Top Echelon Reviews

Love that they are always upgrading!

Pros:

What I like most is that they added texting to the candidates as activities so when I am texting someone, it creates an activity that can be read by all. I am mostly loving the new free feature of adding jobs directly to Monster Organic and LinkedIn direct. We've made more placements since using these features.

Cons:

I don't like that I cannot search older, archived jobs for "job descriptions." Sometimes I want to find an older description and copy it but I have to click job by job, until I can find ones that have descriptions.

Strongly Recommend Top Echelon - Cost Effective and Easy to Implement

Comments: I used Top Echelon/Big Biller years ago when I started out as an independent recruiter. Their product was the most cost effective, customizable, multi function product then and now. I would not think of using another product as an independent recruiter.

Pros:

I absolutely love that I can manage my full desk, job postings, candidate tracking, client tracking all in one place. The customer service is wonderful, you can customize fields, and they offer a split network program that allows you to collaborate with trusted partners.

Cons:

The only con I have is that I did not implement the product sooner.

BB

Comments: It is what it is for now... It gets us by, but we will have to upgrade soon. I am going to need something that has a complete staffing package that can do my payroll as well, and track all of my HR information.

Pros:

It is easy to use, and if you have a small company it is easy to buy into with a low amount of users. The text messaging feature is a game changer. Very helpful.

Cons:

The job posting tool does not get applicants. We would get 2-3 people per week. I had to get another subscription with Zip. We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. Everything is an add-on with this software. Which can be a benefit as well. When I see my bill at the end of the month I really don't feel that we put $220 into this. I wish my users utilized it more, however they don't have the time for all the importing. I wish there was a way to actually downgrade users. For example, my onsite doesn't enter a thing in this and just sits at a company and makes phone calls. All I would need from her is to enter information, and import resumes if needed.

Recommend the Software

Comments: I have been using Top Echelon for over 10 years and appreciate all the hard work the developers put into the software and gearing it toward small recruiting agencies. It is super easy to use, and I love that it keeps me so organized.

Pros:

Over the years, Top Echelon has been super easy to use, and I appreciate all the recent updates. It has made my recruiting 10x faster and kept me very organized.

Cons:

Can't think of anything in particular. Everything has been great.

Big Biller Experience

Comments: Very positive experience overall thus far.

Pros:

It’s very cost effective compared to other software out there. It’s a great option if you’re looking for something clean and easy to use without all the extra bells and whistles of the more expensive platforms.

Cons:

They haven’t yet rolled out the ability to tag internal team members with email or notification alerts which would be a huge value add.

Top Echelon is a great platform for For agency recruiters and executive search consultants

Comments: As I stated, I really like this platform. It is by Recruiters for Recruiters and it shows!

Pros:

•A Very strong ATS •A fully functioning CRM •Great Sourcing Tools and Job Posting abilities •Strong Reporting tools •Great Careers Page addon •Texting and SMS abilities •Email tracking •Social Network Integrations •Google Chrome add-on •A.I. Job Description writing tools •Stellar Support and Training •A VERY DOABLE PRICE POINT!!!

Cons:

I really don't have any issues with this platform. Maybe one day the ability to scroll right and left to go back and forth in open profiles on a list....It is possible for applicants for individual job posts.

Satisfactory Software

Comments: It's a nice product for startup companies, but as our company grows, we wish there were easier to use features and the ability to restrict some things for our employees

Pros:

We reviewed other software after using Big Biller for about 5 years, because there are some features that other companies have, we desired. Talk to text was one. And there are some that are less clunky.

Cons:

With a growing company, you'd like to be able to have parameters on what employees can choose for titles and how to have companies appear to be more fluid. As we continue to grow and add users, we can eliminate some items that are in the database as options and we wish we could. this continues to be a growing concern for us, but seems to lack solutions currently.

Top Echelon Software Review

Comments: Very pleased with the software. Only 1 time had a backup issue and it was resolved quickly and all the information was there.

Pros:

Good software to use if you're a recruiter. Uploading and downloading candidate information. Easy to use. Has many great features that makes it easy to use the software when doing your job. Emailing option is wonderful.

Cons:

Sometimes when there are glitches or the software went down and off line, it took time before it came back up.

Top Echelon recruiting soltions database review

Comments: I have been with Top Echelon for 6 years and have never had any issues with it. Took me about a week to really get used to it at first. It may take some people less time since I'm an old man. LOL.

Pros:

Very intuitive, fast and easy maneuvering around the database, tagging companies and candidates, the planner and reminders are great as well as the mass email capabilities and tracking emails.

Cons:

I can't think of any major negatives for the Top Echelon database

Top Echelon is the BEST!!

Comments: To me this system is perfect!! No only does it have everything a small company needs it is an ideal tool for a large company as well. It is very comprehensive.

Pros:

How robust and easy it is to learn and use

Cons:

I have used several systems over the past 25 years and Top Echelon is the easiest to learn, very common sensical, easiest to learn and as I have said before very robust - nothing is missing.

Best bang for the buck!!

Pros:

Price and performance - I get all the functionality and features that was paying almost triple for with another software service, but with better customer service. Integration and set up was extremely easy and they offer a very reasonable rate for the data transfer. Job board integration to my company's website was better than my previous service, as well as multiple free job posting features to social media and select job board websites.

Cons:

No real "cons" at the moment as they are pushing out new features and improvements on an almost monthly basis. Maybe have a tab on for "hotlists" to make it easier to go straight there when sourcing for specific jobs.

Old Reliable

Comments: Overall for the cost effectiveness of the tool, I would highly recommend Big Biller to anyone looking for an effective ATS/CRM.

Pros:

Big Biller is a perfect software with a lot of the basic tools necessary to run an effective business.

Cons:

Would like the email logging function to be more robust, but the work around is not complex and works for us.

Big Biller

Comments: Overall they are great to deal with and the software works very well- Definitely happy with it.

Pros:

Big Biller is easy to use, visually appealing and it does everything I need in my recruiting business. Nothing fancy or complicated but as a single user I really don't need complicated. Great product !

Cons:

Some of the analytics are hard to work , they also don't have everything I am trying to analyze. Certain other little bugs , like when sending an email to a candidate on a Job search- the one job I am trying to send doesnt populate ever and you have to actually manually search for it . One would think that its easy to fix but so far, no...

Big Biller Software

Comments: Big Biller is easy to learn, but more importantly their tech support is fantastic and always there when I have questions. Also I like that they continue to update the software and take recruiter inputs to make it better.

Pros:

I like the pipe lines as I go back to them time after time when I get new job orders. I like that you can parse candidates directly from Linked IN as well as parse multiple resumes at one time.

Cons:

The minor issues I have I passed along to tech support and they were incorporated.

Great Product

Comments: Easy to use. Easy to learn. User friendly.

Pros:

We have used other systems. I like this the best. I did like the feature on another software product we used that made graphs really easy to make and use. For a visual person like myself, that is helpful. But mostly this is an excellent system we will continue to implement.

Cons:

I don't even know. Lack of graph making- which could be user error. Not sure.

Big Biller for Executive Search

Comments: I have trained a half dozen new hires on BB and found most people pick it up relatively quickly.

Pros:

BB's online access means our recruiters can access it anywhere they have access to the internet. The reporting capabilities and customization are intuitive and very useful. The chrome and outlook add ons that allow you to make entries directly from the program is incredibly helpful. You can add a contact from LinkedIn directly from your chrome browser. And upload resumes from within Outlook.

Cons:

Big Biller does not have an app which makes it only available on mobile devices through a browser. The mobile functionality in a browser is less than optimal. The search fields criteria does not search phone area codes which is a big missing element in finding targeted candidates based on area code. BB does not allow you to customize a datasheet to send to clients. It has a datasheet but you cannot select what data is included on the form so you may be sending notes and comments that you do not want to be visible to others. Also does not let you brand the Data Sheet with your company logo and contact.

Easy to use and easy to customize

Comments: I love Big Biller. I've been using it for years and they do a great job keeping the software simple and intuitive while constantly updating and refreshing the look and functionality.

Pros:

Intuitive Customizable Visually pleasing Reasonably priced Hotlists and pipelines are great to use and productive

Cons:

Sometimes there are too many clicks involved to get the information I need I wish it ran better on Safari and I would like an extension for Safari. I don't like using Chrome. Support is good but I sometimes feel like they push me to a video or article and I would like to speak with someone.

Big Biller as an Applicant Tracking System

Comments: I think Big Biller is an acceptable and more affordable ATS for a smaller/boutique agency overall BUT its search tool for recruiting is POOR for me. Just too many ways a title can be written, spelled, displayed - and if I don't search for it exactly as it's written, it doesnt show up. Even though it offers TAGS to always include job titles/functions, there are too many ways that things can be misspelled and thus not searchable.
Technical support is almost always available and pretty good at describing what I need to do to customize and/or troubleshoot a problem.

Pros:

It's web based so can use it anywhere you have internet connection including mobile devices. It's highly customizable. It offers many template options. Newly offered texting is awesome. Shows trail of all communications - notes, emails and texting. Technical support is pretty good at walking through training and customizations. More affordable than others.

Cons:

It's search tool is not effective for me at all. There are too many ways a job title may be written, spelled, abbreviated, etc. so the results are not good at all. Too many different "tiles" that hold far too much information on front screen, requiring constant clicking across various tiles and levels within the tiles to see information. Too rich in data making it hard to find info I need to see quickly. I have to scroll and click far too often to get to the info I need, if I can find it at all. Too many opportunities to misspell words in the "tags", making searching very often filled with errors or providing poor results. Cannot reparse easily within same resume. Glitches often (maybe because it does rely on internet). Migrating all my data was time consuming and filled with many missing fields and hard to decipher data.

Customer Review - SMB Recruiters

Comments: I have over 30-year experience in recruiting and have used several databases during that time. It is a great ATS but lacks as a CRM/sale process tool. It is complete and thorough and easy to use. It is no overly complex. You use most all of the features. Most records or entries are usually no more than 2 clicks away. The parsing feature is invaluable - just ask us old timers that had to OTC faxed resumes and still correct them by hand. The CRM/sales process is not as efficient as the ATS functions, as this is an ATS. But the new database should have new CRM features. I would like a little better metric report system, but I am not sure why or what would be better, It just not as comfortable as some dashboards that I have used. And some of the features I am sure will be updated I.e. emails - auto-type entry, cut and paste pics and data, integration with calendars, also even VOIP systems. (click on the number to dial).
It is sometimes not as intuitive as it should be but I think most of that is being addressed. Also, I think it should have some accounting info, placement data information, for both full time and temp. Nothing exotic by can be integrated with popular accounting systems. Support and assistance are easily 5 stars, everyone is willing to help one on one. People are reasonably easy to contact. And everyone speaks excellent English and are culturally aware.

Pros:

Ease of use but thorough. Parsing is awesome. Great customer service. Big enough company to fill the needs of a database and support, but not so big that there are barriers to info and exchange of ideas, suggestions or problems

Cons:

Needs some updating on processes - one click instead of 2. Not a very good CRM. the 'note' field does not automatically save. I have seen an hour interviewing a candidate and then go to another record and forgot to save the notes. This really hurts production, efficiency and credibility with clients candidates. Better CRM/Sales pipeline mgt system. Able to select the names in the quick add field of a company record to email a specific person in a campaign. Otherwise, you can't organize by company status (Lead, prospect, account etc) and you have to enter the names manually in a hot list to be emailed.

Pick the Big Biller features that match your business - they're all good!

Comments: I'm in a niche recruiting business which results in many of the same candidates becoming available at the end of projects, so candidates may be considered several times in a relatively short time period. Big Biller's combination of quick delivery of essential information to the screen PLUS providing history made parsing candidate lists much less effort than other tracking systems, and more than once saved us from making a costly candidate proposal error of candidate and employer. The cost was a major consideration but also made easy when compared to similar product - the Cost/Benefit advantage of using BigBiller is quickly apparent. We stopped using BigBiller when our niche narrowed further, but if we return to a more general recruiting practice, I believe we'll simply return to BB without any delay past sign-up.

Pros:

Big Biller's pricing to track candidates intelligently + offer features we MIGHT use made them the best choice of the many candidates we considered.

Cons:

Needs to have a better tutorial to get full use of the rich array of features offered.

I purchased for one reason, but have since used the full spectrum of capability.

Comments: As a boutique retained executive search firm, we find two to three superstars for any given opening. I was looking for a way to give the candidates my search clients do NOT hire visibility into other opportunities throughout my network. When economic times are volatile, I have worked on other recruiter's open positions. When I'm awash in client demand, I know I can count on the other recruiters to help me fill my client's openings.

Pros:

The integration of Big Biller software and the Top Echelon Network capabilities are superior to anything I've ever seen.

Cons:

Sometimes to scroll up or down you can't use the arrow keys or page up / page down. You have to move your cursor to the thin strip at the right of whatever frame you're looking at and click on that narrow, tiny vertical ribbon to scroll up or down.

Service is TOPS!

Comments: 8.5/10 I like your program overall

Pros:

Implementing it and the trainingEasy to work with

Cons:

Hard to get other sites like LinkedIn hooked up to it

Simple and Easy to use

Pros:

The system is simple and easy to use. It is intuitive and let's you use as much or as little as you want. There are no "required fields" that stop you in your tracks.

Cons:

Email responses go to a different platform so you may have to look in more that one place for an email.

A tool and team you MUST have to run a Successful Staffing Business

Comments: I starting my "Head Hunting" practice 4 years ago and was introduced to Top Echelon. On the surface one could think it was just another splits network but it is SOOO much more.
The technology behind Big Biller came from this networks (the end users) suggestions. It is not just something thought up by a bunch of people in a room.
It truly is made FOR recruiters using the input of RECRUITERS
Big Biller helps me to keep everything straight.
It also provides the power of a HUGE network behind me to do my sourcing and posting
It allows me to credibly tell my clients that this business is not JUST me, it is me and an awesome technology that is connected to a network of RECRUITERS who can get the toughest jobs filled
The reporting allows me to more easily do things like taxes and year end planning.

Pros:

User Friendly Well Supported Constantly growing and improving Very robust and intuative I have used many ATS systems but this by far is the best Made by recruiters for recruiters!

Cons:

I don't have enought time to fully utilize all the well thought out offerings of this technology, if I did, I would be making even MORE placements.

Big Biller user

Comments: It was difficult to stumble my way through in learning-COVID has put a damper on getting together so I am looking forward to getting hands on training when we meet again.

Pros:

It is available wherever I am at the time I need it to be. Pipeline is a great feature

Cons:

Too many features and I get bogged down in the process