on the recruitment function.
Pros:
It seems to have a cloud based function to it however we are still getting the particulars of our version set-up, so although we are currently running into issues i believe that the navigation of the software will be smooth.
Cons:
Recruitment Function
1) Anytime we want to make changes to functions we have to call/email suti. It would be nice for one of our administrators to have that ability. (ie. changing the hiring managers selection in the requisition tab to allow two managers to be selected)
2) The formatting of the job requisitions and postings is very frustrating. I have been told that it is HTML compatible however the spacing, formatting etc. are all inconsistent and not easy to modify.
3) When posting to indeed, it would be nice if it actually linked up to our company indeed account.
Reviewer Source
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Lynda
Administrative assistant in Canada
Information Services, 201–500 Employees
Used the Software for: 6-12 months
"Nov 30, 2021.SutiHR.LS"
December 1, 2021
Pros:
Easy to use once a person gets a hand of it. Able go check birthday, anniversary, able to verify leaves from other staff.
Cons:
Not able to link to Medical insurance website or edit submissions
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Amy
Program Monitor in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
"Great product"
January 31, 2019
SutiHR is a great product to help keep track of time worked and earned time off. Wouldn’t want to switch to any other product.
Pros:
I love that everything is accessible from the home screen with just one click.
Cons:
I really do not have any complaints at this time.
Reviewer Source
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