FunctionFox Reviews

Two decades with Function Fox

Pros:

As a one-person PR shop, knowing that I can quickly and easily create projects, track my time and do my monthly invoicing in one spot is invaluable and I don't miss billing any of my most valuable resource - my time!

Cons:

After two decades, Function Fox features everything I need!

Nothing in life is perfect... But FunctionFox is pretty darn close

Comments: Before, we had to collect time per client, project and task manually from consultants every week. And then compile those time reports into a collective spreadsheet. It was like pulling teeth. But with FunctionFox, all we need to do is simply track time for users in the platform, and then export a .csv spreadsheet. It's ridiculously simple and easy – and we love it.

Pros:

What we like most about FunctionFox is the ease of use. It's user-friendly, pretty self-explanatory, and it has a ton of features that would come in handy for a variety of businesses. For us, specifically, time tracking by project, task and client are super important because that's how we report our time to our clients. Prior to FunctionFox, this was a daunting task and caused many stress headaches. Now, it's simple, quick and painless.

Cons:

There's nothing we liked least, per se. There is a feature we wanted but wasn't exactly available. When we have a certain number of hours to use per a monthly retainer, we sometimes carry over unused hours on that retainer to the next month. There was no way to track those hours as they add up, yet not go over a certain limit.

Streamlining Your Workflow with FunctionFox All-in-One Project Management Solution

Comments: FunctionFox has greatly improved my business's workflow and financial stability. Its stopwatch feature has allowed me to accurately track the time spent on each job, which has helped me to more accurately estimate jobs and bill clients. This feature alone has paid for the cost of the software and has brought more financial stability to my small business. Additionally, the new rebranded user interface is intuitive and easy to navigate. Overall, I highly recommend FunctionFox for its time tracking capabilities and its ability to keep my business organized.

Pros:

Function Fox offers a variety of time tracking methods, which provides designers with the flexibility to choose the method that works best for them. Although we have not fully utilized all the features, the Gantt charts are particularly useful for planning and adjusting project schedules. The software is user-friendly, and I did not have to spend time training my designers on how to use it. Function Fox also provides one-to-one live tutorials, which is a great feature for new users. Despite we are planning to hire a project manager soon, Function Fox has been a great tool for managing our projects and schedules\''

Cons:

While FunctionFox is a great tool for time tracking, I have found that the backend organization of clients and projects can be confusing and difficult to navigate. Additionally, the integration options for communication with other software are limited and not user-friendly to set up. Also, updates and new features have to be added to your account by a FunctionFox representative, which can be time-consuming. Overall, the time tracking capabilities of the software are great, but the backend organization and integration options could be improved.

Excellent product, works well, does what we need

Comments: What a great product, it's simple, it works well, and has never failed to do what we need. The sales and onboarding process was done very well and I felt taken-care of the entire time. I highly recommend this for time-tracking.

Pros:

I love the level of detail I can drill-down to with timekeeping. Once we set up our project templates and task list template, creating new projects was a breeze. Time tracking takes a couple clicks and the records everything we need to know to bill clients and run payroll. It's not overly-complicated either. It's simple and it does exactly what it needs to do.

Cons:

Everything is so malleable within the system, so anything that annoyed me about the program I have been able to change - I love everything about it, I have no complaints!

Alternatives Considered: Time Tracker, TimeSolv and BigTime

Reasons for Choosing FunctionFox: Quickbooks Time used to be a product called t-sheets and it was amazing. Then Intuit got ahold of it and ruined it like they do. It stopped doing what we needed and started trying (and failing) to do a bunch of fancy integrations instead, so we had to find another solution.

Switched From: QuickBooks Time

Reasons for Switching to FunctionFox: I have practice management software for project tracking and invoicing for the different kinds of projects we work. Because we work multiple types of projects, we needed a time-tracking solution separate from those project management software. FunctionFox lets us track all the details we need and doesn't have to be inside any other software.

Feedback regarding Function Fox

Comments: I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly. The samples and tutorials were great and made the learning process kinda fun.
FunctionFox's support team are exceptional at responding to our questions and reply promptly with detailed user friendly instruction on how to take full advantage of the powerful tools and functionality. Deciding to use FunctionFox in our face paced graphic design company was a great decision. It helps us spend more time on being creative and less time retyping project names, task names, design rates etc.

Pros:

The software is designed with the creative industry in mind. You can set up project names, common tasks with specific hourly rates. When it comes time invoice a project I no longer have to request time sheets from staff. I just log in to the software, select the project name within the appropriate dates and all of the information that I need is presented quickly and efficiently which makes invoicing easy.

Cons:

I can honestly say that I cannot find anything wrong with this software.

Alternatives Considered: monday.com

Reasons for Switching to FunctionFox: We chose FunctionFox because it was originally designed for an advertising agency so it was a perfect fit for our graphic design company. Much like an advertising agency, we handle multiple details and aspects of a project. FunctionFox software helps to keep a birds eye view on project details, project costs and scheduling. It just seemed like the best choice for our company.

Great Product Great Staff

Comments: My experience with function fox has been great. I've found the support from the company very responsive and the product

Pros:

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn't recommend it more.

Cons:

I wish the invoice ad report side was a bit more customizable but a very minor comment.

Alternatives Considered: Harvest and Basecamp

Reasons for Switching to FunctionFox: It had everything I was looking for in the most simple way possible.

User Review

Pros:

Like the Category Calendar view the best to gain a quick reference of the overall picture of tasks for a given month.

Cons:

Under the To Do List, would prefer to see the Upcoming Actions in order with the next one coming due. Scrolling to the bottom to see the next action(s) due is annoying.

Alternatives Considered: monday.com and ClickUp

Reasons for Switching to FunctionFox: Ease of use and implementation. Excellent customer support to assist setup and learning process. Pricing per user for features and functions agreeable.

Using FunctionFox in a small college marketing department

Pros:

I love how much functionality and detail I get with FunctionFox. It has enabled workflow and increased our productivity and brand consistency so we can prioritize the most strategic, outcome-oriented projects. I love that campus users all go to a single link to request work. I cannot imagine going back to an email-based request process or a lower functioning project management system.

Cons:

The learning curve was high and hard for some. The dashboard is not as intuitive in some places as we would like.

FunctionFox - Simply the best!

Comments: I absolutely love FUnctionFox - and insist my clients do too. Not a hard sell.

Pros:

For more than 20 years, I have been recommending this product to all my professional services clients, small businesses - who need to track & bill out their time. Interior designers, architects, all manner of professional consultants. They all rave about its simplicity and ease of use, the stability of the platform, the almost instant response from support, should you ever need it. And support will actually call you!! Imagine that a live voice. As an accountant, I prefer the fact it is not integrated with accounting or billing package - nice to keep employees/consultants away from critical accounting data and - integrated time billing packages take a LOT of housekeeping and can be very confusing for front line managers. Very simple export data to excel, make manual notes/edits - /pdf attach reports as necessary. VERY simple and visual project management love it.

Cons:

As I use Timefox with multiple clients, would be great to customize the screen display with different COLOURS and/or have the company name on every screen display. Minor detail.

Project Management from a Virtual Assistant standpoint

Pros:

How it links with projects in your PM. Each time I went in to record time it wasn't necessary to do data entry

Cons:

In order for it to link to a project you need to do a sink process.

Design Resource Tool

Comments: Outstanding product!

Pros:

I started using this product about 15 years ago. It is a great tool for tracking projects, time, sales dollars vs. time spent per account and many other measurables. It is the best tool I have found that allows Design and sales management to objectively measure the return on design resources spent. The data collected has been immensely helpful to management, and this is the 4th organization that I have introduced to the tool!

Cons:

None! Very easy to implement and use, for graphics and structure.

Powerful and works well

Comments: I went from manually compiling labor from paper timecards, which was difficult for me to keep on top of and employees didn't do as good a job as they should have with their timecards. Switching to FunctionFox instantly brought an about face. The monthly cost is more than offset by the time I save in the office, not to mention all the things that were not getting billed on the old system. I can't recommend it enough, even for very small businesses. The system is very powerful, but I just use the basic features.

Pros:

The software has finally freed me from the nightmare that is paper timecards. It's much easier to track labor hours and details on projects.

Cons:

It's not always intuitive to find and use features that I don't regularly use, but if I get stuck, the support is always very good and they are quick to answer the phone.

FunctionFox is a vital tool to accurately track expenses so you get paid for all you do.

Comments: We have used FunctionFox for over 12 years, so that basically says it all. As a company, they have always been responsive to suggestions to better the product and have taken feedback when something isn't quite right, and implemented change or fixes in a timely fashion.

Pros:

The time tracking and various reporting and organizing features are vital in making sure we invoice accurately for the work we do.

Cons:

The only con is filling out this survey, as it requires me to provide a con for a product that I have no complaints about, and to require it to be a certain length in order to submit!

Effective timekeeping for an agency of eight

Pros:

The automatic timer is a real plus for most of our staff. The reports function is very robust and affords analysis 8 ways from Sunday. Its daily time entry/timekeeping simplicity has curbed many of our staff's bad habit of waiting until the end of the month to enter time based only on notes and emails. This means greater accuracy, more timely billing options and faster cashflow. Plus our account managers can gather and configure their own reporting for their clients without involving our administrator. Perhaps best of all is Function Fox's lightning fast support and customer service. Best in the business from the tech support perspective and the knowledgeable assistance from our sales rep.

Cons:

The only drawback is that it cannot be integrated, or the data cannot be exported, into several of the popular accounting apps. We handle that manually which takes a few extra strokes to generate billing, but the other advantages far outweigh that shortcoming.

Love the task assignment feature.

Comments: We love the features of FunctionFox. The program has worked flawlessly since we got it, and on the rare occasion we got stuck on a feature, their staff was very knowledgeable and helpful.

Pros:

The best thing about this program is that you can assign tasks to individual employees. This allows for better tracking of project time, and the mobile app gives you the option to do that even if you aren’t in the office. The ability to create an unlimited number of clients and projects is an even greater bonus. The emailing of tasks also helps greatly with time management.

Cons:

As we only needed it for time tracking, we haven’t encountered any negative things to say about this project. There are more features that we just don’t need, so perhaps slim lining the program would be helpful to make it more sleek-looking.

Super Simple CRM Solution

Pros:

We love this software, it's quick, easy and very cost effective. We easily input our data into it, the fields are all editable so is bespoke to us. We haven't had to ask for much support as the software is so easy to use, but when we did the help was fast, helpful and friendly. Function Fox has made the studio run far more efficiently, team members can book jobs in quickly and time sheets are super fast. The retainer option has been really useful too, we can also report on staff productivity and ensure timesheets are being filled out.

Cons:

Having worked with the software for a few months I cannot find any flaws with it, we researched many CRM software solutions and most were too expensive or too complex for our needs, Function Fox gives us the option to have a basic CRM system with add-ons available if we want to expand features.

FunctionFox Keeps Project Management for Creative Teams Simple

Comments: We have used FunctionFox for time and expense tracking for over 15 years. I am an early adopter and have been blown away by their consistent customer service. Their team of great people support this solid product.

Pros:

Great UI, very intuitive for designers and account people. Timesheets are painless and now our expenses don’t slip through the cracks. Absolutely pays for itself. Everything an ad agency or design firm needs!

Cons:

Can’t think of anything. Whenever there was an issue, they have listened to our suggests and continue to improve the product.

Use FunctionFox and Make Life Easier

Pros:

As an Account Manager/Office Manager I can't imagine how I would get through my day without FunctionFox. I use the action function weekly to prepare for our Monday traffic meetings and keep this up-to-date throughout the week, so I always know the status of my client projects. Running reports for monthly billing and using the invoicing tool has saved hours of time! The ability to run current client reports as well as reports from archived jobs allows me to see how time was spent, capturing billable time and expenses, and is also a great tool in preparing estimates. As easy as it is to use, if you do need help, the customer service at FunctionFox is unbeatable! Signing up for FunctionFox is one decision you absolutely won't regret.

Cons:

Really there is nothing I don't like about FunctionFox it's a great product and fulfills the requirements I use it for.

Helps to Manage Time Spent on Client Projects

Comments: When dealing with clients and billing them, this is a great product. It's reasonably priced, easy to use and improves our billing, which helps not only our company, but gives our clients the assurance that we are billing appropriately and accurately.

Pros:

This product keeps track of all of my notes on my clients' projects. This helps to ensure that my billing is accurate.

Cons:

This product is not accessible when the internet is down. It would be great to have a resident version on my computer when internet is out.

Office Manager has 100% positive review

Pros:

As a company we like how easy the program is to use, both for time tracking projects, and for tracking payroll. If we encounter a problem anywhere while using this system (for example changes in billing rates) we contact customer support and help is offered right away.

Cons:

As a company we have experienced no negative issues while using this software. We have used the software for 3 years now and are very happy.

I have been using FunctionFox for over 10 years and it's made me a better Producer!

Pros:

FunctionFox is easy to use, very intuitive and is a real time-saver. I especially like all the reports I can run. The "Action Report" in particular has made our weekly Traffic Meetings more efficient, with everyone starting the week on the same page.

Cons:

It would be great to be able to generate Purchase Orders. Also, it would be helpful, and more efficient, if you could upload more than one file at a time to Flink.

Great PM resource for small team

Pros:

This system is perfect for small teams to track all of their projects, create schedules, and run status reports!

Cons:

They recently made an update and removed a key feature for our team. There is a feature called Flink where we were able to send emails regarding the project to anyone. Since the entire department doesnt have access this was a fantastic feature that was taken away and they definitely need to bring it back. Our files our too large to upload to the system so for our teams use not having that easy email feature causes more work.

Function helped me increase my monthly billings by 25%.

Comments: The support has been outstanding and someone quickly responds to questions and offers personalized help.
They have built a great team and it is a joy to work with them

Pros:

The site is easy to use, and after a couple of months, it cut my billing time down to a couple of hours. The ability to quickly show a client a list of billing actives listed by date, demonstates how the time was spent and has emilinated billing adjustments.

Cons:

Like any new system it took a short period of adjustment, but the learning curve is minimal. I have not had any negatives .

Best time tracking software by far!

Comments: Better quoting and invoicing, less time lost.

Pros:

Super easy to use. You just start using it, simple. Great reporting features.

Cons:

CEO desktop provides a great snapshot of all customers and project status.

Function Fox Review

Comments: As a newly hired Production Supervisor I was on the hunt for scheduling software to meet the needs of a growing design department. After reviewing dozens of options I decided on Function Fox and our entire team is LOVING it!
Shane Sihota, our FF Account Manager is a gem! I cannot speak highly enough about Shane and the entire experience. Any questions I have are answered quickly and Shane always jumps at any opportunity to make MY day easier! This day in age, it's almost surprising to come across someone so upbeat and positive!
I've recommended FF to everyone I know in a Project Management roll. FF far exceeds other software options. The capabilities are robust but the interface is clean and user-friendly. As new designers join our team I'm able to get them setup and trained within a day. The personal "To-Do" lists are incredibly effective in managing everyone's daily schedule. We went from chaos to controlled organization in a couple of weeks!

Pros:

Interface, capabilities, options for customization, user-friendly (particularly the "to-do" lists)

Cons:

The ONLY "complaint" I have is that it's not super clear where to click to customize the "To-Do" list. Once Shane pointed it out, we're all clear.