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Tungsten Capture Reviews

About Tungsten Capture

Captures paper & electronic documents from common ingestion channels, and exports the documents and data into core business systems.

Learn more about Tungsten Capture

Pros:

Not Available

Cons:

Not Available

Tungsten Capture ratings

Average score

Ease of Use
3.7
Customer Service
3.8
Features
4.2
Value for Money
3.8

Likelihood to recommend

6.7/10

Tungsten Capture has an overall rating of 3.9 out 5 stars based on 15 user reviews on Capterra.

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Filter reviews (15)

Ashley Mathew
Ashley Mathew
Tech LEad in India
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Intelligent Data Capture for long term use

5.0 2 years ago

Comments: We started providing Kofax Express as a scanning solution initially and then started implementing Kofax Capture. This was a game changer and so much of labour could be automated.

Pros:

Reliable product from an established company. Kofax Capture has a proven track record in processes like InvoiceProcessing

Cons:

Nothing major, we had many successful implementations for Kofax Capture. We have faced issues only with some scanner models. Also I wish Kofax supported all scanning devices available from all brands. ( MFD)

Melissa
Conference Manager in Canada
Events Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Kofax Power PDF Does the job

4.0 4 years ago

Comments: this is somewhat user friendly, but is not as easy to navigate when creating documents.

Pros:

this software is quick to access and does the job, has lots of features for creating different protected documents.

Cons:

I have been unable to navigate creating certain fillable PDF documents. this can be tricky to start on.

Brian
Solutions Manager in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

There are Better Platforms Available (i.e. Grooper)

3.0 5 years ago

Comments: I used Kofax for around 10 years before we switched to Grooper. In general, Kofax provided a user friendly experience; however, administering the system and building new batch classes was painful due to its out-of-box functionality/limitations, especially when any level of complexity was required.

Pros:

It is simple and easy to use for the most part.

Cons:

It's out-of-box functionality is very limited. When needing to customize the experience, it's difficult if not impossible. The Advanced Forms engine costs extra, and it is the most painful product I have ever used.

Morgan
Morgan
IT Operations Manager in US
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product, meh Support

4.0 3 years ago

Pros:

It just works. You throw most anything at it, and it'll chug along. Licensing model is fine - they switched to an AIO license model, so you get everything for a reasonable price.

Cons:

Support is generally good - except if PDF Generation is involved. Presently have 3 different cases open for that module (none for others). Seems R&D had been diverted from Capture to other products over the years. Few OOTB export connectors, none of which are for SharePoint. 😢

Codie
Applications Admin in US
Used the Software for: 2+ years
Reviewer Source

Feature-Rich Software, great for automating document capture

4.0 7 years ago

Comments: Dramatically increased document processing efficiency

Pros:

Speed of Batch Capture, OCR and Barcode Recognition, VRS capabilities, and great integration with a variety of scanners along with other Kofax products.

Cons:

Kofax Capture requires Transform in order to be fully effective for our needs. Kofax TotalAgility provides a more all-in-one approach

Verified Reviewer
Verified LinkedIn User
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Another alternative to Captiva for Imaging Solutions

3.0 6 years ago

Pros:

This product gives diverse functionality through various modules. I have been using this over a year now. My team has customized it with other modules and the results are amazing. Pro: Can be integrated easily

Cons:

Again, not user friendly. The UI could have been much better. Need to focus on writing books on how to build applications using KC and KTM. Video tutorials in HELP section might actually help.

Verified Reviewer
Verified LinkedIn User
Information Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product

4.0 5 years ago

Pros:

I loved the customer service most of all because even when our issues were human error they still walked us through everything. The software was such a time savor and made our jobs easier and clients happier.

Cons:

At this point in time we had no issues that I could speak of.

Verified Reviewer
Verified LinkedIn User
, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Kofax Capture is a powerful capture suite of tools and can benefit your organization, BUT...

4.0 7 years ago

Comments: Great document conversion processing and workflow organization, with great image quality over an array of different capture devices.

Pros:

Kofax Capture has great document batching and processing tools in a fairly easy-to-use format. The Kofax VRS integration, the QC modules and built-in QA provides some of the best document conversion flows we have seen.

Cons:

Unstructured index data capture, past 5 fields, jumps the price from already nose-bleeding highs well beyond the stratosphere. They have become cost-ineffective, and their support can be slow.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

AI at its best

4.0 5 years ago

Pros:

It eases the input task my capturing the required information. Effectively tries to read the document

Cons:

Sometimes the information is not correctly captured, human intervention needed while verifying the information captured

sanjay
sanjay
Application Support Engineer in India
Verified LinkedIn User
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

KC from an user perspective

4.0 6 years ago

Pros:

*Accuracy of the extracted data is high. *Machine learning based extraction reduces configuration time. *Email import and export

Cons:

*Table extraction needs to improve. *API integration can be improved

Somenath
Technical Lead Software development in US
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

KC9

5.0 5 years ago

Pros:

I'm doing development on this platform for last 10 years and this is one of best image capture tool in the market.

Cons:

Window based solution and doesn't have lot of features for customization.

Chethan
Technology Lead in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Kofax Capture is a great tool for to used for document and data capture.

4.0 6 years ago

Pros:

Kofax Capture is a good tool that intelligently and automatically recognizes and processes each document in the specific identified batch. One can easily scan and capture both structured and non-structured documents in a single batch. The Recognition server and OCR Full Text modules are quite popular that which separates particular batches into documents, recognizes the form types, can do image cleanup, and performs the data extraction.

Cons:

Kofax Capture is very popular tool. The Cons are the learning curve associated with this, Any user require minimum amount of training to get started.

Stanley
Technical Support Engineer in Kenya
Used the Software for: Not provided
Reviewer Source

Review

5.0 10 years ago

Comments: Extremely rhobust DMS and scanning software

Ramiro
Developer in Dominican Republic
Used the Software for: Not provided
Reviewer Source

not experience

3.0 9 years ago

Comments: I like see only for more expereince

Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Forse è un po’ troppo costoso

3.0 2 years ago

Pros:

La separazione dei documenti con il proseguo delle versioni è migliorato

Cons:

Bug nella separazione nelle versione otto