15 years helping Canadian businesses
choose better software

What Is Square for Retail?

Square for Retail includes all the tools you need to run your retail business. With Square for Retail you can sell in-store and online seamlessly, with an easy-to-use point of sale, integrated payments, seamless online store, advanced inventory management, and powerful reporting. Offer contactless payments and in-store pickup, and manage all your orders. Integrated with Squares powerful ecosystem so you can customize your solution with everything from invoices to email marketing. Try it free!

Who Uses Square for Retail?

Whether you sell online or in store, Square for Retail can work for your retail business no matter your size or style.

Where can Square for Retail be deployed?

Cloud-based
On-premise

About the vendor

  • Square
  • Located in San Francisco, US
  • Founded in 2009

Square for Retail support

  • Phone Support
  • Chat

Countries available

Australia, Canada, France, Ireland, Japan and 3 others

Languages

English, French, Japanese, Spanish

Square for Retail pricing

Starting Price:

US$60.00/month
  • Yes, has free trial
  • Yes, has free version

Square for Retail has a free version and offers a free trial. Square for Retail paid version starts at US$60.00/month.

About the vendor

  • Square
  • Located in San Francisco, US
  • Founded in 2009

Square for Retail support

  • Phone Support
  • Chat

Countries available

Australia, Canada, France, Ireland, Japan and 3 others

Languages

English, French, Japanese, Spanish

Square for Retail videos and images

Square for Retail Software - 1
Square for Retail Software - 2
Square for Retail Software - 3
Square for Retail Software - 4
View 5 more
Square for Retail video
Square for Retail Software - 1
Square for Retail Software - 2
Square for Retail Software - 3
Square for Retail Software - 4

Features of Square for Retail

  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Backorder Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM Software
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customization
  • Delivery Management Software
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing Software
  • Employee Management
  • For Liquor Stores
  • For Retail
  • For iPad Devices
  • Gift Card Management
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Label Templates
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Payment Processing Software
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Purchase Order Management
  • Real Time Data
  • Receipt Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Supplier Management
  • Touch Screen
  • Transaction Management
  • eCommerce Management

Alternatives to Square for Retail

From payments to credit to fraud protection, PayPal Commerce Platform helps you meet your customers where they are.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
Allows businesses to accept payments without having to pay the processing fee.
Cloud-based secure digital wallet application designed for processing payments, track sales, share offers, and more
Toast is an all-in-one POS and restaurant management system built to improve efficiency and dramatically cut costs.
QuickBooks Point of Sale is an all-in-one solution with the software, hardware and payment service you need to sell online and in-store
Love the job, hate the paperwork? Keep client files organized and admin work automated so you can spend more time caring for clients. Learn more about ClinicSense
Get paid faster when you send free professional, customizable invoices that make it easy for customers to pay.
Epos Now help businesses speed up their services and increase profits by providing innovative, customisable payment and till systems. Learn more about Epos Now

Reviews of Square for Retail

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.4
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Chase
Chase
IT Sales in US
Verified LinkedIn User
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great for entrepreneurs

5.0 4 years ago

Comments: It is very easy to use and convenient for my customers

Pros:

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

Cons:

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Janet
Owner in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Point of sale system

5.0 3 years ago

Comments: Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

Pros:

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

Cons:

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

Alternatives Considered: Shopify

Reasons for Choosing Square for Retail: Terrible customer service, terrible app and so many issues with their credit card equipment going down.

Switched From: Lightspeed Retail

Reasons for Switching to Square for Retail: Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.

Laly Noya
CEO in US
Cosmetics, Self Employed
Used the Software for: 2+ years
Reviewer Source

Square for Retail

5.0 3 days ago New

Comments: Since using Square for Retail my business has been running efficiently. Also, my customers are able to purchase without any hassle.

Pros:

I love using Square for Retail software. This software makes it easier for my customers to shop.

Cons:

I don’t dislike anything about using this software.

Melanie
Business Owner in US
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

They Allow Fraud and Theft

1.0 3 years ago

Comments: Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
Absolute fraud.

Pros:

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

Cons:

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Heather
Order Management III in US
Automotive, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy, Fast and Convenient, User Friendly!

5.0 3 months ago

Comments: Overall, this is a good program to use when you need convenience. When using square, in this day and age, fast, easy and quick are what is needed in today's society, and this program comes to the rescue. It is a great product, and I would recommend it to anyone that needs to buy / sell and get paid fast!

Pros:

This seems like the best program for small businesses. The program offers a very low credit card fee of 2.6%, from what I have noticed. The program also offers SKU and GTIN codes to be scanned successfully. You can have unlimited items in your inventory which makes this convenient for the user and the customer, especially when you can do next day transfers as well!

Cons:

Square does not work on Android platforms for the Free or Retail Plus versions. But it does on the Square POS version. Only thing, if you do not have the physical card, it seems to have a higher transaction fee rate.