Paylocity Reviews

Best HCM software I've used!

Comments: This is the best HCM software that I've used compared to ADP, Sage Abra, Paychex, and PlanSource.

Pros:

The ease of use is great, the software is so user friendly and easy to learn.

Cons:

There are a couple of functionalities that I wish we had within the system and that the report write tool would be easier to use.

Paylocity simplifies HR and payroll administration

Comments: Paylocity allows us to centralize our human resources and payroll data, making management more simpler. Our efficiency and precision will both increase as a result of this. The unified system not only helps us save time, but also lowers costs.

Pros:

Paylocity's user-friendly interface streamlines and automates HR and payroll processes for better management. Our platform provides streamlined processes and thorough reporting tools, guaranteeing effective administration and meeting regulatory benchmarks. Because of this, Paylocity is an essential tool for any company.

Cons:

Paylocity's mobile app is currently more limited in functionality than the desktop version. If the app were upgraded and expanded, the user experience would be more in line with that of the desktop version.

User-Friendly

Comments: I use Paylocity daily to clock in and out for the day and for breaks, monitor and request PTO as needed, and view biweekly paychecks.

Pros:

Paylocity eliminated a need for a physical time clock. At my previous job, a line would form while employees were waiting to clock in/out and check their hours at a physical terminal, delaying the process for everyone. I am now able to clock in/out, monitor my PTO balance, and request time off on my app or from my work computer.

Cons:

Haven't had any issues thus far. Even if I miss a punch by mistake, it is easy to correct within the app.

Paylocity is ok

Comments: It was a fine HR in her face, but not super well featured

Pros:

It works fine for seeing my payroll information

Cons:

The interface was clunky it issues with the app working and also signing in

Payroll and HR tools made easy

Pros:

Paylocity makes all of our scheduling super easy. We have the ability to track all employee documentation. The learning portion is great as well since we can include our learning tools and create tests for understanding. Having a central place for the on-boarding process also makes it easy when hiring new associates. The entire platform is very user friendly and by far one of the best I have used.

Cons:

There is nothing that I can say I disliked about the platform.

Paylocity

Comments: Wouldn’t want to switch back to any of the similar systems that I’ve used in the past. Easy to operate on phone, tablet or desktop. Clocking in and out on the go is extremely convenient.

Pros:

Ease of access for both desktop and hand help usage. Clocking in and out right on the app

Cons:

No complaint after 4 years of use. Very secure.

Useful, easy to use features

Comments: Overall, Paylocity has been the easiest program to use for tracking time worked.

Pros:

Kayla city makes it easy to edit your punch time, And to include notes about the reason for the edit. This feature makes keeping easy and updates manageable.

Cons:

All of the features in Paylocity beneficial and easy to use. There’s nothing about this program that I do not like.

Paylocity rocks!

Pros:

I like that I can access my records at anytime even while at home.

Cons:

Sometimes it doesn’t record my time and it has to be manually entered.

Paylocity is Worth It

Comments: My overall experience with Paylocity has been positive.

Pros:

I like that I can see everything from my paychecks to staff birthdays.

Cons:

I don't like how the app interface can be tricky sometimes and hard to understand. I also have had some trouble accessing paychecks in the past when I have multiple accounts connected.

Trying to get in my app.

Comments: Sometimes it worked like it was supposed to

Pros:

I thought it was a good idea and many of my other team mates seem to have no problems with the app.

Cons:

It took to long to open the app sometimes i didn't have a problem with it but trying to make copies became a task.

Easy to use, end users have been impressed

Pros:

The end user employees are able to take care of most questions and issues themselves through the Self Service Portal. Our semi-monthly payroll entry is simple. Like how the recruiting information for a new employee rolls over to onboarding and HR seamlessly.

Cons:

There are some processes that aren't intuitive. For example, setting up HSA bank accounts for individual employees. The integration with our benefits software is a little buggy. There have been errors and I still have to go into our benefits system to make sure terminations and new employees are rolling over.

Happy Customer

Comments: No system is perfect, but we are overall happy with Paylocity. They have multiple modules that we just keep adding on that make connecting with employees and having one system for multiple aspects of the business very easy.

Pros:

Paylocity is easy to use for users. I love that the company is always improving the software and values feedback. Our account manager is always helpful. I manage payroll and Paylocity makes it very easy to complete and I love how there are so many things that integrate with the system. For instance, our 401(k) provider connects, as well as the benefits module.

Cons:

The reporting is not very user-friendly for what we use it for, especially expense reports. But overall they are always making improvements and asking for feedback, which makes me hopeful that the reports will improve more.

Good HR and Payroll System

Comments: Overall, we are happy with Paylocity; however, there are a few things, like I mentioned earlier that seem a little behind the times.

Pros:

I find the reporting feature to be robust because the reports available contain all of the information I need to report on. E.G., Date of Hire, Supervisor name, employee list, payroll data.

Cons:

The paid time off balance information really needs to improve. Currently, employees don't see any accrued or used PTO until the next payperiod (semi-monthly). Employees would like to see their balance in real time.

Review for Paylocity

Comments: I am satisfied with the product but the service aspect of it can be improved.

Pros:

The product has great payroll ability, and it has been mostly reliable so far. I like that it is easy to maintain data integrity in the system, and the self-service portal is also very helpful. Being able to manage benefits and payroll in one system is a big plus.

Cons:

Wish it has more integration such as BambooHR. It also takes a long time to build an integration(3+ month for our 401k vendor). The spending accounts function also needs to be improved as it operates on a separate platform and the employee experience is subpar.

All in One HR Software

Pros:

Paylocity makes it easy for us to manage everything from onboarding, timekeeping, PTO, and payroll. We had two separate systems for timecards and payroll and no system for onboarding before and Paylocity has helped us go almost completely paperless. Timekeeping is easy and the mobile app is excellent for the employees.

Cons:

Since the product is modular (pick and choose which modules you would like), some processes require a little hopping between applications but everything works very well together.

Paylocity really works for us

Comments: Overall the customer support is one of the best I ever dealt with.

Pros:

all the features for the price...I can post jobs, manage applicants, onboard them, and move them to Payroll with one system...

Cons:

The employee training and compliance training is lacking and I don't appreciate them charging a price for these features that seem to me should be included.

Some flaws, but still probably the best HR system I've used.

Comments: Overall experience has been positive. Can escalate service issues with Paylocity sales staff as needed.

Pros:

The system is constantly being updated. Previous issues I've had with the system, such as confusion on how job descriptions are listed have been fixed in future updates.

Cons:

Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.

Good product

Comments: Overall, we have enjoyed Payolocity as our payroll software. My only complaint would be some features that we are not able to change or integrate with other software for our industry and I feel like Paylocity has grown significantly since we originally purchased the product and there is a small decline in promptness of reply on support issues.

Pros:

Our office enjoys Paylocity for our payroll needs. It is very user-friendly and customizable to our industry.

Cons:

The Onboarding module has had multiple issues when attempting to make changes or having employees cause an error that can't be fixed by administration.

So many functions - so many complications

Comments: The customer service team is on call all the time. The trainings are super helpful and they really want to help you. They did everything they could that their system allowed for and the tried their hardest to help transfer and transition as much data as possible. Not everything updated during the last update and we had to manually a lot of profile and payroll issues because of this. Because of how amazing their support team is, they get a lot more stars. Also, there's so many functions, I haven't even used them all!

Pros:

Paylocity is really amazing. I love the community/engagement section. I love that there is so much data you won't even know what to do with it. I love that the historical information you put in actually has a purpose beyond storage. Information is analyzed internally by the system and gives you insights. The LMS system provided has so many great trainings not just as an admin, employee, or supervisor using the actual software, but also for other types of leadership and soft skill training too! Onboarding is AMAZING. You can track every little thing, include every document needed, it walks the admin and the employee step by step so you can't miss a thing and you can assign tasks to people in the company!

Cons:

l know I said I love this software but by jove, it also drives me CRAZY how hard it is to navigate and how some functions that our Paylocity support team has let us know many people complained about and that they are "working on the feature". Offboarding is a NIGHTMARE. Everything I listed about onboarding, not a single feature is available when an employee separates. IPP goals don't let you list team goals! Only individual and department and cross functional collaborate goals. UGH. You have to go into settings and configure your workflows all the time! WHY! The dashboard is TOO confusing for some people-this is NOT technologically inept friendly at all. You cannot change your view to the employee view to see what they are having issues with unlike our last HRIS system. This is very very frustrating because I can only navigate and let the employees know where to do and provide resources but not see what they are seeing and work from the back end for them. A lot of their data insights are worthless when you transition. It's literally like starting from scratch. Even if you have tons of history from your old system, they don't translate and you have to wait 3-6 months before you can start taking advantage.

Paylocity consistently meets our needs and provides support when needed.

Comments: I found HR & Payroll so unbelievably easy to use that we soon added the user friendly Time & Attendance module, later, the Expenses. We delayed adding Expenses because they did not yet have the Proxy setup. As soon as they got that going, which decreased the time we spent on expenses reimbursements by more than two thirds. When Covid shut our office down last March, I was so glad I was already established with Paylocity and had already begun to look into more features. We were able to quickly add Onboarding, Performance Management, and Benefits Enterprise, so we transitioned pretty seamlessly to a remote working. Impressions are a big hit with all of our employees. Great way to hand out kudos.

Pros:

The thing I love most about Paylocity is having all the various modules that make my work life easier. We transitioned our payroll to Paylocity in 2015 because our service at the time did not have ACA compliance capability. The ACA compliance was the most important feature, and it continues to be something I rely on. We have since added many other features, all of which solve our business needs.

Cons:

The one complaint I have about Paylocity is that I cannot impersonate a user. I don't know what users see on their screens and that makes it difficult for me to walk them through any processes, especially now that I cannot just walk over to their desk.

Paylocity rocks!

Comments: Overall, it's great to have everything in one place and to have the different modules interact with each other. Much easier than previous products we've used!

Pros:

I love the idea of having almost all of the aspects of my job in one place! For the most part, the software is easy to use. The Impressions in the Self-Service section is used by our staff for our annual awards, as well as, a way to say good things about your co-workers. Paylocity ROCKS!!!

Cons:

Onboarding can be a bit difficult to use. I had to send the link 3 times for our last new employee because it wouldn't let her in. It's not as instinctual as I'd like.

Paylocity Rating

Comments: Time and Efficiency Savers:
1)We were able to go from a paper based evaluation process to an electronic based process with Paylocity.
2) We we able to go from a paper expense report to an electronic based process where the expense flowed automatically from employee to supervisor to their paycheck.
3) ACA reporting is handled by Paylocity.
4) Benefits Open Enrollment is now electronic with Paylocity. The employee elections, changes, deletions, all flow from HR directly to the carriers. No more having to log-in to various carrier portals to make these changes.
5) File feeds are big time saver.
6) We saved money on employee training courses by using the training courses offer by Paylocity.
7) Paylocity offers many compliance dashboards that saves time and money as it flags errors in real time.

Pros:

1) You have a dedicated Account Manager. 2) I have worked with a few payroll companies during my HR tenure and Paylocity by far is the best product on the market. It is so user friendly. Employees love it because it is easy to use, it has a mobile app, and anything they need related to payroll and benefits is in one place. 3) Transferring from our old payroll company to Paylocity was an easy transition. Paylocity provides you with a dedicate account manager for payroll and time entry. The do all the work. 4) Compliance with Paylocity cannot get an easier. There are Compliance Dashboards, ACA Reporting Dashboards, Year End Reporting Dashboards. Everything is configured in the system and ready for your review in each of the Dashbaords. 5) Paylocity has the most user friendly Reporting feature I've seen in any product. Lots of standard reports. Easy to use custom reporting featuring. 6) Lots of module that you add as you need, Perf Mgmt, Expenses, Recruting, On-Boarding, to name a few. 7) Performance Mgmt module is so easy to set and customize to your needs. Employees loved using it. It includes a Journal feature that the managers can keep notes throughout the year.

Cons:

No Cons. I've used other payroll companies in the past, Paylocity far exceeds all of them.

Fantastic all in one

Comments: Overall, now that everything is set up and correct, we couldn't be happier with the system. It does everything we need, plus some, and it's an all in one portal instead of having to log into 5 or 6 different systems all the time. The employees love it also since they can access everything they need in one place as well.

Pros:

This combines several different services together in one place. Recruiting, HRIS, payroll, timekeeping, and even benefit admin are all in one system. Using one database for all of these systems, there is no repeat of data entry, which lowers the opportunity for mistakes dramatically. The employees have access to their own profile and can make changes and view their paystubs and tax documents at their leisure. Getting rid of the multiple different service providers saved us a bunch of money at the same time.

Cons:

Implementation of a new system always has its issues, but the implementation team for our job seemed a little inept. There were several mistakes made that took quite a bit of time (both my team's and their's) to fix.

Good product, terrible support

Comments: Our team has lots of experience migrating large systems from one software provider to another; while these projects are always nuanced and challenging, we've never experienced the lack of support and integrity that we experienced with Paylocity.

Pros:

The product is both well designed and executed. While implementation and support have been another story, the product's functionality and ease of use have been enjoyed by both our administrators and users.

Cons:

Unfortunately, our organization had an extremely poor implementation experience. Like many, our industry has some unique payroll tracking and reporting requirements; however, through numerous meetings, Paylocity's salespeople and implementation specialists ensured the product could handle these requirements out of the box. With consultation from Paylocity's team, we scheduled over three months to implement and test the product before going live for a stress-free experience. Unfortunately, our experience was the opposite of what was promised. In addition to breaking numerous commitments and being misadvised by our implementation specialist on multiple occasions, we were not re-assigned an implementation specialist for over a month, which pushed us past our "go-live" date. Ultimately, we had to self-implement the product to a large degree. After seven months with the product, we are still waiting on promised fixes to multiple issues. We have tried for months to address these experiences and concerns with Paylocity's [SENSITIVE CONTENT] of Implementation Services and other higher-ups. Unfortunately, our e-mails go unanswered for weeks, and the short responses we receive don't address the topics we have raised.

Very few kinks

Comments: Overall, implementation was good and reporting is one of the few bumps. We expect as we use the system and learn it better, we can make it work for us.

Pros:

It was easy to roll over into paylocity from our old system and we like that we are able to still cut payroll checks in-house. The time management and benefit feature is nice and the portal is very user-friendly.

Cons:

This was the most expensive solution we looked at. While we decided it was probably the best for our uses, the jury is still out on whether it is worth the money or not. We have found that our old system produced better reports that were specific to our industry (restaurant) and that Paylocity does not have the same reports set up.