JazzHR is on a mission to make recruiting and hiring easy, effective, and affordable, no matter what growth looks like at your company.
Ease of use, customer support, dedicated account manager.
My HR team set up the job posting and I was only in charged on the recruitment and viewing candidates on JazzHR so maybe it is a settings that we forgot to check.
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Recruiting Made Simple with JazzHR
Comments: Overall, JazzHR has been a highly effective tool for managing our recruitment process. Its user-friendly interface, robust applicant tracking system, and seamless integration with job boards and social media platforms make it a top choice for businesses of all sizes.
I have found JazzHR to be a highly effective tool for managing our recruitment process. Overall, I would highly recommend it to any business looking for an efficient and streamlined way to manage their hiring process. One of the major pros of JazzHR is its user-friendly interface. The dashboard is easy to navigate and provides a clear overview of the recruitment process, including job postings, applications, and candidate statuses. Additionally, the software integrates seamlessly with various job boards and social media platforms, making it easy to post job openings and attract a diverse pool of candidates. Another strength of JazzHR is its robust applicant tracking system. It allows for easy tracking of all applicant data, including resumes, cover letters, and interview notes, which can be shared among hiring managers and team members. The software also includes automated reminders and notifications, ensuring that candidates are never lost in the shuffle.
One potential downside of JazzHR is that it can be a bit overwhelming at first, as it offers a wide range of features and customization options. However, with a little training and practice, users can quickly get up to speed and take full advantage of its capabilities.
Good option for small to mid sized company
Comments: Overall a very good ATS for candidate sourcing and pipeline management, at a good price. Customer support is excellent - we even had our AE do a training for our managers when we rolled out the interview assessments & feedback requirements. The only reason why I might consider another platform is the reporting.
Easy to implement and offers customization for application screening and assessments. Bulk action allows recruitment to save a ton of time by using the filter to shortlist, disqualify and send feedback to candidates.
Reporting - it's very difficult to pull actionable data from the platform based on how it's collected. If you want to include interviews in your reporting data, all interviews must be scheduled through the platform which we've had issues with, same with offers - to be tracked they need to be sent to the candidate through Jazz. When you clone and repost jobs to keep them at the top of job boards it counts as a separate job and that messes up reporting data.
Alternatives Considered: Humi
Reasons for Switching to JazzHR: We have been using Humi as our HRIS ( switching to Bamboo) and there is an ATS/Recruitment function, but it's very basic and didn't offer good pipeline management features ( I have yet to find an HRIS platform that's also a good option for recruitment).
10 months ago
Thank you for your review, April. We really appreciate your feedback! It is good to hear that you find JazzHR to be easy to implement and you have had a good experience with our Customer Support team! I apologize the reporting has not been an easy process for you and your team. We are always looking to improve our product, and I will be sure to share this with our team. Thanks again and happy hiring!!
A great value!
Comments: Love using it!
Very comprehensive features, highly customizable and user friendly!
Sometimes setting up advanced workflows can be challenging, but customer service is great!
Alternatives Considered: BambooHR
Reasons for Choosing JazzHR: Price/Value
Switched From: SmartRecruiters
You get what you pay for
Comments: Track all applications electronically and post to job boards with one click.
The system is very inexpensive and much better than having not ATS. -It posts to several free job boards with only one click. -Store, track, and update all applications in one place. -You can communicate with applicants through the system. -You can leave comments and keep record of multiple applications for an applicant. -You can send emails in bulk.
Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features. -The reports features are very complicated and not very practical -The screening and interview features are not realistic in our environment -Missing basic features like automatic replies when changing status -Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is. -The sales, customer service etc. have obviously never been involved in hiring -They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring. -Calendar feature does not sync with all versions of outlook making it completely useless -The design features and look are horrible -To post on paid sites you must save credit card information that all Admins have access too.
Easy, Inexpensive, Great Functionality!
Comments: There is a lot of information to take in when setting up JazzHR, but they provide tremendous training over the phone and through their tutorials and library. I always receive great customer service. The cost of using JazzHR is so incredibly reasonable that should not be a block for any company when considering using the system.
What I like best about JazzHR is it allows for customization for how it can be used. Adding emails to different status's helps me keep candidates informed on where they are in the process, which is something candidates often complain about is companies not responding to, or keeping them updated on their status. This helps my clients maintain their good reputations. I like that when a candidate applies multiple times I can merge all their applications so all the notes are in one file and I don't need to jump back and forth between files. I also really like that I could integrate Criteria assessments into JazzHR. So when we speak with a candidate we are interested in, we can easily send them an assessment just by pushing a button, and the results will also be right there in the candidate file. There are so many other functions the system provides but for my small business clients they just really need a reliable recruiting platform and JazzHR is it.
The texting feature is good, but I personally have run into some glitches that are specific to my account. While there is a work around, it is not ideal and creates other issues for me. However, when used by just one customer (business) they will not run into this issue. Texting is a great way to reach candidates who may not otherwise respond to my call since I call from an out of state area code.
Jazz Happy Customer
Comments: It has been a great experience overall. The customer service is great, the people are very friendly and attentive and the software is easy to use and fulfills all of our needs.
The software has a very robust feature offering. It is very easy to use, once set up and is a great tool for aggregating resumes and scoring candidates.
Setting up some of the features was challenging, such as workflows, candidate evaluations, etc. It would have been nice to have assistance. The implementation calls that I had were not very helpful and I walked away more confused than assisted.
Alternatives Considered: Greenhouse
Reasons for Choosing JazzHR: The ADP software was old fashioned and clunky. The features were not adequate to what newer providers offered.
Switched From: ADP Workforce Now
Reasons for Switching to JazzHR: JazzHR seemed more user-friendly/intuitive and was less expensive. It was a no brainer.
JazzHR helps keep everything organized and in one place
Comments: We went from 500 to 1500 people quickly because to JazzHR's scalable design. We were able to create a streamlined and effective recruiting procedure with clear and well-defined workflows that aided each recruiter in doing their job more effectively. Facilitates consolidation of related materials.
Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations
I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.
ATS for New/growing companies
Comments: It was a great experience overall. The after sales are also responsive to any queries or requests.
JazzHR has been fruitful to our growing company. We were able to find the type of candidates we are looking for. The candidate database is diverse.
Maybe the UI/UX of the application could have been improve to something more interactive or too formal-looking.
Reasons for Switching to JazzHR: As a growing company that time, we were looking for an alternative and cheap ATS/Job board to begin with and eventually, build our own pool of candidates. JazzHR has been helpful on that scale.
Thank you so much for the feedback, Stephen! We are so happy to hear JazzHR has helped in the growth of your company. Wishing you and the company great success! Your suggestion for an easier UI will be noted for improvements moving forward. Please let us know if you ever need anything.
Comments: JazzHR has been an excellent product. We appreciate the visibility, customization, and streamlined processes that allow our team to work together easily and efficiently.
We use JazzHR throughout our recruiting process - from job posting to managing candidates from application to hiring - JazzHR has been able to streamline and simplify the process allowing visibility to all team members. We especially appreciate the seamlessness of job postings on our website and the ease with which we are able to guide candidates through our hiring process from beginning to end.
Occasionally there are minor issues that we find with JazzHR. For example, we found out that when we pushed candidates' resumes into JazzHR from another job posting site, the email alert was not triggered for this candidate in the JazzHR system. It is rare, small things like this that we sometimes run into, but do not take away from the entire experience with JazzHR.
JazzHR assists you in all your recruitment processes.
Comments: I have been using JazzHR for a long time, and I find it to be a great tool for managing and optimizing the recruitment process with all its advanced features.
I love several features in JazzHR, including job posting management to customize job offers, candidate tracking to manage all received applications with a dashboard to view their qualifications, and the creation of personalized questionnaires to assess the skills and abilities of candidates.
I didn't find any features that I didn't like. JazzHR offers a wide range of features that are both interesting and advanced.
Friendly service and effective organization (when used correctly)
Comments: JazzHR works very well if every team member uses it for all things ATS: booking interviews, emailing applicants, sending offers, etc. It is also very flexible -- it can be used for all of the above, or only for offers, or whatever it is you need it to do. However, that flexibility is both a pro and a con. If for example some team members use it for booking interviews, but others insist on booking interviews through Outlook, it will be very difficult to keep track of what's happening. JazzHR won't track any communications that occur outside of itself. My advice: ensure your JazzHR team uses it the same way across the board. :)
JazzHR is a refreshing alternative to maintaining vast Excel spreadsheets of every candidate for every job (yes, that was my life for a little while). It keeps candidate resumes, contact info, and current application status in one place. Posting new jobs is straightforward, and you can make custom workflows for each one if desired. These allow for some degree of automation (moving a candidate to "passed 1st round" can prompt an email inviting them to the next round, e.g.). Each communication is timestamped, so there's no confusion about how quickly the interview process is moving. Customer service is also quick on the draw, replying to support tickets within 24 hours -- usually same day!
Two sticking points hold JazzHR back from being truly fantastic: 1. There's no "true" automation; every action requires a user to do something manually. Example: if I'm in charge of updating candidate status, and I'm out sick for a week, it will appear to other users that no progress is happening. Having some time-sensitive automation triggers would help a lot (change this candidate's status from "round 1" to "needs attention" after 36 hours of inactivity, say). 2. JazzHR works exactly as well as the weakest link on your team -- no better, no worse. If yours is a tight-knit group that's in constant communication with up-to-date calendars, this software will be marvelous. If there are panelists who don't use the built-in interview functions, and/or don't check the discussion threads for updates, you'll have that much more work to do to keep things organized.
For the price, JazzHR is a great platform for applicant tracking and workflow management.
Comments: JazzHR has been a great applicant tracking system for us. Very user friendly and customizable. It is one of the most affordable systems I have seen on the market, so I think it's a great bang for your buck. Only downside is the lack of reporting/analytics for managing a recruiting team.
This software is very user friendly and easy to navigate. You can customize your own workflows and easily extend offers with various templates depending on the position you are recruiting for. JazzHR also has an easy search feature to find a candidate by name, email address, or phone number.
There are very few reporting tools/analytics within JazzHR to track metrics of a recruiting team. Due to this, I have to have my team send me a weekly snapshot on their submittals, interviews, offers, etc. JazzHR also does not integrate with a lot of other companies in order to streamline the onboarding process (i.e. background checks/drug screens can initiate automatically through the system)
Your Customizable Hiring Platform - Everything You Need
Comments: Cost effective, Time-saving, user friendly and helps you keep track of the candidates in progress. Their support team is quick at responses and resolutions. the best thing about Jazz HR is that they receive resumes from quite a few job boards and present them to you on one platform.
Jazz HR is customizable to great lengths to give you the exact result you need. It helps create a job to specifically mention what is needed to qualify with the set questions you can place for applicants to answer if they decide to apply to the job. the best part is that Jazz HR does the segregation to see who qualifies and then gives us a list of just the resumes that are a match. The access to templates and workflow is also a huge bonus. They also provide you the option onboard and complete everything with esignatures so its all paperless.
When the pros also become the cons - you get resumes that are a fit but the response is always overwhelmingly high. You have to go over the bulk resumes that qualify. The platform offers a huge set of features that may get confusing and not give you the desired result unless setup correctly which could be a draw back. Also the API can be limiting when it comes to in-house integration.
JazzHR Software proves an integral tool in identifying and acquiring new talent
Our company work requires applicants with specific skill sets in working with Cryptographic technologies to include Block chain ledgers and control platforms. As a result it can be difficult to find
and qualify competitive applicants. Since we began using Jazz HR , we have found a new and useful
tool in our discovery process. Over just a few months our hire retention rates have increased and our
time cycles to train are greatly reduced. Finally, the quality of talent is improving as a direct result of using this software. We are excited to continue its use and happy to recommend it to human resource departments for companies small to moderate size.
The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.
The only real negative we can highlight would be in the area of support for the product itself. If your team works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.
The tool is so easy to set up and integrates well with our website and requires no login to apply to a role. Improves the candidate's experience that way. They were able to add functionalities that were not offered upon suggesting and the turn around was super quick.
For a first time user of an ATS tool, it might take some getting used to.
Great for smaller companies
Comments: I liked JazzHR when I worked for a smaller company, however when i compare to a bigger software like Workday, I think JazzHR is not my first choice.
I think this software was really great for lower volume of candidates or smaller companies.
I think there were features that were not utilized or maybe not even created that made it unfavorable.
Great value and easy to use. JazzHr helps keep my recruiting organized (and our team!)
Comments: Helped organize our recruiting process, and allows my assistant to help in the process as well.
The ease of use - it's user friendly. And they always send email updates when they introduce a new feature with a webinar you can sign up for (or just get the info afterwards). I love that you can customize your emails, schedule an interview and even customize your interview questions right there. And the option to move a candidate forward, reject them, add an offer - makes everything much easier and more organized. I also love the bulk mailing feature!
The integration with some paid job posting sites is a little lack luster but I think that has more to do with the recruiting sites (like Indeed) since they prefer to have their own direct customers and charge PPC.
To use Jazz Hr you have to be Tech Savy!!! :)
Comments: It helped in streamline of our recruitment process, also helped to track the assessment feedback of different hiring managers / panel.
I like the entire features of the software specially the "Role Model" feature it becomes easier for us to screen the profiles similar matching to the role model.
1) There should be bulk selection option of profiles. 2) The candidates who are directly applying through Jazz portal should not be visible to external recruiter or even they should not receive the email. (They should be restricted visibility to direct candidates applying from website, linkedin, free portals etc )
Great Applicant Tracking System!
Very easy to use, interactive, and has streamlined our recruiting process from sourcing to interviewing. There are many APS's out there,and a lot are similar, but what set Jazz apart was the customer service/support from prior to purchasing through implementation , they were very helpful and flexible.
The one item I had trouble with at the start was getting buy-in from senior level management, but our Jazz rep was willing to run through numerous demos to show how easy the platform is to use, and the amount of time it would save hiring managers.
Jazz is always Improving
Comments: We started using Jazz before it was called Jazz and I haven't been able to offer any suggestions for improvements because they always beat me to it! They're constantly adding new features without disrupting the basic way it works which means I don't have to change the way I work until I have time to check out the improvements. The only change I wasn't thrilled with was the name change - I like the name "Resumator" better - :-). I often get calls from other ATS providers, but after I watch their demonstrations I have to tell them that they don't offer anything better than Jazz.
very easy and intuitive to use. price is great for a small and budget conscious business.
Gets better and better and better
Comments: I have been a Jazz user for the past 2.5 years. By far the best and easiest ATS to work with from Day 1. No need to have a pricey consultant come in and do the set up and training, no need to waste time in long and boring training classes, very easy to use and navigate and using additional features on the Administration side are very easy to pick up and learn. The reporting feature is straight forward. It gives you reports that you need and if need to download them just export to CSV and make your pivot tables etc. New features are constantly being rolled out and implemented which other companies would make you pay for the added functionality, not Jazz they provide the new features for free or in some cases where it is a 3rd party application they may charge a nominal fee. Scheduling interviews is a breeze.
Ease of use
That it didn't come out 10 years ago.
JazzHR is a great tool for recruiting. It's easy to implement and user friendly.
Comments: Cost effective, easy to use and can scale with you as you grow. Easily integrates with BambooHR and other HRIS platforms. The customer support at JazzHR is responsive and helpful and they are always adding new functionality to improve the product.
It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!
The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.
They do not have the customer's best interest. Please be careful before signing on with them.
It would post jobs on Indeed. It used to have better results, but they did not replace of the job boards down the road. It's not worth it now.
Lacked the ability to do more for the customer and training was not the best. The account manager was very careful and sneaky with her words. The service had changed and there were no updates when the job boards had changed, but the prices were still the same.
Efficient and Easy to Use
Comments: I have used Jazz (formally the Resumator) for the last 3 years and enjoy how easy it is to use and how it integrates with other software that our team also utilizes (Sparkhire and Namely specifically). Also, it is easy to share information with the hiring manager and communicate with candidates.
Ease of use increases communication with hiring managers, access to templates, provides a clear view of the candidates that are in process.
The software is robust, but you may not necessarily need to use all the features.
Convenient tool to use given the price
Comments: convenience or tracking applicants through entire hiring process
It's straight forward, manages the applicant tracking process from start to finish, allows for ample notes, can work with individualized process flows to work with your organization
Does not implement with our HR software, great for the start up vibe where all types of startups are used, not the best when you have established users of traditional HR brands