---
description: Learn more about NextStep pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: NextStep Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [NextStep](/software/88788/nextstep)

# NextStep

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> A fully integrated EHR with flexible workflows and outcomes based care plans designed for mental health and substance abuse clinicians.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses NextStep?

NextStep is the ideal solution for all behavioral health + substance abuse providers. Our EHR is well suited for mid-size to larger practices and offers integrated teletherapy for online virtual care.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Office Practicum
- **Location**: Fort Washington, US

## Commercial Context

- **Starting Price**: US$85.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Custom modules will be priced based on design and quoted upon request.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling Software
- Charting
- Claims Management Software
- Confirmations/Reminders
- E-Prescribing
- EMR/EHR
- Initial Assessments
- Medical Billing Software
- Practice Management
- Therapy Notes
- Treatment Planning

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Mental Health Software](https://www.capterra.ca/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.ca/directory/30217/mental-health/software)
- [Mental Health EHR Software](https://www.capterra.ca/directory/32510/mental-health-ehr-software/software)
- [Substance Abuse EMR Software](https://www.capterra.ca/directory/32708/substance-abuse-emr/software)
- [Therapy Notes Software](https://www.capterra.ca/directory/32668/therapy-notes/software)
- [Therapy Software](https://www.capterra.ca/directory/32705/therapy/software)

## Alternatives

1. [Remedly](https://www.capterra.ca/software/180647/remedly) — 4.6/5 (77 reviews)
2. [RXNT](https://www.capterra.ca/software/110018/rxnt) — 4.3/5 (495 reviews)
3. [CarePaths EHR](https://www.capterra.ca/software/86870/carepaths-ehr) — 3.8/5 (34 reviews)
4. [EHR YOUR WAY](https://www.capterra.ca/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
5. [DrChrono](https://www.capterra.ca/software/89392/drchrono-practice-management) — 3.9/5 (489 reviews)

## Reviews

### "An easy way to access the problem yourself" — 5.0/5

> **Zura** | *September 7, 2021* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Most of all l like reporting capabilities , self service portal ,price , treatment planing and price overall it’s a good one
> 
> **Cons**: Sometimes it makes mistakes and but technical support always helps me
> 
> Overall with it flexibility I think that its very ease of use and customized to the customer

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### "Incredible performance at an affordable price point" — 5.0/5

> **Michael** | *February 25, 2020* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We absolutely love the flexibility Next Step gives us to customize the software to our different business lines. The reporting abilities of this software are phenomenal as well.
> 
> **Cons**: We are not that fond of the web scheduler module associated with this software. To be fair, the web version has been in development over the past year and a half, and it has been slowly improved over time with each additional upgrade they have rolled out.
> 
> Next Step has been our fifth EMR in the past fifteen years for our company. Since we started with them four years ago, we have truly enjoyed our relationship with them. Their support is timely and they are very responsive to their customer's needs. Like with any software, things will go wrong at times, but the Next Step team is always there to try to trouble shoot. I truly appreciate the commitment they show to their customers.

-----

### "Next Step Solutions has opportunity" — 2.0/5

> **Josh** | *March 5, 2020* | Health, Wellness & Fitness | Recommendation rating: 2.0/10
> 
> **Pros**: NSS is easy for users to use but it offers a ton of room for mistakes to take place. 

Some items are straight forward while others are a bit too tedious for the average user to get the hang of.
> 
> **Cons**: Customer support, reporting, dashboards, backend billing, Digital RX and the emar are all terrible pieces of this software. 

This has caused issues across the entire agency that I work with. NSS Support does not communicate very well and is not super tactful. We have never been where we should have been with Billing as the NSS billing implementation person is unhelpful and does not completely work when they state it will be complete.
> 
> NSS has potential but overall our experience has been disappointing, to say the least. We were sold a piece of software that was supposed to help our agency but it has been such a struggle because all the pieces (Scheduler, Clinical, Billing) don't talk to each other like we were told.

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### "NS Review" — 4.0/5

> **Thomas** | *March 9, 2020* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Dashboards, Notes Section, Interface Ability
> 
> **Cons**: Medical Component, eMAR, eScribe interface, treatment planning a little cumbersome
> 
> Love working with \[SENSITIVE CONTENT HIDDEN\], some minor setbacks

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### "Outcomes / Reporting Capabilities" — 5.0/5

> **Lynn** | *March 2, 2020* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: From an administrative perspective the reporting capabilities to track outcomes and create data reports for our process improvement initiatives. The staff of NextStep has been amazing to work with in tailoring the system to meet the unique needs of our organization.
> 
> **Cons**: Fulling integrating the billing, scheduling and medication module within the clinical so all client information only needs to be entered once and controls for user access to limit what is view-able in the client record.
> 
> We have been able to create our own reports and move toward value based reporting. It has also allowed up to link with other platforms to increase workflow efficiencies such as lab work.

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## Links

- [View on Capterra](https://www.capterra.ca/software/88788/nextstep)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/88788/NextStep/> |
| en-AE | <https://www.capterra.ae/software/88788/nextstep> |
| en-AU | <https://www.capterra.com.au/software/88788/nextstep> |
| en-CA | <https://www.capterra.ca/software/88788/nextstep> |
| en-GB | <https://www.capterra.co.uk/software/88788/nextstep> |
| en-IE | <https://www.capterra.ie/software/88788/nextstep> |
| en-IL | <https://www.capterra.co.il/software/88788/nextstep> |
| en-IN | <https://www.capterra.in/software/88788/nextstep> |
| en-NZ | <https://www.capterra.co.nz/software/88788/nextstep> |
| en-SG | <https://www.capterra.com.sg/software/88788/nextstep> |
| en-ZA | <https://www.capterra.co.za/software/88788/nextstep> |
| nb | <https://www.capterra.no/software/88788/nextstep> |

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