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FunctionFox Reviews

4.5 (184) Write a Review! Canada Local product

About FunctionFox

FunctionFox provides simple yet powerful project management tools that allow you to keep multiple projects on track. Try a free demo.

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Pros:

Easy setup of new clients, projects, tasks and hourly rates. Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices.

Cons:

User interface is confusing for most new users. A lot of the information shows on the lower half of the screen which is non-intuitive and creates confusion.

FunctionFox ratings

Average score

Ease of Use
4.4
Customer Service
4.8
Features
4.3
Value for Money
4.4

Likelihood to recommend

8.6/10

FunctionFox has an overall rating of 4.5 out 5 stars based on 184 user reviews on Capterra.

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Filter reviews (184)

Travis
Travis
Director of Business Development in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great Software to keep track of hours and projects

5.0 5 years ago

Pros:

We have used this program for a few years now and have found it very easy to track progress on projects, log hours, and make sure that our office is running as efficiently as possible. This has been a great investment for us!

Cons:

It took some time to get familiar with how to use the software. Adding gantt charts for project planning would be great, but overall this program fits our needs quite well.

Lynn
Business Operations Coordinator in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

User Review

4.0 8 months ago

Pros:

Like the Category Calendar view the best to gain a quick reference of the overall picture of tasks for a given month.

Cons:

Under the To Do List, would prefer to see the Upcoming Actions in order with the next one coming due. Scrolling to the bottom to see the next action(s) due is annoying.

Alternatives Considered: monday.com and ClickUp

Reasons for Switching to FunctionFox: Ease of use and implementation. Excellent customer support to assist setup and learning process. Pricing per user for features and functions agreeable.

FunctionFox Response

8 months ago

Thanks for your kind comments Lynn. Are you from Chicago? We have a few Lynn P's using FunctionFox and we'd love to chat with you about the to do list actions. Thanks for your review & Feedback.

Katie
Chief of Staff in
Marketing & Advertising, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

DTE Review

5.0 last month New

Comments: My experience has been great and that is attributed to the service provided by [sensitive content hidden].

Pros:

The customer service has been outstanding. [sensitive content hidden] have been incredibly responsive and helpful which is greatly appreciated.

Cons:

Nothing comes to mind. If anything what I like least about this process is that my team doesn't adopt using it fast enough. Implementing change in culture often takes time as does new habits associated with entering time. It's been a slow process for everyone to adopt but it will only improve our efficiencies and work life balance once everyone is using it as they should.

FunctionFox Response

4 weeks ago

Katie - thanks so much for your outstanding review. We've popped a little something in the mail for you as a little thanks. :)

Sarfaraz
Sarfaraz
SEO Manager in India
Verified LinkedIn User
E-Learning, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamlining Your Workflow with FunctionFox All-in-One Project Management Solution

3.0 2 months ago

Comments: FunctionFox has greatly improved my business's workflow and financial stability. Its stopwatch feature has allowed me to accurately track the time spent on each job, which has helped me to more accurately estimate jobs and bill clients. This feature alone has paid for the cost of the software and has brought more financial stability to my small business. Additionally, the new rebranded user interface is intuitive and easy to navigate. Overall, I highly recommend FunctionFox for its time tracking capabilities and its ability to keep my business organized.

Pros:

Function Fox offers a variety of time tracking methods, which provides designers with the flexibility to choose the method that works best for them. Although we have not fully utilized all the features, the Gantt charts are particularly useful for planning and adjusting project schedules. The software is user-friendly, and I did not have to spend time training my designers on how to use it. Function Fox also provides one-to-one live tutorials, which is a great feature for new users. Despite we are planning to hire a project manager soon, Function Fox has been a great tool for managing our projects and schedules\''

Cons:

While FunctionFox is a great tool for time tracking, I have found that the backend organization of clients and projects can be confusing and difficult to navigate. Additionally, the integration options for communication with other software are limited and not user-friendly to set up. Also, updates and new features have to be added to your account by a FunctionFox representative, which can be time-consuming. Overall, the time tracking capabilities of the software are great, but the backend organization and integration options could be improved.

FunctionFox Response

2 months ago

Hi Sarfaraz. Thanks for your detailed review. Could you kindly provide us with your mailing address - we'd love to send you a little thank you in the mail. With gratitude.

Suzanne
Owner in Canada
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

FunctionFox - Simply the best!

5.0 2 months ago

Comments: I absolutely love FUnctionFox - and insist my clients do too. Not a hard sell.

Pros:

For more than 20 years, I have been recommending this product to all my professional services clients, small businesses - who need to track & bill out their time. Interior designers, architects, all manner of professional consultants. They all rave about its simplicity and ease of use, the stability of the platform, the almost instant response from support, should you ever need it. And support will actually call you!! Imagine that a live voice. As an accountant, I prefer the fact it is not integrated with accounting or billing package - nice to keep employees/consultants away from critical accounting data and - integrated time billing packages take a LOT of housekeeping and can be very confusing for front line managers. Very simple export data to excel, make manual notes/edits - /pdf attach reports as necessary. VERY simple and visual project management love it.

Cons:

As I use Timefox with multiple clients, would be great to customize the screen display with different COLOURS and/or have the company name on every screen display. Minor detail.

Carter
Carter
Marketing Manager in US
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Professional Time Tracking in a Straight-Forward App

4.0 4 years ago

Comments: FunctionFox is a great tool for tracking time. It allows you to have several users tracking time under projects and tasks, so you can see how your team is using their time. From an agency standpoint, it allowed us to accurately account for our time with clients and realistically price our services. It had integration limitations and was not as flexible as we needed it to be, but for many, it is likely the right tool.

Pros:

FunctionFox allows you to set up different account and projects within those accounts to help separate your time into tasks and items of your own choosing. For a marketing agency, this type of tool is essential. Function Fox offers a pretty easy to use system with several features to help make your time tracking experience easier and more accurate.

Cons:

We ultimately moved away from FunctionFox because it was not able to integrate into our billing software. We also needed a tool that would be double as a task manager.

Margaret
Office Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Service is worth its price in gold

5.0 last month New

Comments: Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Pros:

Easy, accessible, and allows us to manage the billable and nonbillable hours for our agency in a snap.

Cons:

Just our lack of knowledge of what else could serve our agency better, but we are learning!

FunctionFox Response

last month

Thanks for your kind comments Margaret - we truly appreciate it and your ongoing support.

Devesh
Full Stack Developer in India
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

FunctionFox makes it simple to handle projects, track time, and remain organised with a number .

5.0 last month New

Comments: The excellent project administration tool FunctionFox is perfect for artistic teams. It is a useful tool for any team seeking to increase efficiency and organisation due to its time recording and reporting features, project management skills, and invoicing system.

Pros:

Due to FunctionFox's extensive customizability, users can modify the programme to meet their unique requirements. The programme provides a wide range of templates a

Cons:

Some users have occasionally reported bugs or glitches, but the FunctionFox staff is prompt in discussing and resolving these problems.

FunctionFox Response

last month

Thanks so much for your great review Devesh. Are you the same Devesh that lives in Chicago? I'd like to send you a little thank you review gift. Please confirm your address to [email protected]

Adam
Adam
Sr. Technologist & Project Manager in Canada
Verified LinkedIn User
Architecture & Planning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Powerful time and project tracking features

4.0 2 weeks ago New

Comments: universal aggregate timeslip entries by project/client across all employees is amazing. the generated reports are powerful. I am very pleased with Function Fox!

Pros:

the deployment of FunctionFox in our office was the quickest seamless deployment i have every had for any SAS

Cons:

cryptic way that project tasks as found. User has to go into projects tab to find the global project tasks. The "Project>Manage" Tab only allows end user to see one project at a time. i would have expected to see all projects.

FunctionFox Response

2 weeks ago

Hi Adam, Thanks for taking the time to provide this review. I'd love to send you a little something in the mail. Is this the same Adam B from Vernon, BC? With Gratitude Corina

James
Office Administrator in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great software for our needs

5.0 last month New

Comments: very positive. They have great and friendly customer service too!

Pros:

It has quite robust reporting options, which helps us keep track of hours on projects.

Cons:

It takes some getting used to, there are a lot of features and it's a little tough to find them all at first

FunctionFox Response

last month

Thanks so much for your kind review James! We truly appreciate it.

Meredith
Director of Operations in US
Graphic Design Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

It won't make you lunch, but it does everything else.

4.0 2 years ago

Comments: We use Function Fox to keep track of our team's time and to quote future projects. The reporting gives us insight into areas we need to improve or quote differently. The system provides us with a big picture view of our workload along with the granular data for digging into the details. So far, I haven't found anything it cannot do, except make me lunch. :) To make the most of the software, I think it's wise to have a dedicated project manager on staff, although our designers embraced it fairly quickly and enter their own actions and other data.

Pros:

Function Fox provides several ways to track time, so designers have their choice of methods. Even though we don't use it like we should (we're hiring a project manager soon), the Gantt charts are awesome for planning out a project and adjusting schedules as needed. I don't have to train my designers how to use it; Function Fox provides one-to-one live tutorials.

Cons:

The user interface is not as user-friendly or aesthetically pleasing as some of the other products.

Brenda
Architect in US
Architecture & Planning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

FunctionFox for Architects

5.0 5 years ago

Comments: My billing is generally by the hour, and so the "timer" feature is extremely helpful when working on multiple projects in a day. I also like that I can set up email reminders if I forget to fill out my timesheet.

Pros:

I have a small but growing architecture practice. I tried several project management and timekeeping and accounting programs before finding FunctionFox. I have been using it for a little over a year now. It allows me to do everything in one place, from job estimating to invoicing. The most important feature I was looking for, and was having trouble finding elsewhere, was an "resource availability" function, that would keep me from scheduling myself or my employees for 180 hours/week. FunctionFox has definitely improved my organizing skills with its to do lists and progress reports. The customer service has been excellent, and the interface is easy to use and clearly organized. I recommend it for any firm, but especially small start ups.

Cons:

Still waiting for Gantt charts. Then I think it will be perfect. They are used extensively in construction scheduling, and I would like to have the same format when scheduling the design.

Brian
President in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Effective timekeeping for an agency of eight

5.0 3 years ago

Pros:

The automatic timer is a real plus for most of our staff. The reports function is very robust and affords analysis 8 ways from Sunday. Its daily time entry/timekeeping simplicity has curbed many of our staff's bad habit of waiting until the end of the month to enter time based only on notes and emails. This means greater accuracy, more timely billing options and faster cashflow. Plus our account managers can gather and configure their own reporting for their clients without involving our administrator. Perhaps best of all is Function Fox's lightning fast support and customer service. Best in the business from the tech support perspective and the knowledgeable assistance from our sales rep.

Cons:

The only drawback is that it cannot be integrated, or the data cannot be exported, into several of the popular accounting apps. We handle that manually which takes a few extra strokes to generate billing, but the other advantages far outweigh that shortcoming.

James
CEO in US
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Love the task assignment feature.

5.0 4 years ago

Comments: We love the features of FunctionFox. The program has worked flawlessly since we got it, and on the rare occasion we got stuck on a feature, their staff was very knowledgeable and helpful.

Pros:

The best thing about this program is that you can assign tasks to individual employees. This allows for better tracking of project time, and the mobile app gives you the option to do that even if you aren’t in the office. The ability to create an unlimited number of clients and projects is an even greater bonus. The emailing of tasks also helps greatly with time management.

Cons:

As we only needed it for time tracking, we haven’t encountered any negative things to say about this project. There are more features that we just don’t need, so perhaps slim lining the program would be helpful to make it more sleek-looking.

Helen
Studio Manager in UK
Graphic Design Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Super Simple CRM Solution

5.0 5 years ago

Pros:

We love this software, it's quick, easy and very cost effective. We easily input our data into it, the fields are all editable so is bespoke to us. We haven't had to ask for much support as the software is so easy to use, but when we did the help was fast, helpful and friendly. Function Fox has made the studio run far more efficiently, team members can book jobs in quickly and time sheets are super fast. The retainer option has been really useful too, we can also report on staff productivity and ensure timesheets are being filled out.

Cons:

Having worked with the software for a few months I cannot find any flaws with it, we researched many CRM software solutions and most were too expensive or too complex for our needs, Function Fox gives us the option to have a basic CRM system with add-ons available if we want to expand features.

Jeremie
Owner in Canada
Graphic Design Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

FunctionFox Keeps Project Management for Creative Teams Simple

5.0 5 years ago

Comments: We have used FunctionFox for time and expense tracking for over 15 years. I am an early adopter and have been blown away by their consistent customer service. Their team of great people support this solid product.

Pros:

Great UI, very intuitive for designers and account people. Timesheets are painless and now our expenses don’t slip through the cracks. Absolutely pays for itself. Everything an ad agency or design firm needs!

Cons:

Can’t think of anything. Whenever there was an issue, they have listened to our suggests and continue to improve the product.

Aera
Office Manager in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Time Tracking Software

5.0 11 months ago

Comments: The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Pros:

Software is easy to use and show staff how to use

Cons:

I do not currently have anything that I do not like

Steve
Graphic Designer in Canada
Graphic Design Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

One of the easiest decision to help me focus on my work instead of the managing part.

5.0 2 years ago

Comments: Easy to use and the FunctionFox team is always there to help me quickly.

Pros:

Time tracking and invoicing is really easy ! The weekly hours motivates me.

Cons:

Nothing for now I'm really happy with the product.

Jillian
Graphic Designer in US
Marketing & Advertising
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

FunctionFox review - Graphic Designer

2.0 7 years ago

Pros:

I like how easily I can track my time through the use of the built-in timer / clock. I have used this product for 3 years and I do like the way the interface and design is evolving.

Cons:

I wish there was a more intuitive and visual way to view schedules. It's very clunky and they're basically buried. They are not very helpful in a list format and would be much better suited if they could be color coded and interface with a calendar like Google. I don't like that when you do make a change to a schedule it doesn't automatically shift other items around. I keep track of my schedules best by simply speaking with my colleagues and writing on the work order. As far as I'm concerned the current schedule process in time fox is a waste of time. I also dislike that when I change tabs in one job I have to refind it again when the page changes.

Bonney
Production Manager in
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

I have been using FunctionFox for over 10 years and it's made me a better Producer!

5.0 6 years ago

Pros:

FunctionFox is easy to use, very intuitive and is a real time-saver. I especially like all the reports I can run. The "Action Report" in particular has made our weekly Traffic Meetings more efficient, with everyone starting the week on the same page.

Cons:

It would be great to be able to generate Purchase Orders. Also, it would be helpful, and more efficient, if you could upload more than one file at a time to Flink.

Siobhan
Traffic Manager in
, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Great PM resource for small team

5.0 5 years ago

Pros:

This system is perfect for small teams to track all of their projects, create schedules, and run status reports!

Cons:

They recently made an update and removed a key feature for our team. There is a feature called Flink where we were able to send emails regarding the project to anyone. Since the entire department doesnt have access this was a fantastic feature that was taken away and they definitely need to bring it back. Our files our too large to upload to the system so for our teams use not having that easy email feature causes more work.

Robert
Owner in
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Function helped me increase my monthly billings by 25%.

5.0 6 years ago

Comments: The support has been outstanding and someone quickly responds to questions and offers personalized help.
They have built a great team and it is a joy to work with them

Pros:

The site is easy to use, and after a couple of months, it cut my billing time down to a couple of hours. The ability to quickly show a client a list of billing actives listed by date, demonstates how the time was spent and has emilinated billing adjustments.

Cons:

Like any new system it took a short period of adjustment, but the learning curve is minimal. I have not had any negatives .

Rose Mary
Admin Assistant in US
Research, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Function Fox functionality

4.0 2 years ago

Comments: I like how user friendly it is to use. How easy it is to run reports.

Pros:

I like how there is little effort to enter the information and how it keeps a record. Easy to produce reports.

Cons:

There is nothing to dislike. I like all features this product offers.

Sherry
President in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

It's a Game Changer

5.0 6 years ago

Comments: We absolutely love using Function Fox. It's quickly become a habit and we find that our workflow is more accurately tracked and therefore we have a better handle on capturing all time spent for invoicing as well as a monitor for how we allocate our time! Personally, I love clocking out for the day and seeing my billable hour total. Makes me feel very productive and efficient. Also for retainer clients, it's very effective in generating the monthly report; easily documenting and validating time spent. I highly recommend this online tool to agencies of all sizes. We jumped right into using it and it took no time at all to learn. It's very easy and user-friendly. It's a game changer and we feel much more in control and profitable as a result.
Sherry Bruck, President, Harquin Creative Group

Pros:

The timekeeping tools. Love the way it interacts with the Client, Project, Task and the ability to edit.

Cons:

I've had to disengage the hourly rate recording because very often we adjust that when reporting and invoicing to clients. Therefore we haven't figured out a way to invoice directly from the software. Also, I wish Outlook calendar could somehow be linked to the Function Fox calendar.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Simple tracking software

3.0 5 years ago

Comments: Our agency tracked our time in FunctionFox but it couldn't be out exclusive software since it was so dedicated to the one use.

Pros:

It was really simplistic, so there wasn't much of a learning curve. It was easy enough for everyone to do every day.

Cons:

It didn't have many features, so you could really only use it for the one thing.