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What Is LogicalDOC?
LogicalDOC helps any kind of organizations all around the world to gain control over document management, with particular focus on fast content retrieval and business process automation. Our solution enables your team to create, co-author, and coordinate any amount of documents. With LogicalDOC you will increase collaboration and productivity via next-generation web interface, integration into Microsoft Office and Outlook, and automatic import from your shared folders.
Who Uses LogicalDOC?
Thanks to its flexibility LogicalDOC can adapt to various needs. Our clients are very different from each other, there are banks, healthcare, mechanical industries and medium-sized municipalities.
Where can LogicalDOC be deployed?
About the vendor
- LogicalDOC
- Located in Carpi, Italy
- Founded in 2006
LogicalDOC support
- Chat
LogicalDOC pricing
Starting Price:
- Yes, has free trial
- No free version
LogicalDOC does not have a free version but does offer a free trial.
get a free trialAbout the vendor
- LogicalDOC
- Located in Carpi, Italy
- Founded in 2006
LogicalDOC support
- Chat
LogicalDOC videos and images
Features of LogicalDOC
Reviews of LogicalDOC
Enterprise Document System at an Affordable Cost
Pros:
This is a very strong Enterprise document management solution that you can get at an affordable cost. The GUI is very easy to use and understand, the integration with Outlook and other Office products makes using the system quick and easy. From an IT standpoint, it uses minimal resources and has a small foot print.
Cons:
I least like that the support team is based in Italy, it makes working out issues some what challenging however - the hours that they are available they are quick to respond and very knowledgeable.
Manage and Automate Document Workflows with LogicalDOC
Comments: Overall, we had a good experience with LogicalDOC. It is a powerful document management system that provides all the features we need to store, manage and share documents. The search and sorting functions are great, and the document versioning feature is a real plus. The lack of customization options is the only drawback we found.
Pros:
LogicalDOC is a powerful document management system that has been a great help to our team. We have been using it for a while now and have found it to be intuitive to use, with an easy to navigate UI and a host of features that make it easy to store, manage and share documents. The search and sorting functions are very useful and it makes it easy to find the documents we need. The document versioning feature is also great for tracking changes over time.
Cons:
One downside of LogicalDOC is the lack of customization options. Often we find that the default settings do not quite fit our needs and there is no easy way to change them.
Not really satisfied with the customer support level
Comments: Have not been able to fully utilize the system. Not really satisfied with the customer support.
Pros:
Electronic archive with meta-data registry
Cons:
Customer support is almost close to none. For deploying updates, we were required by the support team to pay a specific support fee. For a user that has a valid subscription, this is a bit outrageous.
LogicalDOC Response
2 years ago
Hi Baasandor, sorry for your experience but the support service extents are quite clear and well described here: https://www.logicaldoc.us/en-us/software-maintenance-terms-and-conditions Basically, the support service can be engaged for error correction only. Update packages are available for free of course and automatically installed. Assistance to apply them and fine tune your system after each update to ensure everything is working properly is offered as professional service.
Scalable and highly collaborative DMS solution.
Comments: With Logical DOC I was able to share documents with my co-workers, document modifications, annotate references, verify versioning, and ensure company regulatory compliance safely and perpetually.
Pros:
Logical DOC brings together the essential functionalities to comply with the regulations required by ISOs and ensure efficient document management. Collaboration, management, security and integration. The graphical interface allows to quickly intuit the tools and take advantage of the integrations between them.
Cons:
Assembling and maintaining the different technologies integrated into the solutions can be a problem. It is based on 3rd party solutions that require, in some cases to validate the operation with updates
LogicalDOC
Comments: We reviewed several competing Document Management Systems and decided to implement LogicalDOC. Their pricing fit into out budget great as we are a non-profit. The flexibility of LogicalDOC allowed us to utilize LogicalDOC as an enhancement to other system capabilities. From meta-data fields, calendar scheduling, workflow, stability, to many updates and improvements regularly, this product is well worth our investment.
Pros:
Cost per user very reasonable, stable web platform, access security features, extensive file extension recognition.
Cons:
Built-in Preview needs some improvement