--- description: Learn more about RxWorks pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RxWorks Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [RxWorks](/software/96539/rxworks) # RxWorks Canonical: https://www.capterra.ca/software/96539/rxworks Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/96539/rxworks?page=2) > Simplify in-practice process with detailed reports while addressing industry-wide specific needs of your clients. > > Verdict: Rated **4.3/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RxWorks? Practices that want a solution that assists in all activities that impact business success. RxWorks streamlines \& simplifies business management while helping to grow practice revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 51 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Covetrus Software Services - **Location**: Portland, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Hong Kong SAR China, Ireland, Malaysia, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom ## Features - Accounting Software - Appointment Scheduling Software - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - Inventory Management Software - Patient Records Management - Payment Processing Software - Treatment Planning ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Veterinary Software](https://www.capterra.ca/directory/30617/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.capterra.ca/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.capterra.ca/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 3. [Shepherd](https://www.capterra.ca/software/172485/shepherd-app) — 4.7/5 (87 reviews) 4. [ezyVet](https://www.capterra.ca/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 5. [Covetrus Pulse](https://www.capterra.ca/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) ## Reviews ### "Clunky and outdated" — 3.0/5 > **Jocelyn** | *January 26, 2026* | Veterinary Software | Recommendation rating: 0.0/10 > > **Pros**: The positives for RxWorks include the clipboard function. Being able to create your own clipboards means it's easy to view different patient files and move things for ease of followup. I think potentially there is an ability for customisation, if you have the IT support to do so, however this is not user friendly. > > **Cons**: The communication tab however is trying abysmal. When I am making phone calls and want to make notes of what occured without putting it directly in the patient's medical history (as it may not be relevant), it feels like the current communication tab is not enough. For context I have been a user of the RxWorks program within a veterinary clinic; predominantly as a client care member, so my preference for ease of communication is going to be quite high. So much potential for user error due to lack of automation. IT support is unheard of. Clunky interface with outdated systems for integration. > > RxWorks is one of my least favourite veterinary software interfaces. I think it probably does have good potential from an IT and statistics management side of things however, to the individual user, it is incredibly challenging to navigate and train new staff on. There is a lot of double handling that I feel could be automated; whether that's the edition we have still been using, I'm not sure. But I find that RxWorks has so much room for human error, as creating follow ups such as scheduling sympathy cards and chasing laboratory tests etc all have to be manually input. Whilst results aren't integrated easily either. Now perhaps these things can be automated and we aren't aware of it; however tech support from RxWorks is almost unheard of. I will say my position within the team unfortunately does not allow me to make changes to IT interfaces or contact with the RxWorks team directly for me to be able to be able to be involved in change or feedback. However the clinic I have worked at for the last 9 years using RxWorks, during that time RxWorks have made no notable upgrades or changes. ----- ### "Long term user of Rx works." — 5.0/5 > **Amanda** | *June 4, 2024* | Veterinary Software | Recommendation rating: 9.0/10 > > **Pros**: It's easy to understand and quick to pick up. I find training staff how to use it they find it simplified and not confusing like other software. Great that over the year we as a company have been able to adapt it to work with our business model. > > **Cons**: Often there is a couple different ways to do some things, get to the same place. Not sure if its a con but it can confuse new staff using Rx. > > I have used other programs and in comparison, it is so much easily to navigate and use. Training new staff have been easy and they pick it up quickly so my overall experience has been excellent. ----- ### "Reliable PMS" — 4.0/5 > **Alinda** | *June 6, 2024* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: Very reliable PMS, great customer service to assist with troubleshooting and training. Good online manual as well that can be easily referred to. > > **Cons**: UI is a bit dated and clunky. Program works like it's been patched by different programmers/software engineers at different stages. There are multiple ways to access certain functions and it can make navigation a bit difficult. ----- ### "Comprehensive and Expansive Product" — 4.0/5 > **Trish** | *May 26, 2024* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: I love the fact that I can view all of our Company's clinics on the one platform, without having to "sign in' to the different clinics. I can easily switch from one to another. I haven't had a great deal of training with RX, but I am able to find most things unaided, which is good. > > **Cons**: If I'm looking at a clients' records, I need to be mindful of the clinic that I have selected. it's far to easy to allocate a payment to the wrong clinic. > > I find it fairly easy to use, although its not as intuitive as other programs I've used. But that could also be the lack of training I've had with it. ----- ### "Long Term Rx user" — 5.0/5 > **Annie** | *May 7, 2024* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, compact and easy to read financials and visits, multi clinic use etc. > > **Cons**: Inability to integrate a cryogenic storage system. > > It has been an easy to use system that keeps your business flowing, and history is easy to follow. Great tool to communicate with your clients. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/96539/rxworks?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/96539/rxworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data